Remote Loan Processor (Georgia Mortgage Sector)

Open with Purpose

Imagine being the steady hand that turns applications into keys in a client’s palm. You spot the details others miss, all while moving files from “maybe” to “move-in ready”—without ever stepping into an office. That’s what you’ll do as our Remote Loan Processor supporting Georgia’s mortgage sector. Every clear answer, every timely request, every client you help brings someone one step closer to home.

Why This Role Matters

In the mortgage world, a missed document can delay a dream, and a missing question can cost a family their next chapter. You’re here to bring calm and order. Your knack for keeping every step of the loan process aligned means smoother closings and happier clients. There’s plenty of autonomy here, but also true teamwork—loan officers, underwriters, and even title partners are counting on you to bring everyone together for each successful closing.

What You’ll Achieve

• You’ll transform stacks of paperwork into seamless closings, ensuring no document or requirement ever falls through the cracks.
• You’ll act as the bridge between loan officers, applicants, underwriters, and third-party vendors, keeping communication crisp, timely, and empathetic—whether it’s over email or a quick Zoom call.
• You’ll review and validate loan files, making sure income, asset, and credit documentation are rock solid, accurate, and compliant with Georgia’s mortgage guidelines.
• You’ll spot inconsistencies others might miss and resolve them before they slow anyone down.
• You’ll keep the pipeline humming, prioritizing your daily workload so urgent deals get the focus they need, without dropping the ball on anyone else.
• You’ll support digital mortgage workflows, adapting to new technology, tools, and e-signature solutions as lending evolves.

Your Day-to-Day Impact

Your focus is on making complex processes feel easy, both for applicants and internal teams. Instead of waiting for things to go wrong, you catch red flags early and proactively communicate solutions. Whether you’re prepping files for underwriting, clearing loan conditions, or helping clients understand what’s next, you’re a calm, knowledgeable guide in what can be a stressful time.

The Tools & Tech You’ll Use

• You’ll live in the digital mortgage ecosystem: Encompass, Blend, DocuSign, and remote collaboration tools like Slack and Zoom.
• You’ll keep sensitive data secure while managing multiple open files in cloud-based storage.
• You’ll harness automation—task reminders, workflow queues, and status dashboards—to eliminate busywork and give each loan your full attention.
• You’ll coordinate e-signatures and digital document uploads so clients can keep things moving, no matter where they’re working from.

The Work Environment: Remote, Focused, and Human

Remote work isn’t just a perk—it’s our normal. You’ll set your own workspace, create a daily routine that keeps you sharp, and use the flexibility to focus intensely on what matters most. Need to talk through a sticky file? Your team’s always a Slack message or Zoom call away. We move quickly, but you’ll always have space to focus intensely, ask questions, and get feedback that helps you grow.

What You Bring

• A history of supporting mortgage loan processing or similar financial documentation workflows—ideally with Georgia guidelines and compliance knowledge.
• An instinct for organization, prioritization, and digital file management—juggling high volumes while never sacrificing quality.
• The ability to simplify complex updates for clients and teammates, whether you’re clarifying terms over Zoom or flagging missing documents in a friendly, clear email.
• Comfort adapting to new mortgage software and digital platforms, with a willingness to learn and share shortcuts with the team.
• You’re self-motivated, accountable, and genuinely care about getting every borrower to the finish line with a smile.

What Success Looks Like

• Borrowers rave about your clarity and calm, even during challenging moments.
• Loan officers and underwriters say you make their jobs easier by keeping everything on track.
• Closings run on time, with fewer surprises and zero preventable delays.
• You grow your skills, stay current with lending tech, and help improve our digital processes along the way.

Compensation & Benefits

• Annual salary of $38,413—with real potential to grow as you help the team and clients succeed.
• Comprehensive remote onboarding and training so you’ll never feel lost or alone.
• Flexible working hours allow you to blend work and life with less stress.
• Ongoing mentorship and opportunities to learn new tools as the mortgage industry evolves.

Ready for Your Next Chapter?

If you’re ready to be the difference between chaos and clarity for families buying homes across Georgia, let’s talk. This is more than a paperwork job—it’s a chance to guide real people through one of life’s most significant milestones. If you thrive on details, enjoy digital collaboration, and want to make a visible impact from day one, we’re ready to meet you. Let’s help families start their following chapters—one smooth closing at a time.

Remote opportunity with global reach — applications are welcome from candidates in any country.