Remote Community Manager for Disney Social

Introduction: Become the Voice Behind the Magic

Are you passionate about building digital relationships, engaging global audiences, and sparking meaningful conversations? Now's your chance to shape the community experience behind one of the world's most beloved brands. As a Remote Community Manager for Disney Social, you’ll take the lead in shaping, nurturing, and maintaining a vibrant, inclusive, and inspired digital community. Whether you're orchestrating online campaigns or moderating fan discussions, your presence will reflect the heart of our storytelling tradition. This is more than just a remote social media job—it's your opportunity to make magic from anywhere.

About the Role: Craft Conversations That Count

This role requires a master communicator who excels in fast-paced, highly interactive environments. You will be responsible for managing Disney's online community presence across multiple platforms, including Instagram, X, Facebook, and TikTok. From launching campaigns and hosting virtual fan events to responding to daily audience interactions with warmth and authenticity, your influence will be felt across continents. This is a full-time remote position with a competitive annual salary of $61,900.

Key Responsibilities

Digital Community Engagement

• Develop and implement dynamic content strategies that encourage active participation and build emotional connections.
• Moderate conversations, answer questions, and resolve concerns promptly and professionally.

Cross-Functional Collaboration

• Collaborate closely with social media teams, creative leads, and brand partners to ensure community tone aligns with brand values.

Campaigns and Events

• Organize digital events such as AMAs, livestream Q&As, contests, and watch parties.

Data and Insights

• Create community reports and performance insights using tools like Sprout Social, Hootsuite, or native platform analytics.
• Track sentiment trends, flag potential PR risks, and elevate community feedback to internal teams.

Community Celebration

• Celebrate our global fan base by amplifying user-generated content and spotlighting meaningful stories.

Work Environment: Flexibility Meets Purpose

As a Disney Social team member working remotely, you’ll be immersed in a culture of collaboration, creativity, and mission-driven storytelling. Whether you're working from your favorite café or a cozy home office, you’ll be supported with the tools and virtual team connections necessary to succeed. We believe in autonomy paired with alignment, and you’ll always feel the presence of a team that shares your passion and commitment to community growth.

Tools & Technology: Your Digital Toolkit

Community Management Platforms

• Sprinklr
• Khoros
• Meta Business Suite

Team Collaboration Tools

• Slack
• Zoom
• Trello
• Google Workspace

Analytics and Reporting Tools

• Google Analytics
• Sprout Social
• Platform-native dashboards

Creative Software

• Canva
• Adobe Express
• Equivalent lightweight design tools

Qualifications: What Sets You Apart

Experience and Skills

• 3+ years of hands-on experience managing online communities or digital engagement platforms
• Strong understanding of audience development, content trends, and platform algorithms
• Exceptional written communication skills with a warm, concise, and professional tone

Cultural Fit

• Deep familiarity with internet culture, fandoms, and storytelling dynamics
• Proactive problem-solver with proven emotional intelligence in community responses
• Able to juggle multiple projects and pivot quickly without losing focus or tone
• Passionate about media, entertainment, pop culture, and of course—Disney magic

Perks & Benefits: Why You’ll Love Working With Us

What We Offer

• 💼 Flexible Remote Work: Choose your ideal workspace while collaborating seamlessly to a global team
• 💡 Creative Freedom: Voice ideas that shape audience interaction and brand storytelling
• 🌍 Diversity & Inclusion: Thrive in an environment that celebrates unique perspectives
• 📈 Career Growth: Access ongoing learning programs, leadership workshops, and mentorship
• 🎁 Exclusive Perks: Enjoy early screenings, digital Disney swag, and first-look content previews

Growth Opportunities: Build the Future With Us

Your role as a Remote Community Manager is not a stopping point—it’s a springboard. As you grow with us, you’ll have opportunities to expand into strategic social planning, global campaign coordination, and cross-brand community innovation. We encourage creative risk-takers and community-builders to reach new heights and leave their mark on our legacy of storytelling.

Call to Action: Your Next Big Opportunity Awaits

If you’re ready to turn passion into purpose and foster digital experiences that matter, we want to hear from you. Make an impact. Spark conversations. Build something extraordinary. Take charge of your future as a Remote Community Manager with Disney Social.

Your next chapter starts now.

Apply today and be part of the magic that connects the world!