Remote Patient Care Coordinator RN

Role Overview

Embark on a purpose-driven journey as a Remote Patient Care Coordinator RN, where clinical excellence meets technological advancement. In this fully remote position, you will act as a central liaison between patients, healthcare teams, and modern care platforms, ensuring that every individual receives timely, informed, and compassionate support throughout their care journey. This is your opportunity to bring together the best of digital health coordination, nursing precision, and real-time communication technologies while enjoying the flexibility and autonomy of working from anywhere. Annual Salary: $89,949

Key Responsibilities

Coordinating Virtual Care Services

• Monitor patient health through electronic health records (EHR) and remote monitoring systems.
• Schedule, facilitate, and follow up on virtual consultations using secure telehealth software.
• Track and report key indicators related to patient outcomes, compliance, and care continuity.

Patient Advocacy and Communication

• Serve as the patient’s first point of contact for questions regarding treatment plans.
• Offer emotional support and education tailored to individual health literacy levels.
• Coordinate referrals and communicate with specialists, therapists, or ancillary service providers.

Clinical Oversight

• Triage patient-reported symptoms and escalate cases using AI-enabled clinical decision tools.
• Interpret lab results, imaging, and progress notes to support remote physician assessments.
• Maintain updated clinical documentation and ensure all care activities align with compliance protocols.

Workflow Integration

• Collaborate with interdisciplinary teams through digital care coordination platforms.
• Customize patient workflows by integrating cloud-based scheduling, billing, and follow-up tools.
• Help optimize cross-functional virtual care pipelines by applying lean process models.

Work Environment

This role is entirely remote and designed to support flexible scheduling across time zones. You’ll be embedded in a fast-paced digital care delivery ecosystem, collaborating with care teams via encrypted chat systems, video conferencing platforms, and AI-enhanced data dashboards. Our workflow prioritizes asynchronous updates to minimize meeting fatigue while maximizing patient responsiveness.

Tools and Technology Stack

• Telehealth Platforms: HIPAA-compliant video consultation software (e.g., Doxy.me, Zoom for Healthcare)
• EMR Systems: Cloud-based EHR platforms like Athenahealth, Epic, or Cerner
• Communication Channels: Encrypted messaging apps (e.g., TigerConnect, Microsoft Teams)
• Remote Monitoring: Integration with wearable health tech (e.g., Fitbit, Omron, Apple HealthKit)
• Decision Support Tools: Predictive analytics dashboards and symptom triaging algorithms
• Task Management: Care coordination tools such as Asana Health or Trello Medical Workspaces

Required Qualifications

Licensure and Education

• Active RN license in at least one U.S. state with compact licensure eligibility.
• A four-year nursing degree is strongly recommended; however, candidates with a two-year nursing qualification and a substantial clinical background, along with relevant experience, will also be considered.

Technical Proficiency

• Prior experience using EHR systems and virtual care software.
• Familiarity with secure online communication and collaboration tools.
• Comfort with data visualization platforms for patient outcomes reporting.

Clinical Expertise

• Minimum of three years in direct patient care, with a focus on chronic disease management, transitional care, or ambulatory nursing.
• Deep understanding of patient-centered care plans and evidence-based clinical pathways.

Communication Skills

• Ability to provide empathetic support in high-pressure situations.
• Proficient in clear written documentation and virtual communication.

Ideal Candidate Traits

• Adaptable and comfortable with evolving digital workflows.
• Driven by outcomes, data insights, and process improvements.
• Collaborative by nature and able to work across teams without direct supervision.
• Passionate about enhancing patient access and digital health equity.

Growth Opportunities

Our care coordination team is built for growth. You’ll have access to continuing education in telehealth standards, digital care certifications, and cross-training across various departments, including digital case management and virtual clinical education. As the role scales, leadership pathways emerge in areas like Virtual Care Strategy, Remote Nursing Operations, and AI-supported Patient Navigation.

Performance Metrics

Success in this role will be measured using:

• Patient Satisfaction Scores from post-encounter surveys
• Care Completion Rates across assigned cohorts
• Documentation Accuracy and Timeliness per compliance protocols
• Resolution Timeframes for Escalated Patient Issues
• Engagement Metrics within Digital Care Ecosystems

A Day in the Life

You begin your morning by reviewing overnight alerts from biometric devices feeding into the centralized patient dashboard. After reviewing three flagged cases, you initiate follow-ups using asynchronous messaging, record your observations, and notify the physician where necessary. Next, you lead a virtual case huddle via secure video call, collaborating with behavioral health and pharmacy specialists. By mid-morning, you’re triaging incoming appointment requests while reviewing patient adherence metrics. In the afternoon, you conduct a remote onboarding session with a newly diagnosed diabetic patient, walking them through glucose monitoring apps and lifestyle tracking tools. Before logging off, you review updated workflows proposed by the analytics team and provide clinical input to help refine predictive care pathways.

Why Join Us?

This isn’t just another remote RN position. This is a pivotal role in shaping the next generation of healthcare, one where compassion meets innovation. Here, your nursing skills are amplified by intuitive technology and a team culture that supports learning, growth, and autonomy. Join us in transforming care from reactive to proactive, from isolated to integrated, and from traditional to tech-forward.

Tech-Inspired Call to Action

Are you ready to elevate your clinical impact through cutting-edge technology and meaningful patient connections? Become a vital force in reshaping healthcare delivery—from wherever you are. Apply today and help redefine what patient-centered nursing looks like in a virtual world.