Remote Employee Assistance Program (EAP) Counselor (x5)

A Fresh Beginning

Let’s be honest—mental health at work has been overlooked for way too long. But things are changing fast. Today, organizations know that workplace mental health support isn’t just nice to have—it’s essential. That’s where you step in. As one of our five new Remote Employee Assistance Program (EAP) Counselors, you’ll bring energy, heart, and real solutions to employees who are juggling life, work, and everything in between.

This isn’t a cookie-cutter counseling role. You’ll be shaping how people experience virtual counseling services every single day. Think about the challenging moments: someone anxious before a big presentation, a parent dealing with burnout, or a manager trying to resolve team conflict. You’ll be the calm voice, the steady guide, and sometimes even the lifesaver who helps them get back on track.

The best part? It’s fully remote—no commuting, just you helping people right from home.

Salary? A competitive $105,000 annually. But beyond the paycheck, this is about impact. About knowing you made a real difference when someone needed it most.

A Day in the Life of an EAP Counselor

So, what’s a day in this role really like? Well, no two days are the same, and that’s what makes it exciting.

Morning: You might start with a few confidential counseling sessions, helping employees untangle stress that’s keeping them up at night.
Midday: A quick team huddle with your fellow counselors—sharing ideas, success stories, and sometimes just laughing about the little things that keep the work fun.
Afternoon: You could be guiding a leader through workplace conflict resolution counseling or designing quick stress management strategies for a team that’s feeling the crunch of deadlines.
End of day: You’ll wrap up by updating case notes and maybe checking in on an ongoing situation where your crisis intervention support made all the difference.

And sometimes, there’s that unexpected call—the moment when someone needs to hear, “You’re not alone, let’s get through this together.”

Why Employee Assistance Counselors Are Essential

We all know that employees are the backbone of every company. But here’s the truth: without employee wellness programs, people burn out. They disconnect. They struggle in silence. Your work ensures they have the opposite—a safe place to breathe, to share, and to rebuild resilience.

Why this role matters:

You’ll provide remote behavioral health guidance to employees dealing with anxiety, burnout, or personal struggles.
You’ll help parents and professionals rebuild balance through employee work-life balance coaching.
You’ll strengthen company culture through organizational wellness initiatives that boost morale and performance.

You won’t just be helping individuals—you’ll be building healthier organizations where people thrive, not just survive.

Tools and Resources for Remote Counseling

You won’t be left figuring this out solo. We’ll back you with:

A library of online mental health resources—from mindfulness guides to resilience training.
Technology that makes remote work seamless so that you can focus on people, not on troubleshooting apps.
A supportive team of peers who understand the ups and downs of this work and have your back.

We’ll also make sure you’re supported with training, professional development, and constant opportunities to grow. Because helping others means you also need to stay grounded, refreshed, and inspired.

The Human Side of Remote Counseling

Here’s the truth: remote psychological support can be both rewarding and challenging. Sometimes you’ll hang up feeling like you just gave someone a lifeline. Other times, you’ll feel the weight of heavy conversations.

That’s why we lean on each other. Weekly team check-ins aren’t just about cases—they’re about you, too. We swap stories, share wins, and talk honestly about challenges because even the best corporate mental health advisors need a little care themselves.

Remember the last time someone told you, “That really helped”? You’ll hear that a lot here.

Skills and Experience for Employee Counselors

We’re not about endless lists of requirements. What matters is your ability to connect, to guide, and to empower.

A background in counseling, psychology, or social work.
Licensure to provide professional counseling across states (multi-state licensure is a plus).
Comfort with technology is essential, as you’ll be delivering professional counseling for employees through virtual platforms.
Experience with employee stress reduction techniques, crisis support, or wellness initiatives.
Empathy, patience, and the ability to listen deeply—because sometimes that’s what makes all the difference.

You’ll also support our broader employee counseling program, ensuring individuals and organizations both see lasting benefits.

Career Growth in Employee Assistance Programs

This isn’t a “job”—it’s a career step. As our team grows, so do your opportunities.

You could:

Lead workshops on stress management strategies.
Develop innovative organizational wellness initiatives that companies worldwide can adopt.
Step up as a lead counselor, shaping the program’s future.

We believe growth comes from trying new things, sometimes failing, but always learning. Your career path here isn’t locked in—it’s open, flexible, and full of possibilities.

A Story from the Team

Let’s paint a picture. One of our counselors, Maya, had a call with an employee who was on the verge of quitting after months of stress. They worked together on small, practical employee stress reduction techniques—breathing exercises, time blocking, and reframing negative thoughts. A few weeks later, that same employee sent Maya a message: “I didn’t just stay at my job. I’m enjoying it again.”

That’s the kind of impact you’ll have as a mental health counselor for employees.

How Success Is Measured

You might wonder—how do we measure success here? It’s not about numbers alone. It’s about moments:

Did someone walk away from a session with hope they didn’t have before?
Did a team find peace through your workplace conflict resolution counseling?
Did an employee facing burnout finally find balance thanks to your coaching?

Sure, we track outcomes and feedback. But the accurate measure of success is the human one—the sigh of relief, the quiet thank-you, the smile that wasn’t there yesterday.

What Makes This Role Unique

There are a lot of counseling jobs out there. So why this one?

You’re not working in isolation—you’re part of a supportive, energized team.
You’ll focus entirely on employees, where your work directly affects both individual lives and company cultures.
You’ll have the freedom of remote work but the connection of weekly check-ins, team-building, and shared learning.
And let’s be real—the salary of $105,000 makes it a financially stable role, which enables you to focus on the work itself.

Imagine Your First Week

Day one, you’ll meet the team—virtually, of course. We’ll walk you through our systems, share success stories, and pair you with a buddy counselor so you’ve always got someone to lean on.

By the end of the first week, you’ll have already had your first confidential counseling sessions, seen the tech in action, and started building trust with employees.

And the best part? You’ll finish that week knowing, deep down, that what you’re doing matters.

Closing Note

Workplaces are changing. Employees are demanding more support, more care, and more authenticity. By stepping into this role, you’ll be part of that change.

Yes, it’ll be challenging. Yes, there will be days that feel heavy. But there will also be days when you know, without a doubt, that you saved someone’s career, maybe even their life.

So if you’re ready to bring real, human-centered change to workplaces everywhere—let’s do this together.

Salary: $105,000 annually
Role: Remote Employee Assistance Program (EAP) Counselor (x5)
Location: Fully Remote

Remote Employee Assistance Program (EAP) Counselor

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