Remote Credit Union Mortgage Loan Processor

Join a Mission That Matters

Imagine being part of a forward-thinking credit union that blends tradition with technology, offering members personalized mortgage experiences, without ever needing to step foot in an office. As a Remote Mortgage Loan Processor, you’ll step into a key role where financial accuracy, efficiency, and service excellence converge with remote freedom and creative innovation. Here, your knack for detail, communication flair, and love for problem-solving won’t just support our mission—they’ll help shape the future of home lending.

Role Overview

We’re searching for a detail-oriented, people-savvy Mortgage Loan Processor who can manage multiple files with grace and grit. From pre-approval to final documentation, you’ll serve as the central liaison for homebuyers, property professionals, and mortgage evaluators. You won’t just push paper—you’ll streamline homeownership journeys for members nationwide with empathy, insight, and digital savvy.

Key Responsibilities

Loan Processing Duties

• Initiate and process residential mortgage loans, including conventional, FHA, VA, and USDA products.
• Review, evaluate, and submit applications while ensuring accuracy and compliance with federal and credit union-specific regulations.

Communication and Coordination

• Communicate daily with borrowers, realtors, and title companies to collect and verify required documents.
• Coordinate with underwriters and closing teams, assisting in problem resolution and maintaining timely file progression.

System Management

• Maintain system updates, logs, and audit-ready documentation using mortgage loan origination platforms.
• Balance speed with precision, managing 25+ files simultaneously while delivering personal attention to each member.

Technology and Tools

You’ll work in a fast-paced digital environment where tech empowers—not overwhelms—your workflow:

• Loan Origination Software (Encompass, Calyx Point, or similar)
• Cloud-based file storage & secure e-signature platforms
• Communication platforms (Slack, Zoom, Teams) for seamless internal & borrower interaction
• Compliance monitoring tools and automated checklists

What Makes This Role Unique

Here’s the creative twist: we don’t just process loans—we build relationships. This position suits individuals who thrive on uncovering borrower needs, anticipating next steps, and blending a keen financial mind with warm client rapport. You’ll be more than a mortgage processor; you’ll be a virtual guide navigating members toward homeownership.

Work Environment

Flexible Remote Setup

• 100% Remote: Ditch the commute and create your ideal workspace
• Flexible Schedule: Manage your own rhythm as long as deadlines and accuracy are maintained

Collaborative Team Culture

• Collaborative Culture: Join weekly brainstorming sessions to improve operations
• Monthly virtual coffee chats with team leads and cross-functional peers
• Fast-Paced and Dynamic: No two days are ever the same

Candidate Profile

Experience and Skills

• 2+ years of mortgage loan processing experience (credit union, bank, or fintech)
• Fluent in compliance regulations and underwriting requirements
• Strong multitasking skills with the ability to thrive under deadline pressure
• Excellent written and verbal communication skills
• Tech-savvy and comfortable working in a paperless, remote environment

Preferred Qualifications

• Familiarity with Fannie Mae Desktop Underwriter or Freddie Mac Loan Product Advisor

A Typical Day

You log in from your home office, dive into your dashboard, and begin juggling a set of files. By mid-morning, you’re on a call with a first-time homebuyer explaining next steps. After lunch, you troubleshoot an income verification issue with underwriting, send final documents for e-signature, and update compliance records before closing your day with a virtual team huddle.

Growth Opportunities

Career Path and Development

• Upskill with certifications and virtual workshops on credit union lending
• Be considered for Senior Mortgage Processor and Team Lead roles after consistent performance
• Get exposure to cross-functional projects across underwriting and risk

Benefits and Compensation

• Competitive annual salary: $44,308
• Generous paid time off, plus floating holidays
• Remote equipment setup and monthly tech allowance
• Full health benefits, including mental health support
• Welcoming environment that values varied perspectives and unique experiences

Call to Action

You’re not just looking for another job—you’re searching for a role that combines purpose, performance, and freedom. This is your chance to contribute to a human-first digital mortgage experience. If you’re ready to bring your processing expertise to a team that values innovation, service, and laughter along the way, apply now and help us reshape remote lending.