Remote Dental Claims Processor
Description
Remote Dental Claims Processor
A Purposeful Career in a Caring, Inclusive Environment
Imagine being part of a remote-first company where your expertise helps people access the dental care they need, where your precision and empathy make a meaningful difference every day. As a Remote Dental Claims Processor, you won’t just be managing data; you'll be supporting patients, enabling healthier smiles, and working within a team that values every voice. With an annual salary of $87,861, this role is more than a job—it’s a calling in a digital workspace built on respect, understanding, and purpose.
Who We Are: An Inclusive Workplace That Feels Like Home
From the very beginning, our mission has been to cultivate a culture that champions fairness, embraces diversity, and recognizes the unique strengths each team member brings. We believe the best solutions arise from a diverse team, and we proudly foster an environment where collaboration thrives, communication flows, and everyone feels heard. Our company supports employees across backgrounds, genders, cultures, and identities, and has repeatedly stood by team members during moments of personal and professional growth. We believe in championing equity and nurturing a sense of belonging—values that drive both our mission and our success.
Key Responsibilities of a Dental Claims Processor
Claims Management and Processing
- Review and process dental claims submissions with thorough attention to policy guidelines.
- Validate procedure codes, verify patient eligibility, and confirm prior authorizations.
- Ensure compliance with HIPAA and all data privacy regulations.
Communication and Coordination
- Communicate with providers and insured members to resolve discrepancies in claims.
- Coordinate with customer service and technical teams to address claims inquiries.
- Document all processing decisions clearly and accurately in internal systems.
Oversight and Accuracy
- Monitor claim trends and flag unusual activity for investigation.
- Support quality assurance by assisting in periodic audits.
Work Environment and Remote Culture
A Flexible and Empowering Remote Setup
This position allows you to operate from any secure and distraction-free location while staying actively engaged with a supportive and compassionate team. Through virtual meetups, collaborative tools, and regular check-ins, we ensure you stay informed, valued, and connected.
Culture of Belonging and Empathy
We prioritize transparency, emotional safety, and continuous learning. You’ll flourish in an inclusive atmosphere that encourages both independence and teamwork. Whether you're dialing in from your home office or a quiet shared space, you'll feel part of something bigger. Inclusive practices ensure every team member has a voice and a role in shaping our future.
Technology, Tools, and Innovation
Platforms and Security
- A cloud-based claims processing platform with AI-assisted validation features.
- Secure virtual private network (VPN) for data protection.
Communication and Collaboration
- Collaboration tools like Slack, Zoom, and project dashboards.
- Ongoing access to digital training and support resources.
Accessibility and Learning
- Assistive technologies to accommodate neurodiversity and accessibility needs.
- Interactive onboarding and continuous learning programs.
Qualifications and Ideal Candidate Traits
Professional Experience and Technical Skills
- At least 2 years of experience in dental or healthcare claims processing.
- Familiarity with CDT coding, dental insurance policies, and third-party administrator protocols.
- Strong interpersonal communication and problem-solving abilities.
Personal Attributes and Values
- Respectful and culturally aware, with a collaborative mindset.
- Committed to fairness and integrity in all claim decisions.
- Curious, open-minded, and willing to grow professionally.
- Passionate about inclusive workplaces and equal access to healthcare.
Stories That Reflect Our Inclusive Culture
One of our dental claims specialists, Priya, joined us after relocating to a new city and struggling to find a workplace that recognized her potential. From day one, our team made space for her voice. Not only did she bring new ideas that helped us streamline our claims process, but she also led a remote wellness initiative that now runs company-wide. Her experience mirrors many others who have discovered not just a job, but a sense of purpose and community with us.
We believe in empowering people to grow, both personally and professionally, and in celebrating every success story along the way.
Growth Opportunities and Career Pathways
Development and Advancement
Joining our team means embarking on a professional journey rich in learning, internal mobility, and leadership potential. We frequently elevate internal talent into new roles and provide development tracks in:
- Advanced claims auditing.
- Training and mentoring new processors.
- Leadership roles in claims operations.
- Cross-functional roles in dental analytics and benefit design.
Ongoing Learning and Support
You’ll also have access to paid learning resources, inclusive mentorship programs, and skill-building workshops designed to help you reach your goals.
Equal Opportunity Commitment
We celebrate individuality and embrace diversity as essential to our success. All hiring and advancement decisions are guided by fairness, individual capabilities, and role-specific needs, free from discrimination related to identity, background, or ability.
Our hiring and workplace practices are designed to be inclusive, equitable, and supportive of every team member’s right to be their authentic self. Your voice, background, and experiences are welcome and respected here.
Call to Action: Be Part of a Team That Values You
If you're ready to use your skills in a meaningful way, connect with a diverse and inspiring team, and process dental claims with integrity, we want to meet you. Please apply now to become a Remote Dental Claims Processor and start your journey with us today.
This opportunity offers a competitive annual salary of $87,861, along with the flexibility to work from anywhere.