Remote Specialty Lines Claims Adjuster

Introduction: Championing Equity in Every Claim

Imagine working in a place where compassion is a strength and inclusivity is a foundational value. Here, your role isn’t only about resolving claims—it’s about delivering dignity and understanding. As a Remote Specialty Lines Claims Adjuster, you’ll provide support during vulnerable moments, combining technical expertise with empathy to serve individuals across various life experiences. With an annual salary of $64,789, this position offers a purposeful remote career in a workplace committed to equity, respect, and professional growth.

A Supportive Culture of Inclusivity and Belonging

This opportunity is rooted in values of connection and acceptance. Our inclusive workplace thrives on diverse voices, equitable practices, and a commitment to psychological safety. Team members are welcome to contribute authentically, embracing their full identities in the workplace, where collaboration, kindness, and mutual growth define our culture. Whether navigating professional goals or personal milestones, you’ll be met with encouragement and support.

Key Responsibilities: Precision with Purpose

Comprehensive Claim Handling

• Evaluate and resolve specialty lines claims involving complex risk types like cyber incidents, environmental liabilities, and professional indemnity.
• Guide claims from initial notification through closure, ensuring transparent, fair outcomes.
• Maintain continuous communication with all stakeholders, striking a balance between clarity and compassion.

Client-Focused Communication

• Deliver updates and guidance with clarity and care, offering policyholders reassurance in times of uncertainty.
• Adapt your communication style to meet diverse client needs with emotional intelligence.
• Clarify policy terms in approachable, human language.

Documentation and Regulatory Compliance

• Document claim progress accurately within compliance frameworks.
• Use digital tools to organize case files and report findings securely and efficiently.

Team-Based Decision Making

• Collaborate across departments—including underwriting and legal—to problem-solve nuanced cases.
• Participate in cross-functional discussions that encourage inclusive thinking and shared learning.
• Contribute feedback that shapes future best practices.

Work Environment: Where Every Voice Matters

Flexible Remote Collaboration

Work from a space where you feel most comfortable while remaining fully connected to your colleagues. Utilizing modern remote platforms, we foster high engagement and facilitate real-time collaboration. Our approach values autonomy while maintaining strong team bonds.

Community and Belonging

Participate in team activities that foster stronger relationships and celebrate diversity. We hold space for personal stories, cultural events, and peer appreciation, fostering a workplace that honors individuality and collective achievement.

Tools & Technology: Empowering Remote Excellence

Adaptive Digital Infrastructure

• Work within secure, cloud-based claim platforms that support seamless documentation and collaboration.
• Access robust CRM systems to track client interactions and ensure consistency.

Data Privacy and Cyber Security

• Operate in secure systems compliant with data protection standards.
• Practice responsible information handling with secure authentication protocols.

Analytics and Forecasting Tools

• Use AI-informed dashboards to monitor workloads and surface claim trends.
• Interpret metrics to refine your own case strategies and improve team-wide performance.

Qualifications: What Makes You Shine

Core Experience and Technical Strength

• Minimum 3 years of experience managing specialty claims, ideally in areas like D&O, E&O, or environmental risk.
• Demonstrated knowledge of policy structures and regulatory considerations in complex claims.
• Skilled at delivering nuanced messages with empathy and confidence.

Values and Attributes

• You cultivate inclusivity and are mindful of cultural and identity diversity.
• You remain composed under pressure while remaining attentive to your client's emotions.
• You exhibit reliability, curiosity, and a drive to contribute to team success.

Desirable Qualifications

• Licensure or willingness to obtain appropriate adjuster certification.
• Familiarity with claims litigation support or legal terminology.
• Experience in remote-first insurance organizations.

Growth and Inclusion: A Career Path Without Barriers

Ongoing Professional Development

We support your career evolution through inclusive training, leadership shadowing, and access to mentors who reflect a range of lived experiences. Whether sharpening technical skills or learning about equity in practice, you’ll have resources designed with your success in mind.

Career Progression and Recognition

We believe advancement comes from commitment, collaboration, and respect, not from fitting a mold. Employees grow into roles in quality assurance, training, operations, and leadership based on potential and purpose.

Our People, Our Stories

Fostering Acceptance

“When I joined, I wasn’t sure if I’d feel comfortable being myself,” one of our team members shared. “But I was welcomed, not just tolerated. My pronouns were respected from the very beginning. This has been more than a job—it’s a safe and empowering community.”

Celebrating Culture Together

We commemorate milestones like International Day of Persons with Disabilities and National Coming Out Day. Our virtual spaces are alive with cooking demos, storytelling circles, and inclusive panels—designed by and for our community.

Your Next Step: Claim Your Future

This is more than an insurance role—it’s a call to action. If you’re passionate about equity, committed to excellence, and eager to be part of a team that values your whole self, we want to hear from you.

Apply today and take part in building a more compassionate, inclusive future—one claim at a time.