Remote E-commerce Specialist for ShopDisney

Inspire Magic Through Innovation

Are you ready to channel your creativity and analytical mindset into a role where technology meets enchantment? As a Remote E-commerce Specialist, you will take the lead in elevating the ShopDisney online experience by crafting seamless digital journeys for our global customers. This position combines strategic e-commerce initiatives with advanced technology tools to optimize online sales, drive consumer engagement, and ensure that each interaction reflects the charm and storytelling essence of a beloved entertainment brand. With a strong emphasis on innovation and data-backed decisions, this role offers you the chance to shape how Disney magic is experienced through the digital retail space.

Annual Salary: $54,526

Key Responsibilities That Drive Digital Success

Strategic Online Merchandising

• Develop and execute end-to-end digital merchandising strategies.
• Curate product assortments that align with seasonal trends and user behavior.
• Partner with marketing and creative teams to create high-converting promotional content.

Conversion Rate Optimization

• Monitor bounce rates, session durations, and click-through data to uncover actionable insights.
• Continuously A/B test landing pages, CTA placements, and checkout flows.
• Implement enhancements that reduce cart abandonment and maximize average order value.

Customer Experience Enhancement

• Collaborate cross-functionally to ensure a consistent, intuitive, and mobile-first shopping experience.
• Analyze user feedback and heatmap data to improve UI/UX across devices.
• Prioritize accessibility and page load speed to deliver a frictionless shopping journey.

Data Analytics and Reporting

• Generate weekly dashboards tracking traffic sources, ROI, and conversion trends.
• Utilize web analytics platforms like Adobe Analytics or Google Looker Studio to uncover patterns.
• Present findings to stakeholders using visual data storytelling methods.

Product Content Optimization

• Oversee the digital shelf by updating titles, descriptions, metadata, and keyword tagging.
• Ensure each product listing is visually rich and supported by accurate specifications.
• Leverage consumer search trends to refine on-site SEO for category pages.

E-commerce Platform Management

• Maintain and configure product data within Salesforce Commerce Cloud.
• Troubleshoot site errors and coordinate timely resolution with the engineering team.
• Launch new product pages, collections, and seasonal updates with accuracy and efficiency.

Work Environment: Remote, Dynamic, and Collaborative

This is a fully remote opportunity that allows you to work comfortably from your chosen environment while being part of a high-performing digital commerce team. Our workflows are designed for real-time collaboration through platforms like Jira, Microsoft Teams, and Asana. You’ll engage in daily stand-ups, sprint reviews, and brainstorming sessions—all from the convenience of your home. We operate in a results-oriented culture that values adaptability, autonomy, and the ability to deliver digital excellence without borders.

Tools, Technology & Frameworks

You'll be immersed in a tech-forward workspace that integrates advanced e-commerce tools with leading analytics platforms:

• Salesforce Commerce Cloud for platform administration and content scheduling.
• Google Analytics 4 and Adobe Analytics for behavioral insights.
• Contentful and Figma for managing digital assets and design previews.
• Hotjar and Crazy Egg to visualize user interactions and behaviors.
• SEO tools like SEMrush and Ahrefs for ongoing visibility improvements.

By using this toolkit, you’ll transform insights into action and help evolve our online retail experience to match the ever-changing expectations of a tech-savvy audience.

Qualifications That Empower Performance

Education and Experience

• Bachelor's degree in E-commerce, Marketing, Business Analytics, or related field.
• 2+ years of experience in online retail operations, digital merchandising, or e-commerce optimization.

Technical Expertise

• Proficient in using e-commerce CMS platforms such as Magento, Shopify Plus, or Salesforce.
• Strong command of Excel and familiarity with data visualization tools.
• Knowledge of HTML/CSS basics for troubleshooting or communicating with developers.

Analytical and Creative Thinking

• Adept at blending data with storytelling to create compelling shopping experiences.
• Experience with customer journey mapping and omnichannel retail strategy.
• Ability to translate consumer behavior into tactical changes on the storefront.

Soft Skills

• Detail-oriented with strong organizational habits.
• Comfortable working in an agile environment with shifting priorities.
• Effective communicator capable of cross-functional collaboration.

Perks That Make a Difference

Joining our team means more than just taking on a role—it’s stepping into a culture that celebrates innovation, encourages personal growth, and values a balanced approach to work. As a Remote E-commerce Specialist, you’ll enjoy benefits that support your professional and personal well-being:

• Flexible work-from-home schedule.
• Health insurance coverage and wellness programs.
• Employee discounts on exclusive merchandise.
• Access to virtual learning, development courses, and leadership mentoring.
• Annual performance bonuses based on digital growth targets.

How You’ll Impact the Magic

Your work will directly influence how families around the world interact with the ShopDisney brand. From optimizing product recommendations to streamlining checkout, every improvement you drive helps ensure that our fans receive a memorable and joyful shopping experience. Whether it's a first-time buyer or a lifelong fan, you'll be behind the digital curtain, crafting moments of delight that transcend the screen.

Your Future Starts Here

This is your chance to be part of a forward-thinking e-commerce initiative where innovation and storytelling go hand in hand. If you’re ready to make meaningful digital contributions, grow your career in remote tech commerce, and help reimagine what online retail can look like, we encourage you to take the leap.

Apply Today

Take charge of your future and bring the magic to life from wherever you are. We’re looking for passionate professionals who see opportunity in every data point and thrive in a digital-first world. Step into a role where technology meets enchantment and let your next adventure begin.

Apply now to shape the future of online retail for ShopDisney—from anywhere in the world.