Remote Claims Adjuster

Shape the Future of Claims—From Anywhere

Are you a detail-oriented professional who thrives on resolving complex issues and providing client-focused solutions? Join us as a Remote Claims Adjuster and take the lead in transforming how we manage claims nationwide. This pivotal role enables you to work from the comfort of your own home while directly contributing to customer satisfaction and operational efficiency. You'll gain access to industry-leading resources, expert mentorship, and growth pathways that align with your aspirations. With a strong culture of support and performance, this is your opportunity to elevate your expertise in a meaningful, remote-first environment. Annual salary: $64,609 (USD).

Key Responsibilities

Investigate and Resolve Claims

• Conduct prompt, thorough investigations on a wide variety of property, casualty, or general liability claims.
• Interview claimants and witnesses remotely, gathering essential information and documentation
• Analyze policy language and apply appropriate coverage, reserving, and settlement strategies.

Manage the Full Claims Lifecycle

• Document claim activities using internal claims management software
• Coordinate with legal teams, appraisers, or vendors as needed to support fair resolutions
• Maintain consistent communication with stakeholders, ensuring transparency and timely updates

Deliver Exceptional Service

• Provide empathetic guidance to claimants, helping them navigate next steps
• Uphold service-level agreements and compliance regulations to mitigate risk
• Champion quality assurance in every file review, adhering to high standards

Work Environment & Collaboration

Remote-First Flexibility

Work from home without sacrificing collaboration. We’ve built a digital infrastructure that empowers adjusters to connect easily across departments while maintaining autonomy in daily tasks. Our team leverages virtual collaboration tools and secure file-sharing systems to drive productivity in a remote environment.

Culture of Accountability and Support

You’ll be part of a mission-driven claims department that values trust, transparency, and responsiveness. Regular virtual training, claims roundtables, and access to experienced managers create a foundation that enables every team member to grow.

Tools and Technology

Advanced Digital Ecosystem

• Claims management platforms with AI-driven insights
• Remote video conferencing for virtual inspections
• Integrated document management systems
• Secure mobile applications for real-time updates. These tools streamline case resolution while enhancing adjuster performance and claimant satisfaction.

Required Qualifications

Skills and Experience

• Minimum 3 years of experience in claims adjusting (property, auto, casualty, or commercial)
• Strong knowledge of insurance policy language and claims best practices
• Proven track record in remote communication and file handling

Education and Licensing

• Bachelor’s degree preferred or equivalent industry experience
• Active adjuster’s license in at least one U.S. state; multi-state licensing a plus
• Continuing education compliance as required by applicable jurisdictions

Preferred Attributes

What Sets You Apart

• High emotional intelligence and conflict-resolution skills
• Excellent analytical and time management abilities
• Adaptability to new technology platforms and remote workflows
• A commitment to ongoing learning and development

Why This Role Matters

This position serves as a cornerstone for strengthening client trust and ensuring operational integrity by maintaining client relationships and safeguarding the company’s financial stability. Your decisions impact not just individual claimants but also the company’s ability to respond quickly and fairly across large-scale events or isolated incidents. By working remotely, you contribute to our broader mission of creating accessible, responsive claims services that meet the evolving expectations of today’s policyholders.

Growth Opportunities

Our professional development track for claims adjusters includes specialized training in advanced claims analytics, virtual negotiation strategy, and leadership development. High performers are regularly promoted to senior roles, including claims supervisor, litigation specialist, or quality control lead. You will be supported by a team that recognizes potential and invests in your career journey.

Apply Today—Bring Clarity When It’s Needed Most

If you’re ready to make an impact from wherever you are, this remote claims adjuster role is your next big opportunity. Let your analytical precision and compassionate communication drive outcomes that matter. Submit your application today to embrace a career path that empowers you to lead, resolve, and grow every day.