Remote DBA Support Analyst

Transform Data Challenges Into Seamless Solutions

When databases power global businesses, resilience isn’t optional—it’s essential. As a Remote DBA Support Analyst, your expertise turns outages into uptime, empowering teams to focus on innovation, not interruptions. Imagine a day when you’re not just maintaining infrastructure but making crucial decisions that keep mission-critical systems running for thousands of users worldwide. That’s the level of trust, impact, and autonomy you’ll find here—and it’s why this isn’t your average database support job.

Your Mission: More Than Maintenance

Every alert you triage, every query you tune, every backup you verify—your actions ripple through entire organizations. Instead of working in isolation, you’ll collaborate with security engineers, application teams, and cloud architects to build resilient environments. When an urgent escalation hits Slack, you’re the calm in the storm: tracing root causes, restoring service, and helping colleagues learn from the experience. Uptime isn’t a checkbox. It’s the foundation of trust for clients who depend on instant access, data accuracy, and business continuity.

Daily Impact & Key Responsibilities

• Safeguard data availability by monitoring, optimizing, and proactively troubleshooting live production environments.
• Diagnose and resolve database performance bottlenecks—your tuning will enable faster product releases and analytics for informed decision-making.
• Shape incident management workflows so that teammates can respond faster and more effectively to outages or slowdowns.
• Develop and refine scripts for automated health checks, patching cycles, and backup integrity testing.
• Share actionable post-incident insights that make future problems easier to prevent or detect.
• Collaborate closely with product teams to plan database schema changes, support migrations, and integrate new features with established best practices.
• Lead vulnerability assessments and collaborate with security to safeguard sensitive information.

Your Tools & Tech Ecosystem

You’ll work with industry-standard platforms like SQL Server, Oracle, PostgreSQL, and MySQL—often in multi-cloud environments leveraging AWS, Azure, or Google Cloud. Automated monitoring tools, such as Datadog or New Relic, provide real-time visibility. Scripting in Bash or Python isn’t just nice to have; it’s how you move quickly and safely. Version control, CI/CD, and incident response platforms keep our workflows smooth and transparent.

What Sets You Apart

When a stakeholder requests a complex database change, you translate business goals into scalable and resilient solutions. You simplify technical jargon—whether you’re drafting documentation or talking a product owner through a new release. Your knack for visualizing system health lets you spot patterns, not just symptoms, and your hunger for continuous learning ensures you’re constantly improving process and performance. "You simplify complex ideas—whether it’s over Zoom or Slack."

Collaboration & Remote Culture

We thrive on remote collaboration tools—think Teams, Slack, and Notion—so you can share insights and coordinate projects with colleagues across time zones. Our meetings are focused, our chat is always open, and our culture rewards initiative. You’ll partner with engineering, product, and security experts to build unified solutions that serve our customers at scale. We move quickly, but you’ll always have space to focus intensely and propose process improvements.

The Qualifications That Power Success

• Demonstrated expertise in managing enterprise-grade databases in remote or hybrid teams.
• A background in troubleshooting high-availability and disaster recovery configurations (always-on, replication, failover clustering).
• Proficiency with SQL query optimization and hands-on experience in scripting (Bash, Python, or PowerShell).
• Familiarity with cloud-native database offerings and infrastructure-as-code principles.
• Curiosity for emerging tech—whether it’s AI-driven monitoring or zero-downtime upgrades.
• A commitment to documentation and knowledge sharing; your playbooks make onboarding easier for new team members.

Work Environment & Growth

You’ll design your workday around outcomes, not time clocks. We value autonomy, self-driven learning, and creative problem-solving. Our database environment supports agile workflows, and you’ll contribute to roadmap planning, major migrations, and process innovation. Ongoing training and certification opportunities are part of the package—you’ll be encouraged to grow your skill set, not just maintain it. Your annual compensation: $101,592.

Why Join Us?

Here, you’re not a ticket-closer—you’re a partner in delivering operational excellence. Your technical expertise, collaborative mindset, and drive to make systems more reliable shape the foundation of our services. If you love seeing your impact at scale, finding elegant fixes for the most challenging issues, and sharing what you learn, you’ll thrive in this role.

Ready to Make a Difference?

If you’re energized by the idea of building reliability, supporting global teams, and solving high-impact technical puzzles from anywhere, we’d love to see what you can do. Let’s build something purposeful together—apply today.