Remote Insurance Claims Adjuster (Georgia Region)

Your Expertise Shapes Recovery Stories

Imagine being the calm in someone’s storm—the reassuring voice that helps people reclaim their lives after unexpected loss. As a Remote Insurance Claims Adjuster focused on the Georgia region, you’re more than just a gatekeeper of policy; you’re a lifeline. Every case you touch is an opportunity to guide clients through uncertainty and restore their peace of mind. If you believe that empathy, accuracy, and resourcefulness can exist in perfect balance, this might be your next move.

Annual Salary: $54,555

What You’ll Do—And Why It Matters

You’ll be the first point of contact for clients navigating the insurance claims process—often during stressful, vulnerable times. Your keen attention to detail ensures every claim is assessed fairly and swiftly, while your clarity helps customers understand their options without feeling overwhelmed.

• Guide policyholders through each step, ensuring that no one feels lost in the paperwork or jargon.
• Evaluate documentation, statements, and digital evidence, transforming raw information into decisions people can trust.
• Investigate the circumstances of each claim with a detective’s curiosity—asking the right questions, reviewing reports, and sometimes coordinating remote site inspections with field partners.
• Str strike a balance between efficiency and thoroughness, so clients experience fast resolutions without sacrificing accuracy.
• Communicate complex coverage details in a way that feels approachable and actionable, whether that’s over Zoom, phone, or chat.
• Collaborate with teammates in underwriting, legal, and technical support, uniting perspectives to deliver fair outcomes for all.
• Document every interaction, insight, and decision using our secure cloud-based claims system, so nothing falls through the cracks.

When a claim is resolved, it’s more than a transaction—it’s a moment where someone gets to move forward. Your work ensures that it happens with dignity and care.

The Mindset That Sets You Apart

You simplify complex ideas—whether it’s over Zoom or Slack. People trust your judgment because you combine policy expertise with genuine compassion. Instead of sticking to scripts, you listen, respond, and adapt, making every claimant feel seen and supported.

• Do you find patterns in data that others might miss?
• Does your curiosity prompt you to dig deeper, rather than accepting things at face value?
• Are you comfortable delivering both good news and tough decisions, with equal measures of empathy and transparency?

If this resonates with you, you’ll thrive in our remote environment, where independence meets constant support.

Where and How You’ll Work

Our remote claims team stays connected using collaboration tools such as Microsoft Teams, Salesforce, and secure mobile applications. You’ll have the flexibility to design your workday around core Georgia business hours, while still being part of a supportive, responsive network of adjusters and specialists.

• No commute—your home office is your hub.
• Access to digital claims dashboards, automated document verification, and e-signature workflows.
• Ongoing learning through interactive workshops, live Q&As, and certification programs tailored for insurance claims professionals.
• Weekly team syncs and one-on-one check-ins so you’re always up to date—and never out of the loop.

We move quickly, but you’ll always have space to focus intensely when it matters most.

The Tools That Power Your Success

Your toolkit includes:

• A secure claims management system for seamless documentation and review.
• Remote investigation tools—think video calls, digital signature apps, and real-time evidence uploads.
• AI-driven fraud detection that flags anomalies so you can prioritize attention where it’s needed most.
• Knowledge base platforms and policy search engines, putting the right answers at your fingertips.

We invest in technology that makes your job easier, not more complicated.

Qualifications—The Human Way

• At least 2 years of insurance claims handling or related customer service experience, especially in property, casualty, or auto lines.
• Strong analytical instincts—you can interpret policies, spot trends, and make fair decisions with confidence.
• Communication style that’s both direct and kind, whether you’re clarifying policy coverage or de-escalating frustration.
• Comfortable navigating digital tools and new systems without missing a beat.
• Georgia state residency is preferred for regional insights, but a knack for remote work is essential.

Licensing is required by Georgia law. Training support is available if you’re transitioning into the field.

What’s In It For You?

• Competitive pay: $54,555 per year, paid remotely.
• Robust benefits package (medical, dental, PTO, remote work stipend).
• Career pathways: move from claims into quality review, fraud investigation, or training roles.
• Recognition for the impact you make—through peer awards, quarterly spotlights, and team celebrations.

Ready To Make a Real Difference?

If you’re the kind of person who brings order to chaos and comfort to clients, we’d love to connect. This is more than a claims role—it’s a chance to help people rebuild, one story at a time.

Let’s build trust, restore security, and do meaningful work together. If you’re ready to make an impact from day one, we’re prepared to meet you.