Remote Telephonic Case Manager RN

Lead Remote Healthcare Coordination with Precision and Empathy

Step into a transformative healthcare role that blends clinical expertise with cutting-edge technology. As a Remote Telephonic Case Manager RN, you’ll lead patient support from the comfort of your home, leveraging cloud-based communication systems and EHR-integrated case management tools to deliver coordinated, compassionate care. With an emphasis on proactive outreach and tech-enhanced monitoring, this position is ideal for a registered nurse ready to combine critical thinking with virtual collaboration. Annual compensation starts at $75,891, and your impact will reach far beyond the screen, supporting better outcomes, minimizing readmissions, and guiding patients toward healthier futures.

Position Overview

This telephonic case management position requires an RN who excels in remote healthcare operations and understands the importance of structured follow-up, digital communication, and EMR-driven insights. You’ll serve as the central coordinator for patient care plans, identifying risk factors, monitoring progress, and connecting stakeholders using HIPAA-compliant platforms. Whether you're troubleshooting barriers to treatment or advocating for optimal discharge planning, your voice will be the steady thread weaving through every case.

Key Responsibilities

Clinical Coordination and Communication

• Conduct clinical assessments via phone, evaluating psychosocial needs and identifying potential care gaps.
• Collaborate with internal systems and external care teams through secure virtual platforms.
• Guide patients through medication adherence, home health integration, and preventive services.

Monitoring and Documentation

• Monitor patient compliance with evidence-based protocols using digital health dashboards.
• Document real-time updates and health status using synchronized EHR portals
• Participate in care review meetings over video conferencing tools and provide virtual input on case resolutions.

Technology and Innovation in Practice

Advanced Tools and Platforms

• Integrated Electronic Health Record (EHR) interfaces for seamless patient tracking.
• Remote triage systems that provide predictive analytics and escalation alerts
• Innovative scheduling platforms for patient follow-ups and physician coordination
• HIPAA-compliant VoIP and CRM platforms for structured communications

Continuous Improvement

You’ll also be part of continuous innovation cycles, where feedback fuels updates to proprietary dashboards and patient engagement systems.

Working Environment

This is a 100% work-from-home role offering unmatched flexibility, ergonomic autonomy, and digital collaboration. You’ll join a distributed team of skilled nurses and health analysts across time zones, unified through encrypted video conferencing, digital whiteboards, and centralized chat channels.

Team Impact and Measurable Success

Real-time care plans and synchronous documentation reduce manual workloads, giving you more time to focus on what truly matters—patient outcomes. Our data indicate that nurses in this role achieve an average compliance rate of 92% on follow-up tasks, contributing to a 23% reduction in 30-day hospital readmissions.

What You Bring

Required Qualifications

• Active, unrestricted RN license in your practicing state (multi-state license a plus)
• At least three years of hands-on nursing experience within hospital-based or critical care environments, care, utilization review, or chronic condition management
• Experience with remote case management systems and EHR tools like Epic, Cerner, or Meditech
• Strong interpersonal skills for engaging patients virtually and coordinating across interdisciplinary teams
• Highly analytical mindset and adaptive communication style

Technical and Operational Skills

• Ability to navigate video conferencing, secure communication channels, and digital health workflows
• Comfort managing large patient panels with technology-assisted prioritization.

Preferred Qualifications

• Case Management Certification (CCM) or equivalent
• Experience in population health, discharge planning, or telehealth nursing
• Familiarity with remote monitoring tools, wearable health tech, or predictive care modeling
• Fluency in Spanish or additional languages

Performance-Driven Outcomes

This role is central to data-driven decision-making in modern care delivery. Case managers in this department report serving an average of 38 patients weekly, achieving 87% patient satisfaction ratings, and a 26% improvement in preventive care adherence within six months of outreach. With automated reporting features and benchmark dashboards, your performance will be regularly visualized, celebrated, and optimized.

Growth and Advancement

Career Pathways and Development

Our remote care ecosystem isn’t static. From internal cross-training to leadership development tracks, your growth is continuous. You’ll be invited to monthly knowledge-sharing sessions, quarterly innovation labs, and certification reimbursements to ensure you remain at the forefront of tech-enabled nursing.

Role Evolution and Support

With structured feedback loops and mentoring programs, you’ll have clear visibility into how your role evolves within our care coordination strategy. Nurses have progressed from this role into population health analysts, virtual care leads, and care optimization consultants.

Why You’ll Love This Role

• Competitive annual salary of $75,891 with regular performance bonuses
• Fully remote setup with a tech stipend and provided equipment
• Access to top-tier platforms, including integrated patient monitoring, secure digital workspaces, and real-time reporting tools
• Professional development credits and certification support
• A collaborative culture driven by transparency, outcomes, and innovation

Take the Next Step in Virtual Care

If you’re an experienced RN looking to lead from the digital frontline, this is your chance. With advanced remote health tools, strong clinical protocols, and a people-first culture, you’ll make a lasting difference—one call, one patient, one insight at a time.

Apply today and transform healthcare delivery from anywhere.