Remote Triage Nurse Job Description

Join a Mission That Matters

Are you ready to make a difference, right from your home? Take charge of your future and be the first line of support for patients in need. As a Remote Triage Nurse, you'll transform lives by guiding individuals through their medical concerns with compassion, clarity, and confidence. This is your opportunity to be part of a forward-thinking healthcare team, all while enjoying the flexibility of working remotely. Let your nursing expertise shine where it's needed most.

About the Role

This position is designed for an experienced, empathetic, and tech-savvy nursing professional who thrives in high-stakes environments and enjoys solving complex health-related queries. You will assess patient conditions over the phone or through secure messaging systems, offering medical advice, coordinating care, and determining the appropriate level of treatment.

With an annual salary of $79,161, you’ll be well-compensated for your invaluable contributions—all from the comfort of your home.

Key Responsibilities

Provide High-Impact Clinical Guidance

• Conduct patient assessments remotely using evidence-based clinical protocols.
• Offer medical guidance and prioritize care levels—from self-treatment to emergency response.
• Collaborate with physicians and care coordinators to ensure continuity of care.
• Maintain accurate and timely patient records

Ensure Exceptional Patient Experience

• Deliver empathetic, clear communication to patients experiencing medical uncertainty.
• Empower patients with understandable instructions and reassurance
• Act as a calming presence in high-stress moments for callers and their families

Maintain Compliance and Quality Standards

• Adhere to HIPAA and other medical confidentiality regulations
• Follow all nursing best practices and triage guidelines
• Participate in regular audits, reviews, and quality improvement initiatives

Tools and Technology You'll Use

Our tech-forward approach empowers our triage nurses with best-in-class digital tools:

• Electronic Health Record (EHR) systems
• Remote triage software and symptom-checking algorithms
• Encrypted communication platforms
• Time tracking and shift management tools

These tools ensure you're always equipped to make informed, timely decisions while delivering the highest level of care.

Work Environment

This fully remote role offers unmatched flexibility and independence, supported by a collaborative virtual team. Expect a structured schedule with rotating shifts to ensure 24/7 patient coverage. We invest in the well-being of our nurses with regular virtual check-ins, wellness resources, and a supportive digital workspace.

• Work-from-home setup with provided hardware
• Paid virtual orientation and ongoing online training
• Open-door digital culture: accessible managers and peer support forums

Qualifications That Set You Apart

Minimum Requirements

• Active and unrestricted RN license (multi-state licensure preferred)
• Minimum 2 years of clinical experience, ideally in ER, urgent care, or critical care settings
• Proficiency in remote care practices and telehealth procedures
• Strong verbal and written communication skills
• High-speed internet and a distraction-free home office setup

Preferred Assets

• Previous experience in remote triage nursing or telephone-based care
• Certification in Triage Nursing (such as AAACN’s Telehealth Nursing Practice certificate)
• Bilingual abilities are a plus

Perks and Benefits

We believe in rewarding those who dedicate their lives to helping others. Here's what you can expect:

• Competitive Salary: $79,161 annually
• Work-Life Harmony: Flexible schedules and remote autonomy
• Wellness Programs: Mental health support and virtual fitness resources
• Professional Development: Free CEUs, career coaching, and advancement pathways
• Health Benefits: Comprehensive medical, dental, and vision coverage
• Retirement Options: 401(k) with company match
• Exclusive Discounts: On wellness services, tech gear, and more

Growth and Future Opportunities

Step into a role that evolves with you. We’re dedicated to fostering your personal and professional development. Our remote triage nurses have gone on to become:

• Nurse Case Managers
• Clinical Quality Assurance Specialists
• Remote Health Educators
• Telehealth Team Leads

Whether you’re looking to specialize in remote care or expand your influence in virtual healthcare systems, we’ll provide the mentorship and resources you need to thrive.

Make an Impact from Anywhere

If you're passionate about delivering patient-centered care, mastering innovative healthcare technology, and working in a role where every call could change a life, this is your moment.

Please take the next step in your nursing career and bring quality care to patients wherever they are. Your next big opportunity awaits—apply now!