Remote Multi-line Claims Adjuster

Make Informed Decisions That Drive Real-World Impact

If you're seeking a position where your judgment, communication skills, and analytical precision come together to protect and support people during crucial moments, this role has been crafted for you. As a Remote Multi-line Claims Adjuster, you’ll join a results-driven, collaborative claims team entrusted with evaluating complex cases, offering swift resolutions, and building trust with every policyholder. With an annual salary of $64,759, this position provides the flexibility to work from anywhere while advancing your expertise in insurance claims management. Your role will directly shape how policyholders experience resolution and support in the wake of accidents, losses, or unforeseen disruptions. It’s not just about reviewing reports—it’s about restoring confidence in times of uncertainty, upholding fairness, and navigating the nuanced demands of diverse insurance claims with empathy and accuracy.

Key Responsibilities and Impact Areas

Comprehensive Claims Evaluation

You will take full responsibility for handling a wide range of multi-line insurance claims, including residential property damage, automobile incidents, general liability, and commercial loss assessments. Responsibilities include investigating facts surrounding each case, interpreting coverage terms, and calculating appropriate settlements. Your decisions will reflect fairness, timeliness, and technical accuracy, ensuring each claim is resolved efficiently and within compliance. You'll often need to interpret complicated loss scenarios, applying insurance knowledge to understand legal documentation, repair estimates, and third-party liability. Your goal is always to uphold policy integrity while delivering supportive service to all involved.

Customer Advocacy with Professional Integrity

Empathy and professionalism will be foundational to your success. On every claim, you’ll be expected to offer support that balances company policies with each claimant’s experience. You’ll gather detailed accounts from policyholders, liaise with attorneys and adjusters, and engage with vendors to validate damage assessments. Regardless of complexity or volume, you’ll ensure transparency and compassion in every communication. From single-vehicle accidents to structural property damages, your service will restore confidence and build loyalty. You will help guide people through a complex process with clarity, removing friction and easing stress while ensuring all information is documented with precision.

Remote Collaboration and Industry Contribution

Though remote, this role thrives on connection. You’ll be in constant communication with cross-functional departments, including legal, underwriting, special investigations, and risk management, to ensure the thorough handling of every case. You’ll also contribute knowledge back into the organization by identifying common claim trends, sharing insights, and recommending strategic improvements to workflows. For those with leadership ambitions, this role can evolve to include mentoring less experienced adjusters, process optimization, or delivering specialized training for claims.

Role Expectations

Primary Duties

• Oversee full-cycle claim resolution, from first notice of loss through settlement.
• Conduct virtual interviews with claimants, witnesses, and other relevant parties.
• Analyze documentation, repair quotes, and legal notices to determine coverage.
• Use negotiation techniques to reach fair, policy-bound resolutions
• Maintain up-to-date claim records using digital claims platforms
• Collaborate with outside vendors, engineers, and legal partners when necessary
• Ensure every claim meets internal guidelines and regulatory expectations

Remote Work Environment and Connectivity

Flexibility and Infrastructure

This remote role is optimized for independent professionals who thrive in a digital workspace. You'll have access to secure, cloud-based systems for every aspect of claims management, ensuring you stay connected with your team while maintaining autonomy. Daily interactions will be facilitated through encrypted messaging, video conferencing, and centralized claims platforms. Your day-to-day responsibilities can be performed from any quiet location, provided you maintain high-speed internet access and commit to standard availability during core hours.

Tools and Technologies You’ll Use

Modern Claims Tech Stack

• Enterprise-grade Claims Management Systems (such as Guidewire, XactAnalysis, or ClaimCenter)
• Virtual inspection and AI-driven estimating tools
• Encrypted digital document repositories
• Secure communication channels for video, email, and chat
• Workflow automation tools for internal tracking and approvals

Candidate Profile and Qualifications

Required Qualifications

• Minimum 3 years of experience managing multi-line claims with documented success
• Strong understanding of claim valuation, damage assessments, and policy application
• Familiarity with state-specific regulations and claims handling standards
• Superior written and verbal communication for report writing and negotiations
• Ability to manage a remote workload with minimal supervision

Preferred Qualifications

• AIC, CPCU, or equivalent industry certifications
• Bachelor’s degree in Risk Management, Insurance, or a related field
• Experience in remote claims operations or virtual collaboration platforms
• Multilingual abilities, especially Spanish or French, are highly valued

Career Development and Long-Term Growth

Structured Advancement Pathways

Your role as a Remote Multi-line Claims Adjuster acts as a strong foundation for advancing into higher-level roles in the claims field. You will be encouraged to grow your knowledge through company-sponsored training, virtual workshops, and advanced certification programs. Opportunities are also available for progression into senior technical roles or claims leadership, with targeted development in areas like catastrophic loss claims, fraud prevention, and commercial insurance strategies. Continuous learning is at the heart of this team’s culture.

Your Broader Impact

Supporting People at Critical Moments

This position is more than processing paperwork. You are often the first human point of contact in someone’s journey after experiencing a significant event. Your ability to balance empathy with logic and timeliness with accuracy can significantly enhance how someone feels supported after an unexpected incident. You have the power to restore not just property or finances, but peace of mind. Your role supports company integrity, reinforces the promise behind each policy, and ensures that communities and businesses can rebuild and move forward.

Why This Remote Role Works for You

Balance, Belonging, and Impact

This opportunity is ideal for individuals who want to work independently while still being part of a dynamic team. You’ll manage your day on your terms, but you won’t be isolated—support, collaboration, and resources are just a click away. Whether you’re aiming for technical mastery or future leadership, your path is clear, and your growth is encouraged. You’ll be empowered to bring your full skillset to work and make measurable contributions, all from a setting that suits your lifestyle.

Take the Next Step in Your Career

Apply Now and Redefine Your Potential

If you're ready to bring your claims expertise into a forward-thinking, remote-first environment, this role is your launchpad. Your insight, accuracy, and dedication will shape the experiences of countless policyholders and strengthen the backbone of a leading insurance operation. Don’t just process claims—lead with purpose and precision.

Apply today and help build trust through every resolution.