Remote Technical Writer – Shape Product Clarity From Anywhere (Los Angeles)

Can you turn complexity into confidence? You’ll do it here—on a team that values insight over ego, and impact over routine.

Imagine a remote role where your words don’t just document software—they shape how thousands of users experience it. That’s the difference you’ll make as our next Technical Writer. From home offices in Los Angeles (or wherever you’re most creative), you’ll be part of a distributed team that values clear thinking and bold collaboration.

The Impact You’ll Make

Your writing will unlock understanding. You’ll be the connector between innovative digital products and the people who use them—engineers, creative teams, and everyday users who count on you to turn complexity into clarity.

Every page, every guide, every release note: you’re not just informing—you’re empowering. Your documentation becomes the single source of truth that guides product launches, onboards new users, and reduces support tickets before they start.

What Success Looks Like

• Your onboarding guides make new customers feel at home from day one—minimizing friction and maximizing adoption.
• Engineers, designers, and product managers turn to your documentation as the backbone of every feature rollout.
• Support teams see a measurable drop in questions because you’ve anticipated needs and written for clarity.
• Stakeholders rave about the way your guides turn technical change into human value.

How You’ll Drive Outcomes

• Convert in-depth product knowledge into clear, concise documentation that supports over 20,000 active users.
• Interview subject matter experts and distill their insights into content that empowers both technical and non-technical audiences.
• Collaborate across time zones with design, engineering, and support—building unified solutions that deliver value fast.
• Proactively identify knowledge gaps and create resources that close them—before users ever have to ask.
• Shape release notes that drive user excitement and feature adoption—not just compliance.
• Lead the documentation lifecycle, from scoping to writing to release, using agile workflows and remote collaboration tools.

The Tools That Power Your Process

You’ll have access to the tools that today’s top technical writers rely on:

• Documentation platforms like Notion, Confluence, and GitBook.
• Virtual teamwork platforms—including group chats, video meetings, and screen-sharing—keep feedback flowing and help ideas travel across the team, no matter where you’re working from.
• Utilize project management in Jira to prioritize requests and maintain a clear content roadmap.
• Visual editing in Figma or Snagit to add clarity and context to guides and tutorials.

Our Remote Culture—Rooted in Los Angeles, Connected Everywhere

While our roots are in Los Angeles, you’ll find teammates everywhere—from the Westside to the West Coast. We believe in outcomes, not hours. You’ll have space to focus deeply, collaborate boldly, and find real balance. You’ll never be “just” a writer; you’re an owner, a builder, and a partner in the journey.

• Asynchronous workflow means your best work isn’t tied to a clock.
• Deep support from product, design, and engineering.
• Access to growth opportunities—masterclasses, mentorship, and regular feedback that’s specific and actionable.
• Your voice shapes not just our documentation, but also our product and culture.

Who You Are

• You simplify complexity—whether you’re explaining architecture diagrams or outlining onboarding steps.
• You’re comfortable asking hard questions and even more comfortable making things simple.
• Your curiosity drives you: you love diving into new technologies and surfacing insights others might miss.
• Remote collaboration isn’t just a convenience—it’s where you thrive. You know how to connect, share, and build trust from anywhere.
• You have experience with feature lifecycle documentation, agile workflows, and collaborating across teams to deliver unified, user-centered content.

A Quick Story From Our Team

“Last quarter, we launched a new integration. Our writer, working remotely, built the guides that made it all click for users. Support tickets dropped 40% in the first week. When customers reached out, they didn’t ask for clarification—they wrote to express their gratitude. That’s the level of impact we see every release.”

The Rewards

• Annual salary: $87,303
• Flexible remote work—centered in Los Angeles, but open to anyone who brings clarity and drive.
• Growth opportunities tailored to your ambitions—whether that’s new tech, leadership, or creative challenges.
• A collaborative, outcomes-focused team that’s as passionate about clarity as you are.

Let’s Build Clarity Together

If you’re ready to help thousands of users feel empowered—not overwhelmed—this is your place. Join a team that values insight, supports growth, and knows the power of a well-crafted guide. Let’s make things simple, together.