Remote Scheduler or Appointment Setter
Description
Remote Scheduler or Appointment Setter
Join a Mission-Driven, Inclusive Team
Picture yourself at the heart of a vibrant, people-first organization—where compassion fuels action, and every team member plays a vital role in making life easier for others. As a Remote Scheduler or Appointment Setter, you'll do more than fill calendars. You'll be the friendly, understanding voice that makes someone’s day easier and more organized. Here, your empathy is not just appreciated—it’s essential.
Why This Role Matters
Behind every great professional or service provider is someone like you—someone who ensures their day is structured and stress-free. In this position, your focus on time management and personalized support allows clients, team members, and stakeholders to stay engaged with their most important work, thanks to your seamless scheduling expertise.
Key Responsibilities
Build Genuine Connections
- Contact clients and partners to confirm, reschedule, or cancel appointments with warmth and clarity.
- Answer inquiries with patience and compassion, maintaining a customer-first mindset at all times.
Manage Calendars with Precision
- Coordinate complex scheduling for multiple team members while avoiding conflicts and overlaps.
- Use digital tools to maintain synchronized, up-to-date calendars that reflect real-time availability.
Prioritize Urgency Thoughtfully
- Recognize and adjust for high-priority meetings, last-minute changes, and critical deadlines.
- Communicate time-sensitive changes effectively to both internal teams and external clients.
Collaborate with Cross-Functional Teams
- Work closely with customer service, HR, and project leads to ensure schedules align with team needs.
- Serve as a liaison between departments to support smoother workflows and better planning.
A Day in Your Virtual Office
Picture starting your morning in your cozy remote workspace. Your day includes supporting a nonprofit director, updating schedules for a virtual executive, and touching base with your teammates. You’ll use platforms like Google Calendar, Zoom, Slack, and CRM tools to manage tasks, communicate efficiently, and stay aligned with everyone involved.
You’ll be supported by a remote-friendly culture that values check-ins, recognizes achievements, and makes space for laughter during team huddles. It’s a remote job—but never a lonely one.
Tools and Technologies You'll Use
Scheduling Software
- Google Calendar, Microsoft Outlook, Calendly, Acuity
Communication Platforms
- Zoom, Google Meet, Microsoft Teams, Slack
CRM and Task Management Tools
- HubSpot, Trello, Notion, Monday.com, Salesforce
You don’t need to be an expert in all of these. A willingness to learn and adapt is more valuable than any specific tool on day one.
Qualifications and Strengths That Shine
Must-Haves
- Experience in scheduling, calendar management, or customer service (remote preferred)
- Ability to remain calm and kind under pressure or time-sensitive requests
- Clear and effective written and verbal communication across diverse audiences
- High attention to detail and a proactive mindset when spotting and solving conflicts
Great-to-Haves
- Background in working with remote teams or distributed workplaces
- Familiarity with digital scheduling platforms and remote collaboration tools
- Strong interpersonal skills with an appreciation for different communication styles
Personal Attributes That Thrive Here
- You’re a natural helper who loves making others’ lives easier
- You respect deadlines but are also human enough to flex with change
- You value inclusive language, empathy-driven interactions, and a culture of support
Work Environment and Culture
We take great pride in nurturing an environment that values inclusion and mutual respect. Our team comprises individuals with diverse backgrounds and experiences. From celebrating cultural moments to ensuring every team member has a voice, we prioritize equity and belonging.
Remote doesn’t mean disconnected—we believe in weekly wellness check-ins, virtual social events, and transparent leadership. You’ll never feel like “just a number.”
What Growth Looks Like
Many of our schedulers have advanced into roles such as Project Coordinator, Virtual Executive Assistant, and Remote Operations Specialist. You’ll have access to ongoing training, mentorship sessions, and opportunities to shape your own career journey.
Whether you want to explore leadership, specialize in operations, or develop tech fluency, this role is your launchpad.
Compensation and Benefits
- Annual Salary: $50,455
- Flexible work hours and remote-first policies
- Mental health days and wellness stipends
- Inclusive parental leave and caregiver support
- Professional development allowances and growth opportunities
- An affirming, people-first culture that celebrates YOU
Ready to Empower People Through Organization?
If you're someone who thrives on keeping others on track, believes in the power of patience and clarity, and values connection over chaos, we’d love to hear from you. Please help us build a future where every appointment means a better day for someone out there, and you.
Apply today and become a vital part of a remote team that cares deeply, works collaboratively, and schedules with purpose.