Remote CRM Data Entry Clerk

About the Opportunity

Are you someone who thrives in fast-paced digital environments, takes pride in precision, and has a knack for mastering modern customer platforms? This is your chance to contribute to a forward-thinking company as a Remote CRM Data Entry Clerk. With a competitive annual salary of $43,254, this role offers more than just data input—it's your gateway to joining a tech-savvy, data-empowered ecosystem where your efforts directly influence customer relationships and operational intelligence. In this position, you'll serve as a vital link between raw customer information and strategic business action. From onboarding to retention, your updates fuel the company’s pipeline, helping marketing, sales, and support teams work smarter and faster. We value the attention to detail and system fluency you bring and aim to provide you with a platform that enables impact, flexibility, and continuous growth.

Core Responsibilities

Customer Data Management

• Input, update, and maintain client data within the CRM system
• Validate lead information, flag inconsistencies, and merge duplicates for clean segmentation
• Utilize automation scripts and tagging systems to streamline data entry
• Ensure compliance with CRM structure and naming conventions across records
• Support CRM campaigns with data preparation and segmentation tasks

Operational Accuracy

• Monitor daily data pipelines to ensure system integrity
• Work closely with various internal departments to correct data inconsistencies and apply updates in real time
• Maintain audit trails and version control practices to accurately track record changes
• Regularly review data for anomalies and escalate where needed
• Perform routine CRM hygiene practices and backup procedures

Insight and Reporting Support

• Assist in organizing customer engagement metrics from the dashboards
• Update lifecycle stages and assign leads based on behavioral data
• Use real-time alerts to route prospects and support data-driven decisions
• Generate weekly reports on CRM activity and performance indicators
• Flag high-potential leads and inactive accounts for targeted outreach

Remote Work Culture & Tools

Collaborative Environment

Our remote-first environment is designed to enable asynchronous collaboration and promote individual ownership. Daily communication takes place through Slack, with video meetings scheduled as needed. You'll collaborate with marketers, analysts, and developers to ensure data fluidity. Leadership is transparent, giving you visibility into strategic projects and the freedom to make decisions that impact operations. Whether you're working from home or a co-working space, you'll find our tech infrastructure and processes fully supportive of flexibility.

Data Security and Compliance

We prioritize data integrity and customer confidentiality at every level of our organization. Multi-layered authentication protocols, encrypted data transmission, and strict access controls ensure that the information you manage remains secure at all times. Our CRM is regularly audited for compliance with global data regulations, including GDPR and CCPA. You’ll be expected to follow security guidelines when handling sensitive information and will receive ongoing training to stay up-to-date with privacy standards.

Tech Stack and Platforms

CRM & Automation Solutions

• Salesforce: Utilize dynamic dashboards, custom objects, and automation flows
• HubSpot: Manage contact properties, list segmentation, and behavioral triggers
• Airtable: Use relational views to interlink client information across departments

Integration & Reporting Tools

• Zapier: Automate tasks between CRM and external platforms like Google Forms, Gmail, and Slack
• Google Data Studio: Build visualizations of customer activity for stakeholder reviews
• Microsoft Excel: Leverage advanced formulas, pivot tables, and conditional formatting for offline data manipulation
• Looker Studio: Connect CRM datasets to interactive analytics dashboards

Required Skills and Experience

Essential Qualifications

• Proven experience in CRM data entry, customer support, or a related administrative support role
• Strong understanding of customer lifecycle stages and CRM data structure
• Comfortable using project management platforms such as ClickUp or Trello
• Typing speed of 55+ WPM with a minimum 98% accuracy rate
• Capable of interpreting structured technical guidelines and established workflows

Desired Competencies

• Familiarity with lead scoring, contact enrichment tools, and CRM workflows
• Ability to spot trends in customer data and propose system enhancements
• Experience with RESTful APIs or CRM integrations is a plus
• Demonstrated self-discipline and motivation in a remote work setting

Performance Expectations

Milestones of Success

• Complete assigned data tasks within 24-hour turnarounds, maintaining quality standards.
• Maintain an internal error rate below 0.5% over rolling 90-day periods
• Reduce lead duplication in assigned regions by 20% or more through proactive record audits
• Document process improvements that increase CRM efficiency by measurable margins
• Receive peer recognition or leadership acknowledgment for reliable performance and system expertise

Career Growth & Advancement

Professional Development

We’re deeply committed to helping team members grow alongside the business. This position frequently opens doors to other remote positions, such as CRM Analyst, Customer Success Coordinator, or Data Operations Manager. You'll have access to sponsored certifications, mentorship programs, and an annual education stipend. Whether you’re aiming to master HubSpot workflows or transition into data analytics, we’ll help you shape that journey.

Compensation and Benefits

What We Offer

• Annual salary of $43,254, paid bi-weekly via direct deposit
• Remote-first culture with flexible work hours and asynchronous communication
• Technology stipend to upgrade your home office setup
• Healthcare reimbursement plan and monthly wellness benefits
• Professional development credits and access to digital learning platforms
• Paid time off, including national holidays and floating wellness days
• Bonuses tied to accuracy, turnaround times, and workflow improvements

Begin Your Journey in Remote CRM Excellence

Precision matters. Data fuels decisions. And in this role, you are the source of clarity. If you thrive on structure, tech platforms excite you, and you love seeing clean, actionable customer information flow through a system you’ve maintained, this job is for you. We welcome professionals who think critically, act independently, and see the bigger picture behind every small detail. Apply now to join our remote community where your work isn't just logged—it’s celebrated and impactful.