Remote Property Claims Adjuster

A Compassionate Career Path in Claims

Imagine being part of a team where empathy isn’t just a buzzword—it’s a guiding principle. As a Remote Property Claims Adjuster, you will play a crucial role in guiding individuals through unforeseen events, providing clarity, guidance, and support during their most vulnerable moments. This is more than just a job—it’s a chance to make a meaningful impact every single day.

Key Responsibilities of the Role

Deliver Trusted Claims Service

Investigative Process

• Investigate property claims, including residential and commercial cases, using virtual tools and customer interviews.

Coverage and Settlement

• Evaluate policy coverage, damages, and appropriate settlements with precision and care.

Documentation and Systems

• Use digital platforms and claims management software to document details, track processes, and issue payments.

Connect With People Through Empathy

Communication Skills

• Provide clear, supportive communication to clients dealing with property loss.

Customer Understanding

• Listen actively to understand customer needs and de-escalate challenging situations with empathy.

Respectful Interaction

• Maintain a warm and respectful tone when addressing inquiries and offering guidance.

Uphold Fairness and Accuracy

Estimation Techniques

• Apply consistent practices for estimating repair or replacement costs.

Collaboration With Stakeholders

• Coordinate with contractors, adjusters, and repair specialists to ensure fair outcomes.

Commitment to Integrity

• Ensure every claim is handled with integrity, transparency, and attention to detail.

Work Culture and Values

Inclusive and Human-Centered Environment

We take pride in building an inclusive workplace where everyone feels seen, valued, and heard. Whether you're part of the LGBTQ+ community, neurodivergent, a parent, a veteran, or someone starting a second career, you belong here. Our leadership team comprises individuals from diverse backgrounds, and we value the depth and insights that diverse perspectives bring.

Collaboration at the Core

Our team approach means you’re never handling a challenge alone. From real-time chat support to weekly team huddles and mentoring circles, we foster a strong sense of camaraderie and mutual respect. Shared success is the heartbeat of our culture.

Flexible, Remote-First Environment

You’ll work from the comfort of your home, with flexible hours and the ability to create a workday that fits your life. We equip every team member with the tools and autonomy to succeed while staying connected across time zones.

Empowering Tools and Technology

Streamlined Claim Platforms

We provide industry-leading software that simplifies every step, from filing claims to disbursement.

Real-Time Communication Tools

Stay in sync with your team through messaging platforms, video conferencing, and collaborative dashboards.

Training and Development Systems

You’ll have access to online training modules, peer-learning sessions, and certification paths tailored to your career growth.

Candidate Profile and Qualifications

Core Qualifications

• 2+ years of experience in property claims adjusting (remote work a plus).
• Knowledge of homeowners, renters, or commercial property insurance.
• Strong communication skills with a compassionate and professional tone.
• Proficient in remote collaboration tools and digital claim systems.

Preferred Traits

• Bilingual or multilingual skills.
• A calm presence under pressure.
• Background in customer-centric environments such as healthcare or social work.

Career Development and Support

Learning Opportunities

We actively invest in your success. From conflict resolution workshops to certifications in estimating software, you’ll grow with each milestone.

Advancement Pathways

Start as a Property Claims Adjuster and progress to roles like Senior Adjuster, Team Lead, or even Claims Strategist—all from your home office.

A Supportive Community

Employees often share stories about how supported they felt during tough times, whether it was taking extended parental leave, navigating relocation, or facing family emergencies. Our response is always the same: "We've got you."

Compensation and Benefits Package

Comprehensive Rewards

• Annual salary of $64,606
• Comprehensive health, dental, and vision plans
• Paid time off, mental wellness days, and holidays
• Equity in the company and performance bonuses
• A dedicated work-from-home equipment stipend

Join a Team That Honors Your Humanity

We believe great work comes from feeling safe, inspired, and empowered. As a Remote Property Claims Adjuster, you'll not only help customers find resolution, but you'll also help shape a workplace where kindness, resilience, and respect are the norm.

Ready to Begin Your Journey?

Your voice matters—your experience matters—your perspective matters. Apply now to join a diverse team where your contributions are celebrated and your career path is clear.

We’re not just hiring—we’re welcoming. Let’s redefine what claims service can look like, together.