Global trade runs on paperwork as much as it runs on ships and trucks. This role sits at that intersection, keeping shipments, inventory, and vendor relationships moving on schedule for a company that ships across borders. It is a full-time, fully remote position, open to qualified candidates anywhere; there is no office tied to this listing and no city requirement of any kind.
The work is entirely coordinated online, through logistics platforms, shared spreadsheets, and direct communication with vendors and carriers in different countries. You will rarely, if ever, be in the same room as the people you work with day to day, and the systems this role relies on are built with that distance in mind.
A misfiled harmonized system code can hold a shipment at customs for a week, and a candidate for this role should already understand why that matters and how to prevent it. This is a detail-oriented function with real financial consequences when something is missed.
Beyond individual shipments, this role also involves keeping records organized enough to survive an audit. That means filing documentation in a consistent, retrievable format from the start, rather than scrambling to reconstruct a paper trail months later when a customs authority or an internal finance team asks for it.
A bachelor's degree in supply chain management, business, or a related field is the standard entry point for this role. Beyond the degree, employers expect experience specifically within import and export documentation, not general logistics exposure alone.
Two years of relevant experience is required. Candidates should be comfortable working independently once given a process to follow, since much of this role involves managing recurring documentation cycles without close supervision.
Experience across different trade lanes is a meaningful advantage, since documentation requirements shift depending on the countries and commodity types involved. Someone who has only ever handled a single, narrow trade lane may need more ramp-up time than someone who has worked across a broader mix of shipments.
Nice to have: familiarity with a recognized customs compliance framework, prior exposure to freight forwarding software, or a certification such as Certified Global Business Professional. None of these are mandatory, but they distinguish a stronger application from an average one.
Language skills beyond English are not required but are genuinely useful, particularly for candidates coordinating regularly with vendors or customs brokers in specific regions. This is not weighted heavily in screening, but it does come up in interviews with candidates whose experience spans multiple markets.
Expect a mix of recurring documentation cycles and unplanned problem-solving. Most weeks follow a predictable rhythm: purchase orders come in, shipments get scheduled, paperwork gets prepared and filed ahead of deadlines. Then a container gets held for inspection, or a vendor sends an invoice that does not match the packing list, and the rhythm breaks for a day while you sort it out.
You will work closely with vendors, freight forwarders, and internal finance or operations teams, all coordinated remotely through email, calls, and shared systems rather than in-person meetings. Precision in written communication matters here; a vague email about a shipment discrepancy costs more time to resolve than a specific one that names the exact document and line item in question.
Time zone differences are a normal part of the job rather than an obstacle to work around. A shipment issue that surfaces overnight in one region often needs a same-day response from someone on the other side of the world, and this role is structured with that reality in mind.
This function tends to suit candidates who are naturally organized and who do not mind repetitive process work punctuated by the occasional fire to put out. If your background includes reconciling data across systems that do not talk to each other cleanly, that experience translates directly here.
Reporting is a steady undercurrent through all of this. On-time delivery rates, documentation error counts, and vendor response times get tracked and shared on a regular schedule, and being able to explain a dip in one of those numbers clearly, without deflecting, is part of doing this job well.
This position pays 72,500 dollars annually, full-time. Remoteroles verifies salary information directly with each employer before a listing goes live, so the figure posted here reflects what the role actually pays, not a placeholder range.
Standard benefits accompany this role, with specifics varying somewhat by employer. These are outlined clearly before an offer is extended, so there is no ambiguity about what is included by the time a candidate is deciding whether to accept.
Submit a resume that specifically calls out your experience with import and export documentation, including any ERP or logistics platforms you have used. Candidates who quantify their prior work, shipment volumes handled, error rates reduced, or systems implemented, tend to move through the process faster than those who describe duties only in general terms.
Applications are reviewed in the order received. Qualified candidates are contacted to schedule an initial screening call, followed by a more detailed conversation with the hiring team about the specific systems and processes involved in the role.
Come prepared to discuss a real documentation problem you solved, including what went wrong initially and what you changed to fix it. Specifics like that give the hiring team a clear, concrete basis for evaluating fit, which a generic list of past duties simply cannot provide.