Remote Deposit Operations Specialist (Remote)

Champion Digital Banking Excellence from Anywhere

Are you ready to play a vital role in modernizing financial operations through cutting-edge deposit technologies? As a Remote Deposit Operations Specialist, you will be part of a forward-thinking team transforming the way people interact with their financial institutions. With an annual salary of $41,872, this role is perfect for someone passionate about operational accuracy, digital tools, and remote-friendly infrastructure.

Join a digital-first environment where your technical skills, analytical mindset, and process-oriented thinking contribute directly to seamless customer experiences. If you love working with data integrity systems, remote deposit capture (RDC), and cloud-based transaction tools, this opportunity is tailor-made for you.

🌐 Why This Role Matters

In today’s rapidly evolving digital banking landscape, deposit operations are no longer confined to traditional branches. This position empowers you to oversee and manage electronic deposit functions that power 24/7 financial services.

Your work ensures efficient processing of mobile check deposits, ACH transactions, and image-based deposits. Your diligence supports our goal of delivering error-free, secure, and timely financial transactions for clients nationwide.

💼 Key Responsibilities

Oversee End-to-End Remote Deposit Capture (RDC)

• Monitor RDC systems and validate image quality, duplicate detection, and compliance with check processing standards.
• Perform daily reconciliation of deposit activity to ensure transaction accuracy.
• Investigate any image mismatches, rejects, or discrepancies using remote deposit dashboards.

Manage Electronic Deposit Workflows

• Process ACH files, return items, and adjustments using secure financial transaction software.
• Coordinate batch settlements and exception handling with banking partners and internal teams.
• Validate deposit cutoff times and ensure that customer deposits meet the processing service-level agreements (SLAs).

Ensure Compliance and Regulatory Accuracy

• Apply AML (Anti-Money Laundering), Reg CC, and Bank Secrecy Act protocols to each transaction.
• Document operational procedures in compliance with audit standards.
• Participate in internal audits and external reviews, supplying detailed reports as needed.

Strengthen Client-Facing Deposit Systems

• Assist in onboarding new customers to the mobile deposit platform, including demo walkthroughs.
• Troubleshoot client-side RDC issues involving scanner setup, app syncs, or system compatibility.
• Provide Tier 1 support for technical questions related to deposits and account updates.

🧑‍💻 Tools, Technologies & Systems You’ll Use

As a remote operations expert, you'll engage with some of the most innovative platforms in the digital banking sector:

• Jack Henry Silverlake or Symitar: for core processing
• Fiserv Navigator: for client data integration
• NICE Actimize: for fraud detection and regulatory compliance
• DocuSign & ShareFile: for secure document transfers
• Microsoft Excel & Power BI: for transaction tracking and reporting
• Slack, Zoom, and Jira: for collaboration and project management

🌍 Work Environment & Culture

We foster a collaborative digital workspace where ideas flow freely, and remote excellence is celebrated. Our teams span multiple time zones and operate through transparent communication tools, agile check-ins, and cloud-based productivity platforms.

• 100% remote-first work model
• Regular virtual training and process workshops
• Weekly sprint meetings for cross-team syncs
• Equal growth opportunities for remote professionals

You’ll be part of a team that values innovation, transparency, and work-life synergy. Our remote deposit specialists enjoy independence in their daily workflows while contributing to collective success through structured performance goals.

📊 Company Performance by the Numbers

We pride ourselves on efficiency, digital-first innovation, and scalable results. As of Q1 this year:

• 98.4% transaction accuracy in deposit processing
• 2,700+ RDC users onboarded successfully
• 8% year-over-year improvement in ACH return time
• Over 1.2 million electronic deposits handled

These achievements stem from the expertise and dedication of our operations team—a group you could soon be a part of.

🎯 Ideal Candidate Profile

We’re looking for someone who thrives on precision, process improvements, and client-focused support. You should enjoy remote workflows and navigating digital systems with confidence.

Qualifications

• At least two years of hands-on experience in banking or financial operations, with a focus on deposit processes
• Prior exposure to RDC, ACH processing, or electronic check clearing
• Strong knowledge of regulatory guidelines (Reg CC, BSA/AML)
• Digitally fluent and capable of adapting swiftly to evolving technologies
• Excellent written and verbal communication skills
• Comfortable working independently in a remote setup

Preferred Skills

• Experience with core banking platforms (Fiserv, Jack Henry)
• Familiarity with remote desktop tools and document-sharing platforms
• Background in compliance, risk management, or audit reporting is a plus

🚀 Growth & Development

This role serves as a launchpad for broader operational leadership within the digital banking sector. Top performers are frequently elevated into supervisory or cross-functional roles, such as:

• Deposit Operations Manager
• Compliance Analyst (Remote)
• Digital Banking Product Specialist

We believe in empowering our remote team through targeted development tracks, certifications, and ongoing mentorship.

🎁 Benefits That Set Us Apart

Our benefits are designed to support the remote lifestyle and promote long-term career growth:

• Flexible work hours & fully remote schedule
• Competitive health, dental & vision insurance
• Annual home office stipend for tech upgrades
• Tuition reimbursement & paid certifications
• 401(k) match with financial planning resources
• Virtual wellness programs & EAP access

📣 Ready to Elevate Digital Banking?

Your expertise in digital deposit operations can help shape the future of online banking. If you’re detail-oriented, love financial tech, and want to work from anywhere while building impactful processes, this is your opportunity.

Take the next step in your remote career. Apply now and become a cornerstone in our tech-forward financial operations team!