Remote Loyalty Programs Marketing Assistant

Introduction: An Invitation to Make a Meaningful Impact

Are you someone who believes in the power of appreciation? Do you enjoy crafting engaging messages that make people feel valued and seen? As a Remote Loyalty Programs Marketing Assistant, you’ll be at the heart of building emotional connections with customers through thoughtful marketing strategies and data-driven communication. This isn’t just a job—it’s a chance to create a more inclusive workplace where every voice matters, where your creativity is welcomed, and where you can grow in a supportive environment. Join a forward-thinking team that celebrates diversity, champions empathy, and knows the value of a well-timed thank you.

Key Responsibilities: Bringing Value to Every Interaction

• Support the strategy and execution of customer loyalty campaigns, including email journeys, reward promotions, and engagement triggers that foster long-term relationships.
• Coordinate with cross-functional teams, including product, data analytics, and creative, to implement seamless loyalty experiences.
• Analyze campaign performance and generate reports that offer insights on ROI, redemption rates, and customer engagement levels.
• Assist with segmentation of customer data to ensure that messaging is relevant and tailored to diverse demographic profiles.
• Maintain detailed documentation on campaign workflows, performance metrics, and customer feedback to help iterate on success.
• Support testing of A/B campaign variations and gather feedback from diverse audience groups.
• Monitor social listening channels and survey data to understand the evolving needs and sentiments of our loyalty base.
• Collaborate with content writers and graphic designers to build assets that resonate with multiple customer personas.

Work Environment: Designed for Inclusion and Balance

We pride ourselves on offering a flexible, fully remote work environment where balance isn’t just encouraged—it’s expected. Team collaboration occurs naturally across time zones, facilitated by tools that make communication seamless and foster strong relationships. Whether you're a parent balancing school pickups or someone who thrives in quiet focus at midnight, your rhythm is respected here.

Inclusive Culture and Support

Inclusivity is more than a value—it’s how we operate every day. From ERG-led town halls to monthly wellness check-ins, we actively create space for empathy, learning, and support.

Tools and Technology: Equipping You to Succeed

• CRM and email marketing platforms such as Salesforce Marketing Cloud or Klaviyo for campaign automation
• Project management tools like Asana, Trello, or Monday.com for workflow alignment
• Slack and Zoom for real-time communication and team collaboration
• Microsoft Excel or Google Sheets for campaign tracking and segmentation analysis
• Data visualization tools like Looker or Tableau to support decision-making
• Access to inclusive design libraries and diverse content templates to ensure messaging reflects the richness of our customer base

Qualifications: What You Bring to the Table

• A bachelor’s degree in marketing, communications, or a related field, or equivalent experience in a digital marketing role
• 1–3 years of experience supporting customer engagement, loyalty marketing, or brand campaigns
• Familiarity with email marketing platforms and customer segmentation strategies
• Demonstrated ability to work with diverse teams and champion inclusive marketing practices
• Clear written and verbal communication skills, with a knack for storytelling that resonates with people from all walks of life
• A curious mindset that loves testing, learning, and evolving with data
• Comfort with remote communication tools and the self-motivation to work independently
• Passion for creating positive experiences for customers and contributing to a welcoming workplace

Growth Opportunities: Where Passion Meets Potential

Our team is built on mutual respect, open feedback, and the belief that everyone has something to teach. From mentorship programs to online courses, we invest in your growth. You might start in an assistant role, but your path is yours to shape—marketing strategist, loyalty operations lead, customer insights analyst, or even program manager. With us, you’ll always be learning and always be valued.

Why You’ll Love Working Here: Stories That Matter

Samira’s Journey

One of our team members, Samira, joined as a part-time marketing intern from a rural town with limited digital resources. Today, she’s our loyalty lifecycle manager, leading initiatives that have improved customer retention by 38%. Her journey reflects our commitment to unlocking opportunities, regardless of your zip code or background.

Julian’s Impact

Another team member, Julian, brought his experience as a first-generation college graduate to help us redesign reward messaging in Spanish and Portuguese. Now, our loyalty program connects more authentically with multilingual customers and has expanded to four continents. That’s the power of representation and the kind of impact you can be part of.

Compensation and Benefits: Thoughtfully Designed for You

• Annual Salary: $45,000 (USD), paid biweekly
• Generous PTO and holidays to ensure time for rest and celebration
• Health, dental, and vision coverage with inclusive care options
• Mental health stipends and access to online therapy platforms
• Home office equipment allowance and monthly internet stipend
• Learning and development credits to fuel your professional goals
• DEI events, inclusive leadership training, and community initiatives that help you feel seen, heard, and empowered

Encouraging Call to Action: Ready to Create Change?

If you’re looking for more than a job—if you want your work to feel meaningful and your team to feel like home—this is your invitation. Apply now to be part of a team where your ideas count, your story matters, and your impact will be felt.

Your next great opportunity starts here. Let’s build loyalty that lasts—together.