Remote UX Designer — Shape the Future of Digital Experiences (Los Angeles | Remote)

Can your designs turn confusion into clarity? Ours do—and we’re ready to build the next version with you. As a remote UX Designer focused on user journeys that truly matter, you’ll translate complexity into intuitive, joyful experiences for a global audience—all from the heart of Los Angeles or wherever you call home.

Why This Role Will Excite You

Imagine being the architect behind interfaces that people depend on every single day. Your touch will ease the onboarding pain points that frustrate users and spark the “aha” moments that keep them coming back. You’ll collaborate across time zones, bridging the gap between vision and execution, with the freedom to focus deeply and the space to create real impact. Here, design isn’t just decoration—it’s strategy, psychology, and storytelling, all rolled into one.

The Work You’ll Champion

• Transform customer feedback into actionable insights—so every release makes users’ lives a little easier.
• Shape onboarding workflows that reduce friction for our clients and delight new users.
• Partner with engineering, product, and support to build unified solutions that 20,000+ users trust daily.
• Map user journeys, build personas, and develop wireframes that bring the team’s boldest ideas to life.
• Create prototypes in Figma, test with real users, and turn findings into design decisions that matter.
• Lead usability studies—your insights will influence product direction and inspire the team to innovate.
• Simplify complex concepts for everyone—whether you’re sketching on Miro, chatting over Slack, or presenting to stakeholders on Zoom.
• Advocate for accessibility, ensuring every interface is welcoming to everyone, regardless of ability.

Your Story—What Sets You Apart

You see patterns in user behavior that others miss. You listen first, then sketch, test, and iterate until confusion turns to delight. Ambiguity energizes you. You move quickly, but never at the cost of clarity or empathy. Here, you’re not just filling a seat—you’re shaping the experience people will talk about.

Your feedback isn’t limited to pixels. You challenge ideas (and invite challenge in return). Whether you’re deep in Figma or aligning priorities in Jira, your eye is always on the user’s outcome. You simplify complex ideas—on a whiteboard, over Zoom, or in a shared Notion doc.

Tools, Tech & Collaboration Stack

You’ll work where ideas flow freely—across Notion, Slack, Figma, Miro, and Jira. We believe in async updates and focused sprints, not endless meetings. You’ll create, test, and iterate remotely, tapping into the latest UX research and remote collaboration tools to stay connected and inspired.

How Your Work Creates Impact

• Every onboarding flow you refine reduces support tickets and unlocks more “aha” moments.
• Your user research will uncover needs that drive our feature lifecycle and inform each roadmap prioritization.
• By designing with accessibility in mind, you’ll open our platform to a wider audience—making sure no one is left behind.
• Your work in sprint reviews and agile workflow discussions will ensure seamless cross-team alignment and continuous improvement.

Our Remote Work Culture

Location isn’t a barrier here—it’s an opportunity. We trust you to drive meaningful change—not just follow checklists. You’ll have the autonomy to plan your days for deep work, plus regular team syncs to share progress and celebrate wins. Our team spans multiple time zones, so remote collaboration isn’t an afterthought—it’s the backbone of everything we do.

Growth & Support

From day one, you’ll have a voice in product direction. Mentorship isn’t just a promise—it’s a daily reality. You’ll learn from senior designers, experiment with new tools, and help define our design system for years to come. We support your development with real opportunities—because when you grow, our products and team evolve too.

A Story From the Team

Last quarter, one of our designers reimagined the onboarding flow for a new healthcare product. User interviews revealed hidden pain points—and sparked a redesign that reduced drop-off rates by 36%. That same designer presented findings to the team, influenced product roadmap discussions, and witnessed their work improve the lives of thousands. Here, your impact isn’t theoretical—it’s real, it’s measured, and it’s celebrated.

What You’ll Bring

• A portfolio that shows your ability to turn complex challenges into beautiful, user-centric solutions.
• Experience designing in a remote environment, collaborating across teams and time zones.
• Proficiency in Figma, Miro, and remote collaboration tools (Notion, Slack, Zoom).
• A passion for accessible design, supported by hands-on work in usability testing.
• Confidence communicating design decisions, whether async or in live sessions.
• Curiosity, empathy, and a relentless drive to learn and improve.

Salary

Annual compensation: $114,457

Ready To Shape What’s Next?

If you’re inspired by the chance to make an impact from day one, we’re ready to meet you. Let’s build something purposeful together—apply today.