Remote Auto Claims Adjuster

Description

Remote Auto Claims Adjuster

Join a Fast-Paced Team Redefining Auto Claims from Anywhere

Imagine being part of a mission-driven team where your ability to investigate, empathize, and resolve makes a meaningful difference every day—and you do it all from the comfort of your home. As a Remote Auto Claims Adjuster, you'll blend technology, compassion, and sharp analytical skills to evaluate and settle auto-related insurance claims efficiently and fairly. If you’re detail-obsessed and thrive in dynamic environments, this might be the role you've been cruising toward.

Our Evolution: Tech Meets Empathy

We've journeyed from a modest insurance startup to an innovation-focused force in the auto claims space. Fueled by intelligent automation and data-driven processes, we've transformed how customers experience claims resolution. But we're not just software and metrics. At our core, we believe empathy is the key to service, and we champion adjusters who balance both heart and logic. You won't just be part of our growth—you'll help drive it.

What You'll Do

Evaluate and Investigate with Precision

  • Review and assess auto insurance claims, including liability, property damage, and comprehensive coverage cases.
  • Use AI-supported claim platforms to gather evidence, interview claimants, and analyze supporting documents like police reports and photos.
  • Determine coverage eligibility and responsibility based on policy and jurisdiction.

Resolve with Confidence and Clarity

  • Communicate complex decisions clearly to policyholders, repair facilities, and third parties.
  • Negotiate settlements within authority limits using your judgment, fairness, and state regulations as a compass.
  • Make prompt and accurate claim payments, tracking milestones with internal claim management tools.

Deliver Superior Remote Service

  • Maintain regular and transparent communication via cloud-based tools, video calls, and mobile apps.
  • Use virtual inspection software to conduct assessments and collaborate with appraisers.
  • Monitor and respond to real-time customer queries to ensure swift and empathetic resolutions.

Your Remote-First Work Environment

This isn’t a role where you're boxed in. You’ll operate in a digital workplace built for seamless collaboration and flexibility. Whether you're nestled in a cozy home office or working on the go, you’ll stay connected through our integrated platforms:

  • 📂 Digital Dashboards: Track, manage, and prioritize your caseload with ease.
  • 📝 Virtual File Cabinets: Access claim documents, policy references, and case notes in real time.
  • 🤝 Collaboration Tools: Teams connect through Slack, Zoom, and our internal knowledge base to stay in sync.
  • Flexible Schedules: Autonomy to organize your workflow and meet targets without micromanagement.

Tools and Technology You’ll Use

We're redefining what claims processing looks like with cutting-edge software and user-friendly platforms:

  • Cloud-based claims management systems for real-time updates
  • AI-driven document parsing and image recognition tools
  • Mobile apps for virtual inspection and on-the-go access
  • Intelligent dashboards with predictive analytics for caseload insights

What Makes You a Fit

Skills and Experience

  • 2+ years of experience in auto claims adjusting or property & casualty claims
  • Working knowledge of multi-state claims laws and vehicle repair protocols
  • Comfort with remote work tech, including CRM systems, cloud-based apps, and digital signatures

Qualities We Admire

  • A curious mind that questions assumptions and seeks better ways to work
  • Empathy balanced with strong decision-making and time management
  • Adaptable to change and thrives in a tech-enabled, customer-centric setting

Education and Certifications

  • Bachelor's degree preferred, or equivalent work experience
  • Adjuster license(s) as required by the state

Why You'll Love Working Here

We go beyond basic perks to provide a remote work experience that keeps you fulfilled, connected, and supported:

  • 🌟 Annual Salary: $65,685
  • 🏡 Work-from-anywhere flexibility with home office stipend
  • 🏥 Medical, dental, vision, and wellness reimbursement
  • 🎓 Career learning credits, mentorship, and internal growth programs
  • ✨ Recognition and rewards for top performers
  • 🎁 Inclusive and fun remote culture with virtual team events

Room to Grow and Drive Change

Your input won't just be heard—it'll be implemented. We regularly pilot new workflows, reimagine the claim cycle, and empower adjusters to lead change from within. Whether you want to specialize in fraud detection, tech integration, or customer experience, you’ll have the tools and encouragement to carve your path.

Ready to Reinvent Auto Claims with Us?

We’re looking for problem-solvers, communicators, and self-starters who are as passionate about helping people as they are about innovation. If this opportunity excites you, take the next step and take the wheel of your next career move.

Let’s adjust the future of auto claims—together.