Remote Claims Processing Clerk

Be the Compassionate Voice Behind Every Claim

Picture yourself in a role where empathy is not just welcomed—it’s essential. As a Remote Claims Processing Clerk, your day-to-day work supports people from many walks of life who are navigating some of their most vulnerable moments. In this position, you're not just handling information; you're offering reassurance, resolving challenges, and promoting trust. Earn $50,000 per year while working remotely on a team that deeply values emotional intelligence, respect, and inclusivity.

Why This Position Matters

Every claim you touch is more than a transaction—it’s a story. Whether it’s helping a senior manage their retirement benefits or a new parent seeking essential support, you bring order and care into someone’s personal journey. This position enables you to make a meaningful contribution to our mission of creating an accessible and equitable support system for all.

Key Responsibilities

Handle Claims with Accuracy

• Review and input claims promptly, ensuring each detail aligns with relevant compliance and policy requirements.

Promote Equitable Decision-Making

• Assess documents for validity and ensure fair evaluation without bias.

Maintain Compassionate Communication

• Reach out to clients for further information or updates using a friendly and clear tone.

Collaborate Cross-Functionally

• Work alongside support teams, case reviewers, and supervisors to streamline claim resolutions.

Ensure Transparent Records

• Keep thorough logs and summaries for every interaction and decision.

Inclusive and Collaborative Culture

Remote, But Deeply Connected

You’ll be part of a supportive remote network that thrives on collaboration. Our team culture emphasizes mutual respect, humor, flexibility, and open-mindedness. Weekly check-ins, idea-sharing sessions, and inclusive rituals help you stay engaged and appreciated—wherever you log in from.

Belonging for All

We proudly embrace all identities, backgrounds, and experiences. You’ll find:

• Zero tolerance for bias or exclusion
• Employee-led cultural resource groups
• Regular DEI-led workshops and check-ins
• Leaders who model inclusive language and action

Tools and Workflow

Reliable Technology Stack

You’ll be provided with secure, easy-to-use platforms for claims management, collaboration, and reporting.

Software Exposure

Familiarity with tools like Salesforce, Jira, Zendesk, or company-specific portals will support your success. Training and onboarding are built into your first weeks, no matter your prior experience level.

Required Background

Skills and Qualities

• Minimum high school diploma or equivalent (additional education preferred)
• 1+ year of experience in claims handling, remote clerical support, or customer care
• Exceptional focus and precision with data
• Excellent written communication and interpersonal abilities
• Comfortable working independently in a digital setting
• A genuine passion for supporting a diverse team and cultivating an inclusive workplace

Career Growth Pathways

Learning and Leadership

We invest in your development with:

• Paid access to external courses and certifications
• Internal advancement options across departments
• Coaching and mentorship to help you lead projects or teams in the future

Meaningful Employee Experiences

Voices That Inspire

Whether you’re restarting your career, balancing work and caregiving, or seeking your first professional opportunity, you’ll be welcomed here. One team member shared: “The trust they placed in me as a remote employee made all the difference. I could be myself and grow without limits.”

Our Commitment to Equity

A Fair Chance for All

We actively recruit and support talent from underrepresented communities. Our hiring, onboarding, and promotion practices prioritize fairness, accessibility, and continuous improvement. We proudly identify as an equal opportunity employer and uphold policies that honor diversity.

Call to Action

Your Journey Begins Now

If you're someone who wants to make a meaningful difference through detail-driven, heart-led work, this remote opportunity is for you. Join a mission-driven company that values your unique perspective and empowers you to thrive.

Apply now to become part of something purposeful. Help us create claims experiences that are just as compassionate and fair as the people we serve.