Remote Telephonic Triage Nurse

Join a Digital-First Healthcare Team and Redefine Remote Nursing

Are you passionate about patient-centered care and thrive in fast-paced digital environments? Take charge of your career by becoming a Remote Telephonic Triage Nurse, where your clinical expertise intersects with cutting-edge virtual care technologies. This is your chance to make a lasting difference while embracing the convenience of a working-from-home lifestyle.

Our organization is at the forefront of transforming the way healthcare is delivered. Through secure telecommunication platforms and intuitive triage tools, we’re streamlining access to care, improving patient outcomes, and supporting clinicians with intelligent workflows. As we expand, we seek forward-thinking registered nurses who are ready to lead in a remote-first future.

Annual Salary: $79,160

What You Will Do: Key Responsibilities

Patient-Focused Triage

• Conduct telephonic patient assessments based on standardized triage protocols.
• Use clinical judgment to evaluate symptoms and provide appropriate care advice.
• Facilitate escalation pathways for emergencies and coordinate care plans as needed.

Virtual Clinical Support

• Guide patients in understanding how to take their medications effectively, managing chronic conditions, and the next steps in their care.
• Navigate electronic medical records (EMR) and document encounters in real-time with precision.
• Offer empathetic reassurance during stressful or uncertain moments.

Remote Communication & Coordination

• Collaborate with remote physicians, specialists, and case managers to ensure seamless patient care.
• Interpret clinical notes and relay actionable insights to internal healthcare teams.
• Utilize secure messaging and virtual hand-off systems to maintain care continuity.

Data-Driven Decision-Making

• Analyze symptom trends and call volumes to improve triage efficiency.
• Participate in quality improvement initiatives based on aggregated call outcome data.
• Monitor patient feedback and contribute to system enhancements.

Where You’ll Work: A Modern Virtual Environment

Our digital healthcare ecosystem combines precision, empathy, and innovation to deliver exceptional care. You’ll operate in a fully remote, HIPAA-compliant setting built on:

• Cloud-based telehealth platforms that ensure uninterrupted video and voice connections.
• AI-enhanced call routing systems that intelligently match patients with the right nurse.
• Real-time analytics dashboards that help you stay informed and efficient.

You won’t just work from home—you’ll work from a place of purpose. Whether you're in a quiet corner of your home office or working from a mobile setup, our environment is designed to keep you focused, supported, and connected.

Tools, Technologies & Frameworks That Empower You

We believe excellent care comes from great tools. That’s why our Remote Telephonic Triage Nurses use:

• Epic or Cerner EMR systems for real-time documentation and history reviews.
• Nurse Triage Protocol Software, such as Schmitt-Thompson decision support tools.
• Integrated VoIP solutions optimized for clarity and compliance.
• Clinical dashboard portals displaying live patient status and key metrics.

Our IT infrastructure supports seamless communication, so you can focus on what matters most—care.

What Sets You Apart: Qualifications & Expertise

Core Requirements

• Active RN license in at least one U.S. state (multi-state license preferred).
• At least three years of nursing background, including one year specifically in triage, emergency, or urgent care.
• Proficient in EMR usage and remote collaboration tools (Zoom, Teams, Slack).

Preferred Skills

• Strong decision-making skills backed by clinical evidence.
• Confident communication style with a calming and professional tone.
• Tech fluency and the ability to adapt to evolving digital workflows.
• Exposure to telehealth or virtual nursing platforms.

Culture & Career Growth: Thrive Remotely With Us

We’re proud to foster a remote work culture that thrives on inclusivity, transparency, and innovation. When you join us, you’re not just getting a job—you’re entering a community of changemakers.

Why You’ll Love Working Here:

• Transparent performance metrics and goal-tracking through our employee dashboard.
• Regular team wellness check-ins and virtual engagement events.
• Opportunities to specialize in chronic care, pediatrics, or senior triage over time.
• Cross-functional collaboration with digital product and data science teams.

Impact in Numbers: Our Triage System in Action

• 30% reduction in emergency room overutilization from timely triage advice.
• 92% patient satisfaction score from our most recent care experience survey.
• 15,000+ calls per month handled with precision and empathy by our remote team.

We don’t just track metrics—we act on them. Our system continuously evolves based on real-world performance data, and your insights will help shape the future of virtual care delivery.

Take the Next Step: Apply Now

Are you ready to redefine what nursing looks like in the digital age? This is more than a remote job—it’s a mission-driven role at the cutting edge of healthcare transformation.

Seize the chance to:

• Make real-time decisions that change lives
• Work with innovative tools that enhance clinical performance
• Be part of a rapidly growing, tech-empowered healthcare team

Apply today and shape the future of remote triage nursing. Your voice, skills, and compassion matter more than ever. Let’s deliver better care—together, virtually.