Remote Fraud Analyst
Description
Remote Fraud Analyst
Join a Mission That Matters
Imagine working from anywhere while being the protector of millions of members' trust. As a Remote Fraud Analyst, you play a vital role in defending an inclusive digital space where financial empowerment is available to all. This position offers more than just a job—it's an invitation to make a real impact, safeguarding sensitive data and ensuring fair access to services. At the heart of our operations lies a commitment to equity, diversity, and human-first innovation.
Every line of data you review, every suspicious activity you flag, and every team decision you contribute to is part of a collective effort toward financial justice and integrity.
What You’ll Be Doing
Key Responsibilities
- Investigate and resolve complex fraud cases across various member accounts, maintaining accuracy and efficiency.
- Monitor transactions and behaviors in real-time to detect emerging fraud patterns in digital environments.
- Leverage tools such as fraud detection software, case management systems, and data dashboards to gather and analyze risk signals.
- Collaborate cross-functionally with Risk, Engineering, and Customer Operations to design preventive strategies.
- Document case findings in a clear, structured manner for audit trails and compliance reporting.
- Educate internal teams on evolving fraud trends and participate in training sessions to share best practices.
- Contribute to the development of inclusive fraud policies that support vulnerable user groups.
Where Empathy Meets Innovation
Work Environment & Culture
We embrace individual differences and strive to create an environment where everyone feels respected and empowered, that thrives on collaboration, empathy, and transparency. This remote-first role supports work-life balance and celebrates individual lifestyles, identities, and contributions. We believe that an inclusive workplace makes room for everyone, from first-generation professionals to tech veterans.
Imagine joining a fraud prevention meeting where voices from diverse cultural and professional backgrounds all contribute to shaping the final approach. That’s what inclusion feels like here: a daily reality, not a corporate statement.
Expect warm team check-ins, shared digital coffees, and virtual town halls where your ideas matter. We value thoughtful input, no matter your title or time zone.
Technology You’ll Use
Tools & Platforms
- Machine Learning Detection Systems – To track anomaly behavior and prevent digital fraud in real time.
- Case Management Software – For organizing investigations, notes, and follow-ups in a clean workflow.
- SQL & Data Query Tools – To perform data pulls and analyze user activity across the platform.
- Slack & Zoom – For seamless communication with your team and real-time knowledge sharing.
- CRM Systems – Access user history and feedback to validate flagged cases and trends.
These tools empower you to act quickly, thoughtfully, and with full support from an inclusive fraud response team.
What You Bring to the Team
Required Skills & Experience
- At least three years of hands-on involvement in fraud prevention, investigative work, or cybersecurity.
- Demonstrated expertise in identifying suspicious activity within large data environments.
- Familiarity with remote fraud tools and comfort working with real-time dashboards.
- Clear written and verbal communication, especially in documenting findings and creating reports.
- Commitment to inclusive practices and equitable risk assessment.
- Self-motivated approach to remote collaboration and time management, and collaborate across virtual teams.
- Understanding of privacy laws and compliance requirements.
Bonus Qualifications
- Experience working in a digital-first finance or fintech environment.
- Background in behavioral analytics, identity verification processes, or trust & safety.
- Fluency in a second language to support multilingual fraud scenarios.
Growth Opportunities and Belonging
Why You’ll Thrive Here
Growth at our company is personal. We don’t just promote based on performance—we nurture passion, mentorship, and purpose. Whether you're passionate about building AI-driven fraud solutions or becoming a team lead, you’ll have access to learning resources, career coaching, and stretch projects.
We’ve seen fraud analysts rise to lead remote teams across time zones. Others have pivoted into product management or data science. Here, career paths are not limited—they're co-created with you.
Our commitment to equal access means every team member receives tailored support. From flexible work schedules to mental wellness programs and identity-based resource groups, we are here to support your whole self.
Compensation & Benefits
What You Get
- Annual Salary: $129,000
- Health & Wellness: Full medical, dental, vision, and mental health resources.
- Work-From-Anywhere Stipend: Set up your remote space with what you need.
- Time Off: Generous PTO, company-wide wellness days, and volunteer time.
- Learning & Development: Access to courses, conferences, and professional coaching.
- Inclusive Benefits: Parental leave, gender-affirming health coverage, and more.
We believe in fair pay, transparent reviews, and equal access to all growth resources.
Your Next Step
Apply With Confidence
Are you ready to make a measurable impact in the world of digital trust? We’re looking for individuals who approach fraud prevention with empathy, precision, and a drive to create safer digital environments for all.
If you see yourself as part of a diverse team that tackles financial fraud while uplifting member trust and team equity, we encourage you to apply. No matter your background, your story belongs here.
Take the First Step Today
Let your skills, passion, and perspective drive meaningful change. Join a place where your analytical mindset meets purpose and where every decision is made with care, collaboration, and a shared vision of justice.
Please apply now to become our next Fraud Analyst. Let’s build something that matters—together.