Remote Benefits Administrator

About the Role

Are you someone who finds satisfaction in supporting others while ensuring operations run smoothly behind the scenes? We are seeking a Remote Benefits Administrator who brings a thoughtful, focused approach to employee support and organizational efficiency. This role is tailored for a professional who thrives in a virtual setting, managing benefits administration with precision and empathy. Your primary focus will be to develop, oversee, and refine a practical and comprehensive benefits system that enhances employee engagement and organizational stability. The annual salary for this role is $65,516, providing a solid foundation with opportunities for growth in responsibility and impact. Your mission involves delivering an efficient, accurate, and people-centered benefits experience for our remote workforce. From coordinating onboarding to handling legal compliance, every task you manage adds to a positive and productive employee journey. As organizations shift to distributed work environments, this position plays a central role in supporting a satisfied, informed, and connected team. You’ll ensure that all benefits operations function smoothly while offering guidance to employees navigating topics such as healthcare plans, time-off policies, retirement programs, and wellness incentives. Your dedication ensures consistency across all aspects of HR support.

Key Responsibilities

• Coordinate health, dental, vision, life insurance, disability coverage, and retirement plan administration across all employee segments.
• Lead benefits onboarding for new hires and provide continuous education to staff about available options
• Manage annual open enrollment planning, communication, and execution
• Resolve complex claims issues by acting as a liaison between employees and vendors
• Ensure timely, accurate updates of all benefits data in the HRIS and payroll systems
• Remain informed on relevant local, state, and federal laws related to employee benefits and incorporate any necessary policy changes
• Maintain privacy and security of benefits-related records in compliance with applicable regulations
• Collaborate closely with People Operations, Finance, and Legal teams to coordinate cross-functional updates
• Track, analyze, and report benefits utilization metrics, helping leadership make informed decisions about plan offerings and improvements
• Recommend policy adjustments to increase clarity, accessibility, or efficiency in the benefits process

Required Skills and Qualifications

• Proven experience in benefits administration with exposure to multi-state or global benefits systems
• Understanding of compliance obligations under ACA, COBRA, ERISA, HIPAA, and related legislation
• Ability to handle multiple time-sensitive projects with care and attention to detail
• Comfort using remote-first technology tools to communicate and execute workflows.
• Familiarity with HRIS tools like BambooHR, Gusto, or similar platforms
• Proficiency in Excel or Google Sheets for tracking, calculating, and presenting data trends
• Strong judgment when dealing with sensitive and confidential topics
• Written and verbal communication skills that make complex topics clear and approachable
• Self-motivated, dependable, and adaptable to changing priorities

Preferred Qualifications

• CEBS (Certified Employee Benefits Specialist), SHRM-CP, or similar HR certification
• Experience working within distributed or asynchronous organizations
• Background working with both U.S.-based and international benefits programs
• Knowledge of employee engagement initiatives, especially those tied to wellness programs
• Prior involvement in technology rollouts or vendor transitions in HR settings

Tools and Technology Used

• HR software such as BambooHR, ADP, or Gusto for centralized data management
• Benefits portals, brokerage platforms, and insurance carrier systems for plan administration
• Zoom, Slack, Notion, and Google Workspace for remote communication and collaboration
• Excel, Google Sheets, and Airtable for analysis and audit tracking
• Task coordination software, such as ClickUp or Monday.com, for organizing responsibilities and schedules

What Success Looks Like

Success in this role means creating a consistent, accurate, and intuitive benefits experience for every employee in the organization. You are seen as a trusted and accessible resource, able to quickly and thoughtfully answer questions and solve problems related to coverage, eligibility, and plan use. Your communication is clear and timely, ensuring that employees understand their options and feel empowered to make the best decisions for their health and financial future. In this position, you’ll enhance efficiency, introduce practical improvements, and provide responsive, human-centered support throughout the entire benefits lifecycle.

Work Environment

This position is designed for remote professionals who are comfortable navigating virtual workspaces and maintaining steady communication across departments. We believe that a positive remote environment is rooted in trust, shared accountability, and open communication. We provide access to digital tools that enable our team members to collaborate, stay informed, and feel connected, even when they are physically distant. You’ll enjoy the freedom to design your workday in a way that maximizes your focus and performance, while also participating in team-building initiatives that nurture belonging and collaboration.

Growth Opportunities

In this role, you’ll find abundant opportunities for advancement and development. As you deepen your knowledge of benefits programs and remote-first HR practices, you’ll have access to internal and external resources that support continued learning. You may choose to specialize in global benefits design, transition into broader HR leadership roles, or lead well-being and policy initiatives at the organizational level. You'll also participate in knowledge-sharing initiatives, mentorship programs, and leadership development workshops designed to help you grow professionally within the HR and People Operations landscape. Whether you’re focused on scaling your impact or expanding your technical knowledge, we are committed to supporting your evolution as a people-first professional.

Benefits of Working With Us

• Annual compensation of $65,516, with eligibility for performance-based bonuses
• Health, dental, and vision coverage with employee and dependent support
• 401(k) plan with employer matching and financial wellness programs
• Paid holidays, sick leave, and a generous PTO structure for work-life balance
• Paid parental and caregiver leave to support major life transitions
• Monthly wellness stipends and annual learning and development budget
• One-time home office stipend plus ongoing internet reimbursement
• Opportunities to participate in employee resource groups, wellness events, and virtual retreats

Why This Role Matters

As the Benefits Administrator, your work directly contributes to employee confidence, satisfaction, and engagement. Your guidance helps individuals better understand their benefits packages, plan for life events, and feel secure in their employment. From supporting a new parent reviewing their parental leave policy to helping an employee find clarity in coverage terms, your expertise provides comfort and assurance during important moments. You contribute to building a culture grounded in compassion, inclusion, and structured support. Every update you introduce and every inquiry you address reinforces our values and shows that employee well-being is more than a priority—it’s a principle.

Call to Action

Are you ready to make a difference through meaningful work in a flexible, forward-thinking environment? Step into a role where your attention to detail and heart for people will thrive. Apply now to become our next Remote Benefits Administrator and help craft a workplace where support and structure work hand in hand.