Remote Operations Analyst in New York

Role Overview

Are you ready to transform the way operational systems perform in a fast-evolving, digitally connected business landscape? As a Remote Operations Analyst based in New York, you will play a key role in enhancing operational strategies, streamlining workflows, and aligning cross-functional efforts to fuel long-term growth. This opportunity is ideal for professionals who combine strategic thinking with a meticulous approach to problem-solving. Your insights will support smarter decisions and drive initiatives that improve the efficiency and adaptability of our remote operations. Annual compensation for this position is $79,184.

Key Responsibilities

Strategic Operational Analysis

• Evaluate core business functions and identify opportunities for process enhancements that align with organizational goals.
• Leverage operational metrics and performance indicators to uncover trends and recommend action plans.
• Monitor remote workflow structures to optimize efficiency, consistency, and scalability.

Cross-Functional Coordination

• Collaborate with remote teams across departments to ensure seamless integration of systems and tools.
• Facilitate alignment between technology platforms, business practices, and remote team protocols.
• Support the development of knowledge bases and process documentation to aid remote training and consistency.

Data-Backed Decision Support

• Analyze workflow bottlenecks and recommend automation tools or strategic reallocations.
• Utilize performance dashboards and productivity trackers to provide leaders with real-time operational insights.
• Maintain rigorous reporting protocols to ensure data accuracy and informed decision-making through accurate forecasting.

Project Implementation

• Oversee the rollout of new operational tools and digital systems, ensuring a smooth transition for remote users.
• Assess risks and dependencies associated with new workflows and recommend mitigation strategies.
• Track success metrics post-implementation and adjust operational processes for continual improvement.

Work Environment & Team Culture

Remote-First Culture

You will be part of a dynamic, remote-first team where transparency, digital collaboration, and continuous learning are deeply embedded in our daily operations. Our tools are cloud-based, our culture is inclusive, and our communication thrives in digital spaces.

Empowering Growth Environment

This position offers an environment that values independent thought and proactive initiative. You will be empowered to take ownership of your projects and shape key components of the organization’s operational journey. Senior leaders are highly accessible and welcome contributions that challenge the status quo.

Inclusion and Purpose

We believe that diverse perspectives make for better operations. As a member of this team, you'll join a mission to create streamlined systems that empower individuals from every background to succeed in a fully remote context.

Tools and Technologies

Operational Platforms

• Asana, Trello, or Jira for task and project tracking
• Airtable or Smartsheet for operational workflows
• Slack and Microsoft Teams for communication

Analytical & Visualization Tools

• Excel, Google Sheets, and Tableau for performance dashboards
• Google Data Studio for reporting and metrics visualization

Automation and Integration Tools

• Zapier, Make (formerly Integromat), and similar platforms to reduce manual tasks and enhance data flow.
• API connectors and custom workflows to unify apps and systems used across remote teams

Required Qualifications

Professional Experience

• Minimum 2 years of experience in an operations or business analysis role, preferably in a distributed or digital-first environment.
• Demonstrated experience optimizing operational systems or scaling remote workflows.

Technical Aptitude

• Strong proficiency in Excel/Google Sheets for analysis and reporting.
• Familiarity with productivity tracking tools and digital collaboration platforms.
• Experience working with automation platforms and basic integration logic.

Soft Skills

• Outstanding ability to stay organized and manage competing priorities with precision keen eye for detail.
• Clear and confident communicator capable of conveying complex ideas in understandable terms simplify complex issues into actionable steps.
• Adept at fostering collaboration and aligning efforts across dispersed teams.

Educational Background

• Bachelor’s degree in Business Administration, Operations Management, Data Science, or a related field.
• Certifications in process improvement or remote operations (e.g., Lean Six Sigma, Remote Work Professional) are advantageous but not required.

What Success Looks Like in This Role

• You will have identified and resolved key inefficiencies within the first 90 days, with clear metrics showcasing improved performance.
• Within six months, you will have implemented at least two automation processes that reduce repetitive tasks across departments.
• By year-end, you'll be leading operational initiatives that impact multiple teams, with a focus on long-term scalability.

Opportunities for Advancement

• Progress into a Senior Operations Analyst or Remote Operations Manager role, based on performance and initiative.
• Receive full support for skill-building through access to premium online courses, certifications, and internal mentorship.
• Gain exposure to strategic decision-making processes and become a trusted advisor for cross-departmental operational planning.

Why Join Us?

This role is more than a job—it’s a chance to shape the engine behind a modern, remote-first company. Your contributions will directly influence how teams connect, create, and grow across borders. You will be part of a forward-thinking operations group that believes in the power of human-centered systems, continuous evolution, and purpose-driven collaboration.

Ready to Take the Next Step?

If you're looking for an opportunity to put your analytical mind, operational savvy, and digital dexterity to impactful use, this is your moment. Step into a role where your insights spark transformation and your growth never stops. Take the first step toward building a meaningful and rewarding career in remote operations!