Remote UX Researcher for Disney Digital Platforms

Role Overview

Become a key contributor in redefining how audiences engage with digital entertainment by joining as a Remote UX Researcher. In this fully remote position, you’ll work alongside an ambitious digital product team dedicated to improving online experiences for millions of users. Your work will be instrumental in bringing user insights into the heart of design and product decisions. With a compelling annual salary of $126,264, this opportunity empowers you to lead research initiatives from wherever you are while making a measurable global difference.

Key Responsibilities

Explore and Understand User Interaction Patterns

• Perform a range of qualitative and quantitative studies to uncover behavior trends and pain points in user flows across various digital channels.
• Develop and implement surveys, interviews, usability testing, and observational techniques to collect feedback and behavioral data.

Translate Insights Into Product Improvements

• Communicate findings to design and engineering teams, helping prioritize features that improve engagement, task success, and retention.
• Collaborate in agile sprints to ensure user insights inform wireframes, prototypes, and final releases.

Advocate for Experience-Driven Design

• Partner with cross-functional teams to integrate empathy-driven design thinking throughout development.
• Utilize frameworks such as affinity mapping and journey mapping to communicate user sentiment and task breakdowns effectively.

Measure Outcomes and Inform Strategy

• Analyze research results to track user satisfaction metrics, including ease of use, perceived usefulness, and interaction efficiency.
• Maintain a library of research documentation and behavioral trends for ongoing feature enhancements.

Work Culture and Environment

As part of a globally distributed product team, you’ll collaborate with interaction designers, engineers, and data analysts through synchronous and asynchronous channels. Our culture fosters independent thinking, flexible work schedules, and open communication. Daily standups, virtual workshops, and collaborative whiteboarding sessions ensure continuous momentum. You’ll be working in an environment where ideas are heard, risks are supported, and innovation is celebrated.

Tools and Frameworks

You will work with a thoughtfully selected suite of modern research and collaboration tools:

• UserZoom, Maze, or Useberry for remote testing sessions
• Dovetail or EnjoyHQ for data tagging and synthesis
• Miro and Figma for design collaboration and annotated journeys
• Hotjar, Smartlook, or GA4 for behavior tracking
• Notion and Confluence for knowledge management
• Power BI or Tableau for reporting visual insights

These tools ensure your findings are scalable, well-documented, and accessible to product stakeholders.

Qualifications

Professional Experience

• At least 4 years of practical UX research experience, preferably in digital consumer products
• Proven ability to design studies from scratch and influence digital decisions with actionable insight
• Strong grasp of usability principles, heuristic reviews, and human-centered interaction design

Educational Background

• A degree in User Experience Design, Behavioral Psychology, Human Factors, or a related field
• Familiarity with basic scripting or querying skills (e.g., SQL or Python) is advantageous
• Understanding of agile product environments and sprint workflows

Interpersonal Skills

• Adept at translating research into business-friendly language
• Comfortable presenting findings to product, design, and leadership teams
• Empathetic mindset with attention to cognitive load, accessibility, and inclusive design

Growth and Advancement

This role offers more than a chance to gather data—it provides a platform to influence core product strategy. Your input will shape major user journeys, improve accessibility features, and enable personalized content experiences. As you build your research portfolio, you’ll gain exposure to strategy planning, usability benchmarking, and next-gen interfaces such as AR, VR, and voice navigation. Whether you aim to grow into a lead research strategist or branch into product innovation roles, this position supports that journey.

Benefits That Matter

We offer meaningful support to help you excel both professionally and personally:

• 100% remote work model with ergonomic equipment stipend
• Inclusive medical, vision, and dental insurance plans
• Flexible paid time off and floating mental wellness days
• Career development fund and access to global research conferences
• Paid parental leave and family care resources
• Annual bonus and equity opportunities based on performance
• Social impact days for volunteering and cause-based work

Imagine Your Future

Your passion for understanding human behavior could be the driving force behind the next breakthrough in digital storytelling. As a UX Researcher on this team, you’ll help make platforms more enjoyable, efficient, and inclusive for people across the globe. Every data point you uncover and every usability enhancement you propose could transform how millions discover and engage with content.

Ready to Apply?

Take the next step in your career by applying today for the Remote UX Researcher role. Make your mark in a space where thoughtful design meets world-class storytelling. Join a team committed to making user experience research not just a function, but a foundation of digital excellence.