Remote Credit Union Loan Officer

Join Our Mission-Driven Digital Finance Team

Are you passionate about transforming the financial lives of individuals through innovative lending solutions? We're seeking a Remote Credit Union Loan Officer who brings both technical expertise and client-centered care to every interaction. With an annual salary of $70,335, this remote role offers you the chance to impact members’ financial futures while leveraging modern technologies from the comfort of your home.

What You'll Be Doing

As a Remote Credit Union Loan Officer, you will evaluate and process consumer and real estate loan applications using secure cloud-based systems. You’ll interact with members through digital channels, guiding them from inquiry to funding. Your insights will directly influence loan approvals, financial accessibility, and member satisfaction.

Core Responsibilities

• Assess loan applications for completeness, accuracy, and creditworthiness using automated underwriting systems (AUS)
• Conduct financial analyses to determine eligibility for personal, vehicle, and mortgage loans
• Communicate with members via video conferencing, secure messaging platforms, and integrated CRM systems
• Provide detailed explanations on loan options, rates, repayment terms, and approval status
• Monitor and manage loan pipelines using cloud-based dashboards and real-time reporting tools
• Ensure regulatory compliance across state and federal lending laws
• Collaborate with underwriting, funding, and servicing teams in a virtual workspace to expedite processing

What Makes This Role Stand Out

• ✨ Fully Remote Ecosystem: Enjoy the flexibility of working from any secure location
• 🔄 Tech-Driven Workflow: Harness digital platforms like Encompass, MeridianLink, and DocuSign
• 📊 Impact at Scale: Help approve and fund over $5M in loans monthly across diverse markets
• 🌟 Member-Centric Values: Empower members with accessible, affordable loan products tailored to their needs

Work Environment and Culture

In our digitally integrated environment, communication flows seamlessly and collaboration occurs in real-time. You’ll participate in daily virtual stand-ups, project sprints, and team chats through tools like Microsoft Teams and Slack. Our remote-first culture values autonomy, accountability, and continuous learning.

Tools & Technology

• Lending Platforms: Encompass LOS, Lending360, FICS
• Member Engagement: Salesforce Financial Services Cloud, HubSpot
• Communication Tools: Zoom, Slack, RingCentral
• Compliance Tools: TRID and Fair Lending monitors, RegTech software
• Document Management: DocuSign, Dropbox, Laserfiche

Qualifications We’re Looking For

• 3+ years of experience in consumer or mortgage lending within a credit union, bank, or fintech setting
• Proficiency with digital lending tools and remote document management platforms
• Strong grasp of credit analysis, debt-to-income ratios, and loan structuring
• Excellent verbal and written communication skills in virtual environments
• Comfortable working across time zones and asynchronous schedules
• Familiarity with electronic signature processes and digital loan verification methods
• NMLS license preferred but not required

Performance Metrics That Define Success

• The average loan turnaround time is below 24 hours
• Member satisfaction score (CSAT) above 90%
• Loan application error rate below 2%
• Monthly funded loans exceeding $500K per officer

Benefits and Perks

Experience the advantage of a forward-thinking workplace that puts your growth and comfort first:

• 🏡 Home office stipend and high-speed internet reimbursement
• 🚀 Continuous learning opportunities with access to Coursera, Udemy, and internal training portals
• 💲 Annual performance bonuses and recognition awards
• ⚖️ Comprehensive benefits including medical, dental, vision, and life insurance
• 🏖️ Generous PTO and remote work flexibility for work-life balance
• 🚪 Secure VPN, dual-authentication systems, and regular cybersecurity audits

Career Path & Growth Opportunities

We believe in nurturing careers, not just filling roles. From your first day, you’ll receive mentorship, clear KPIs, and access to leadership development pathways. Advance into roles such as Senior Loan Officer, Credit Analyst, or Remote Underwriting Manager as you grow your expertise and deliver results.

A Culture Built on Innovation and Integrity

Our team thrives on transparency, adaptability, and service excellence. With AI-assisted analytics and member data dashboards, we empower you to make informed lending decisions. Innovation isn’t a buzzword—it’s embedded in every aspect of our operations, from loan origination to member support.

Why Now Is the Right Time

As credit unions shift to digital-first models, your experience and tech-savviness can make a real difference. By joining now, you'll be part of a strategic expansion that redefines how lending works for members nationwide.

Ready to Make Your Mark?

If you're ready to turn your lending experience into a force for financial good, this is your opportunity. We're seeking sharp minds, compassionate communicators, and digitally savvy professionals who are ready to lead the remote revolution in lending.

✨ Your Next Step Starts Here

Take the next step and become part of a workplace where your ideas are valued, your work is impactful, and your future is fully supported.