Remote Loan Processor (NC Mortgage Sector)

Position Overview

Can you transform paperwork into peace of mind? Our borrowers think so—and you’ll be the guiding hand that keeps the loan process clear, accurate, and reassuring from start to finish. If you thrive in a setting where every detail matters and your expertise can change someone’s future, this remote role was built for you.

Annual Salary

$50,903

Why This Loan Processor Role Matters

A home isn’t just a purchase; it’s a milestone. Your ability to bring order to the mortgage loan process will make every closing day possible. You’ll be the bridge between homebuyers, underwriters, and mortgage advisors—translating complex requirements into clear actions, anticipating roadblocks, and ensuring no step is missed. Your dedication means families step into new homes with confidence, not confusion.

Key Outcomes & Success Measures

What Success Looks Like

• Spot discrepancies before anyone else—even in a sea of documents.
• Borrowers feel supported every step of the way because you make even challenging requirements seem simple.
• Underwriters and loan officers rely on your organization, accuracy, and communication, whether it’s a quick Slack ping or a Zoom check-in.
• You turn regulatory hurdles into a checklist that keeps things moving, not stalling.
• Every loan file is audit-ready because you value precision over shortcuts.

Core Responsibilities

Daily Contributions

• Navigate each loan from application to closing, keeping all parties aligned and every milestone crystal clear.
• Gather, review, and verify income, credit, and asset documentation. You make sure nothing is missing and nothing is out of place.
• Communicate with borrowers and third parties, simplifying next steps, whether it’s via email, phone, or your favorite collaboration tool.
• Spot issues before they become obstacles. When a problem pops up, you’re the first to offer a solution, always focused on moving things forward.
• Manage digital workflows using tools like Encompass or Blend, tracking every update to ensure everyone is up to date.
• Coordinate with appraisers, title companies, and insurance agents to avoid last-minute delays.
• Document conversations and decisions clearly—leaving a trail that makes compliance simple, not stressful.

Tools and Technology

Software & Platforms You'll Use

• Digital loan origination systems (Encompass, Blend, or similar)
• Remote collaboration tools for staying connected with your team and clients
• E-signature platforms that keep paperwork seamless
• Secure file-sharing and cloud storage for fast, reliable document management
• Real-time messaging (Slack, Teams) and video conferencing (Zoom)

Work Environment

What It’s Like to Work Here

• 100% remote: Your home office becomes your command center. All you need is a reliable internet connection and a space to focus.
• We move quickly, but you’ll always have space to focus intensely—no constant distractions or back-to-back calls.
• You’ll partner with mortgage advisors, underwriters, and closing specialists, each dedicated to getting the job done right.
• Regular team check-ins keep you informed, but autonomy is yours to own the process.

Qualities for Success

What Sets You Apart

• You simplify complex ideas—whether it’s over Zoom, Slack, or a detailed email update.
• Detail-oriented isn’t just a buzzword for you; it’s how you prevent mistakes before they happen.
• Adaptability: Guidelines shift and rules evolve in the mortgage lending industry. You’re ready to learn, adjust, and keep moving.
• Emotional intelligence: You listen, empathize, and know how to calm anxious borrowers or negotiate timelines with partners.
• Time management comes naturally to you—multitasking without letting anything slip through the cracks.

Required Experience & Skills

What You Bring

• Experience processing residential mortgage loans in the NC market or a similar region
• Familiarity with digital mortgage tools and document management platforms
• Strong grasp of compliance, from regulatory paperwork to audit trails
• The drive to keep up with evolving mortgage industry best practices and digital loan processing trends
• Comfortable managing high-volume files without sacrificing accuracy

Growth & Advancement

Where This Role Can Take You

• Your insights will help shape our process improvements—your voice matters here.
• The skills you build in this role translate directly to careers in underwriting, mortgage advising, and even leadership. We believe in your professional growth and want to support your development beyond the day-to-day work of loan processing.

Your Impact on Clients

How You’ll Make a Difference

Homebuyers trust us during one of the most significant decisions of their lives. You’ll be their point of contact, ensuring the process is smooth and transparent, while also serving as the safety net that catches details before they become issues. If you thrive on both independence and collaboration, you’ll feel at home here.

Ready to Make an Impact?

If you’re ready to make an impact from your first file—and help families achieve homeownership while working from anywhere—we’re prepared to meet you. Let’s build something meaningful together.

Remote opportunity with global reach — applications are welcome from candidates in any country.