Remote Credit Union Training and Development Coordinator

Role Overview

As a Remote Training and Development Coordinator, you will take on a central role in shaping and enhancing the learning culture across the organization. You’ll be responsible for creating training content, managing development programs, and empowering employees through engaging learning experiences that align with strategic business goals. Working remotely gives you the flexibility to operate from anywhere while making a tangible difference in how teams grow and succeed. This role requires strategic thinking, creativity, and a solid understanding of learning technologies to deliver impactful education to a diverse and evolving workforce.

Primary Responsibilities

Training Design and Implementation

• Design end-to-end training programs tailored for different learning levels and job roles within the organization
• Create a mix of learning formats, including asynchronous courses, instructor-led sessions, and blended learning models.
• Develop interactive training materials, such as infographics, video tutorials, and quizzes that cater to different learning styles.
• Lead virtual training workshops and ensure participant engagement through polls, Q&A sessions, and breakout groups.
• Build structured onboarding programs to accelerate new hire productivity and reinforce organizational values from day one.
• Customize content for technical and soft skill development aligned with department-specific objectives.

Program Evaluation and Continuous Improvement

• Use metrics such as completion rates, assessment scores, and qualitative feedback to measure program effectiveness.
• Monitor learner performance and recommend interventions for skill gaps
• Update training programs periodically to reflect evolving business strategies and compliance requirements
• Conduct surveys and feedback sessions with employees to collect improvement suggestions and track satisfaction trends
• Benchmark against industry training standards to ensure internal offerings are current, competitive, and impactful

Collaboration and Stakeholder Communication

• Partner with HR leaders and departmental managers to identify learning objectives and key capabilities needed
• Schedule and manage training calendars across different time zones and team structures
• Communicate progress and updates through detailed reports and dashboards tailored for leadership reviews.
• Facilitate a feedback loop between learners and trainers to refine the quality and relevance of the course.
• Act as a learning ambassador by advocating continuous development and promoting a culture of curiosity and innovation

Work Environment

Remote-First Operations

You will operate in a wholly digital workspace that prioritizes productivity, autonomy, and connection. The organization is committed to fostering an inclusive and encouraging environment that supports both personal and professional growth. Expect regular check-ins, virtual team events, and accessible leadership to ensure you feel connected, even from a distance. Emphasis is placed on asynchronous collaboration, with clear expectations and flexible scheduling.

Tools and Technologies Used

Platforms and Systems

• Learning Management Systems (LMS) such as Litmos or TalentLMS to organize, distribute, and track learning activities
• Zoom, Microsoft Teams, and Slack to support remote collaboration and live training sessions
• Google Workspace and Microsoft Office Suite for documentation, presentation, and coordination
• Typeform, SurveyMonkey, or Google Forms to gather training feedback and assess participant satisfaction
• Trello, Notion, or Asana to plan and execute training initiatives with transparency and accountability

Qualifications

Required Skills and Experience

• Bachelor’s degree in Human Resources, Education, Instructional Design, or a related discipline
• Minimum two years of experience designing remote training programs for a professional audience
• Strong understanding of adult learning theories, instructional design principles, and curriculum development
• Ability to assess learner needs, set learning objectives, and develop relevant content across diverse platforms
• Excellent written and verbal communication skills, especially in a virtual training setting
• Proficient in digital tools used for content creation, delivery, and tracking

Preferred Qualifications

• Experience working in a credit union or financial services environment
• Certifications in professional training, instructional design, or organizational development (e.g., ATD, CPTM)
• Familiarity with regulatory requirements and financial compliance training frameworks
• Knowledge of DEI (Diversity, Equity, and Inclusion) training principles and experience facilitating inclusive learning spaces

Compensation and Benefits

Salary and Growth

• Competitive annual salary of $57,194
• Merit-based opportunities for raises, promotions, and expanded responsibilities
• Long-term career path in talent development and organizational learning

Perks and Support

• Work-from-anywhere flexibility supported by a digital-first culture
• Access to professional development resources and learning libraries
• Virtual networking events, mentorship programs, and peer learning groups
• Participation in strategic planning initiatives and cross-functional collaboration
• A supportive leadership team invested in employee well-being and career advancement

Candidate Profile

You are an advocate for lifelong learning and believe in the power of education to transform individuals and teams. With an eye for structure and a passion for creativity, you craft training programs that don’t just inform but inspire. You are self-motivated, organized, and eager to experiment with new learning techniques and technologies. As someone who understands how to adapt content to a digital-first audience, you thrive in a remote role where independence and collaboration go hand in hand. Your analytical mindset enables you to interpret feedback and data, making every learning experience better than the last.

How to Apply

If you’re ready to lead remote learning experiences that have a direct impact on people and performance, we want to hear from you. This is your opportunity to play a defining role in shaping how knowledge is shared and how careers are developed. Submit your application today and bring your passion for development to a mission-driven credit union that values innovation, learning, and purpose.