Remote Apple Developer Support Consultant

Role Overview

Step into a career where your technical know-how meets creative innovation. We are seeking a passionate and knowledgeable Remote Apple Developer Support Consultant who excels at helping developers create transformative digital experiences. If you're excited about empowering creators, navigating cutting-edge Apple frameworks, and being part of a global ecosystem of innovation, this is your opportunity to make an impact. With an annual salary of $136,000, this fully remote role allows you to contribute from anywhere while supporting developers worldwide.

Key Responsibilities

As a core member of the Apple Developer Support team, you'll play a pivotal role in ensuring developers succeed in building and launching high-performance applications. Your day-to-day work will focus on problem-solving, mentoring, and driving excellence across a range of Apple development tools.

Technical Guidance & Support

• Deliver accurate and comprehensive technical support for Apple platforms, including iOS, macOS, watchOS, and tvOS
• Guide developers through resolving issues related to Xcode, SwiftUI, UIKit, CoreData, and other native APIs
• Assist with debugging App Store submission challenges, sandbox environments, and provisioning profiles

Developer Empowerment

• Help developers interpret Apple documentation and sample code effectively
• Share best practices and offer architectural suggestions to elevate app quality
• Work with junior developers to grow their proficiency and confidence

Systematic Issue Resolution

• Analyze crash logs, error reports, and build failures to identify root causes
• Reproduce reported issues and deliver clear, reproducible solutions
• Collaborate with internal technical teams to escalate complex or platform-level bugs

Contribution to Knowledge Base

• Document detailed solutions and add to the developer support content library
• Contribute to knowledge-sharing initiatives like webinars, tech articles, or Q&A sessions

Work Environment & Culture

This role is fully remote and highly collaborative. You’ll be part of a diverse, inclusive, and progressive group that champions originality and ongoing growth. Expect an environment where your voice matters and your ideas can drive change.

Our Commitment to You

• A transparent culture built on trust, respect, and shared success
• A flexible schedule that accommodates your productivity rhythms
• Opportunities to learn directly from top engineering talent around the world

Tools and Technology You'll Use

You'll be immersed in a dynamic toolset designed to keep your technical edge sharp and your workflow efficient:

• Xcode and Apple Developer Tools for in-depth technical assistance
• Swift and Objective-C to offer code-level guidance
• Git, JIRA, and Slack for workflow management and team collaboration
• Bug tracking systems and internal diagnostic tools for resolving edge cases and critical issues

Qualifications and Skills

You don’t just troubleshoot—you empower. You have a unique blend of technical expertise, empathy, and communication skills that makes developers feel supported and understood.

Must-Haves

• Minimum of 3 years of hands-on development experience with Apple platforms
• Strong command of Swift, Objective-C, and Apple development frameworks
• Proficiency in debugging tools, stack traces, and interpreting crash logs
• Ability to simplify technical information for various experience levels
• Excellent written and verbal communication skills
• Experience working in distributed or remote-first teams

Preferred

• Familiarity with ARKit, CoreML, or other emerging Apple technologies
• Previous experience supporting developer communities or mentoring junior engineers
• Knowledge of app performance optimization, memory management, and networking APIs

Growth Opportunities

This isn’t just a job—it’s a launching pad for your future in developer advocacy, engineering management, or platform strategy. You’ll gain visibility into the full app development lifecycle, from coding to App Store deployment, making you a valuable thought leader in the developer ecosystem.

• Advance into senior advisory roles or team leadership
• Contribute to shaping Apple developer support practices
• Lead internal initiatives or join developer conferences as a speaker

Benefits and Perks

We believe your best work happens when you’re supported, celebrated, and empowered. Here’s what you can expect:

• Annual Salary: $136,000, with performance incentives
• 100% Remote Work: Freedom to work from wherever you are
• Flexible Hours: Design your day for optimal productivity
• Wellness Allowance: Monthly reimbursement for fitness or mindfulness tools
• Learning Budget: Invest in certifications, books, or online courses
• Tech Stipend: Get the gear you need to do your best work
• Generous Leave: Paid vacation, sick days, and volunteer hours
• Diverse Team Culture: Work with professionals from varied backgrounds and perspectives

What Success Looks Like

You’ll know you’re thriving in this role when you:

• Help developers reduce their time-to-market by solving critical issues swiftly
• Receive positive feedback on clarity, responsiveness, and technical insights
• Improve internal processes through creative problem-solving
• Expand your technical toolkit while supporting global innovation

Your Mission

The world of app development is evolving rapidly, and your mission is to support, inspire, and empower those driving that innovation. As an Apple Developer Support Consultant, you’ll bridge the gap between challenge and solution—between ambition and achievement.

Apply Today

Are you ready to help developers deliver apps that change the world? Ready to grow your career while working on high-impact solutions?

Your next big opportunity awaits—apply now!