Remote Commercial Claims Adjuster

Overview of the Opportunity

Do you have a strong background in commercial insurance and a desire to work remotely while making a real impact? This opportunity as a Remote Commercial Claims Adjuster offers a dynamic role managing commercial claim investigations, ensuring fair outcomes, and supporting businesses through challenging times. With a direct focus on integrity and efficiency, this role suits individuals who excel in a dynamic, detail-oriented remote claims environment and are eager to bring their expertise to a collaborative team committed to excellence.

Core Responsibilities of the Role

Claims Management

• Evaluate and process commercial insurance claims with precision and integrity.
• Review policy coverage and determine claim eligibility.
• Investigate complex losses through document reviews, interviews, and vendor collaboration.

Documentation and Communication

• Maintain accurate claim files with clear documentation and timely updates.
• Communicate effectively with policyholders, agents, and legal counsel.

Resolution and Compliance

• Assess damages and recommend fair settlements within authority levels.
• Ensure compliance with applicable laws, guidelines, and company policies.
• Proactively manage caseload to meet performance benchmarks and service levels.

Required Skills and Qualifications

Experience and Knowledge

• Minimum 3 years of experience handling commercial property or liability claims.
• Deep understanding of commercial policy structures, coverages, and exclusions.

Communication and Independence

• Excellent ability to convey information clearly in writing and speech while working remotely through correspondence.
• Proven ability to independently manage high-volume, high-complexity claims.

Technical Proficiency

• Familiarity with insurance compliance standards, claim analytics tools, and remote claims management platforms.
• Tech-savvy with experience in systems like Guidewire, Xactimate, or equivalent.

Educational Background

• Bachelor’s degree in business, insurance, or a related field preferred.
• Licensure as required by state regulations (multi-state license a plus).

Remote Work Environment and Tools

Daily Operations

Working from home, you'll join a structured digital workflow, supported by secure cloud-based software and communication tools. Your typical day includes virtual team meetings, remote interactions with policyholders, and managing documentation through advanced claim platforms.

Technologies Used

• Secure claim management systems
• Virtual collaboration suites (Zoom, Teams)
• Cloud-based file storage
• Encrypted communication channels

Team Culture

This remote-first culture values independence, accountability, and clear communication. You’ll work with a team of experienced adjusters and supportive supervisors across time zones, all contributing to a professional yet flexible environment.

Key Performance Indicators (KPIs)

What Success Looks Like

• Consistently meets claim closure targets and accuracy metrics.
• Demonstrates strong judgment in claim resolution strategies.
• Maintains excellent customer satisfaction scores from commercial policyholders.
• Effectively reduces claim cycle time without compromising thoroughness.
• Collaborates efficiently with peers and leadership on complex loss scenarios.

Compensation and Benefits Package

Salary and Incentives

• Annual salary: $65,609
• Competitive healthcare, dental, and vision insurance packages

Additional Perks

• Paid time off, holidays, and remote equipment allowance
• Professional development programs and licensing support
• 401(k) with employer match
• Wellness initiatives and virtual employee resource groups

Opportunities for Growth and Learning

Career Pathways

This position opens doors to long-term remote advancement. You'll gain exposure to high-value commercial claims while refining your skills in risk evaluation, loss mitigation, and legal coordination.

Professional Development

Many team members have advanced into senior roles such as commercial claim consultants, remote risk advisors, and regional claims leads. We support ongoing learning with internal certifications and reimbursement for continuing education credits.

Diversity, Equity, and Inclusion Commitment

Inclusive Workplace Culture

We are proud to foster an environment that celebrates diverse backgrounds and perspectives. Our culture is founded on respect, fairness, and inclusivity.

Support for All Applicants

Whether you’re returning to the workforce, seeking more work-life balance, or looking to grow within a flexible structure, you’ll feel welcome and valued here.

How to Apply

Take the Next Step

Take the next step in your career by joining a forward-thinking remote team committed to ethical claims resolution and excellence in service delivery.

Call to Action

Apply now to bring clarity and support to businesses when they need it most.