Remote CRM Administrator – Washington

Unlock Seamless Customer Connections from Anywhere

Picture this: you’re the architect behind every smooth customer experience, fine-tuning every touchpoint so nothing falls through the cracks. As a Remote CRM Administrator, you don’t just manage a system—you empower teams and elevate every client relationship. Here, your work shapes how business happens in a digital-first world, all while giving you the freedom to thrive from wherever you do your best thinking.

Shaping Impact at Every Turn

Your day isn’t a checklist—it’s a series of opportunities to make customer journeys more intuitive, more rewarding, and more human. Every automation you build, every workflow you streamline, and every support request you solve sends a ripple of positive change through the entire organization.

• Optimize onboarding flows so teams hit the ground running
• Tune CRM dashboards to deliver insights people can actually use
• Remove friction from daily tasks, making things easier for everyone
• Build trust as the go-to for CRM know-how—no question is too small

The Difference You’ll Make

🎯 Design Connections, Not Just Databases

You’re the hidden force behind happier customers and a more productive team. The strategies you put in place help sales, support, and marketing work together seamlessly—even if they’re continents apart. Each automation you create allows people to spend less time on busywork and more time on what matters.

• Map customer journeys to spotlight every critical moment
• Identify and close gaps so no client gets lost in the shuffle
• Help leaders see the big picture with clear, actionable reports
• Champion data hygiene so the system stays clean and reliable

Your Daily Canvas: Where You’ll Lead

• Set up custom workflows and rules to match business needs
• Coach teams on using CRM tools—whether that’s a quick tip over Slack or a virtual lunch-and-learn
• Run regular system health checks, flagging anything that needs fixing
• Dig into user feedback, turning insights into improvements that everyone feels
• Manage permissions, keeping data safe while making access simple

The Tools of Your Trade

You know how to get the best out of remote collaboration tools. Whether it’s Zoom, Slack, Jira, or the CRM itself (think Salesforce, HubSpot, Zoho, or similar), you’re comfortable in a digital ecosystem. You’re quick to master new tech, and you share your expertise with the team in ways that stick.

• Implement and maintain integrations with other platforms
• Troubleshoot system issues—nothing stalls for long on your watch
• Automate routine communications, so the right people always get the right updates
• Guide migration projects, making big transitions feel effortless

What Sets You Apart

• You spot patterns others miss and simplify complex processes
• Data isn’t just numbers to you—it’s the key to better decisions
• Your curiosity drives you to experiment, iterate, and innovate
• You’re generous with your knowledge and patient when teaching others
• Your communication turns tech talk into plain English, whether over Zoom or in a quick Slack message

The Environment You’ll Shape

Remote work isn’t a perk—it’s how we operate. That means you’re trusted to manage your schedule, make smart decisions, and reach out for support when needed. You’ll have direct input on which tools we use and how we use them. If something can be improved, you have the voice and autonomy to make it happen.

• Work closely with cross-functional teams—sales, marketing, product, and support
• Proactively recommend solutions that keep the business moving forward
• Keep an eye on emerging CRM trends and champion smart upgrades
• Celebrate wins, share what’s working, and support team growth

Growth and Real-World Outcomes

• See the impact of your work in customer feedback and retention stats
• Shape scalable systems that help the business grow sustainably
• Earn recognition for building smarter, faster, more reliable processes
• Develop your own skills—training, certifications, and learning are encouraged

Compensation and Perks

• Annual salary: $85,775
• Full remote flexibility—work from anywhere in Washington
• Access to cutting-edge tools and ongoing professional development
• Collaborative, growth-focused culture that values initiative and insight

Ready to Make Your Mark?

If you’re eager to be the person who keeps every customer journey on track—and you thrive in a digital-first, outcome-driven environment—we’d love to meet you. Let’s build seamless connections and real impact, together.