Job Description

Remote Data Analyst (SaaS Metrics)

Join the Data-Driven Pulse of SaaS Growth

Numbers tell stories—are you ready to turn SaaS metrics into actionable strategies that shape the future of cloud-based platforms? If you see dashboards as more than charts and believe that each data point can drive meaningful transformation, you’ll thrive here. From user engagement insights to churn analysis, your work will power smarter decisions and unlock new growth paths for teams worldwide—all from wherever you call home.

What Success Looks Like in This Role

Your expertise in SaaS KPIs will turn scattered numbers into clarity for product managers, engineers, and leadership alike. Imagine translating retention data into product tweaks that keep thousands of users coming back. You’ll dive deep into subscription analytics, forecast revenue streams, and help refine the customer lifecycle by spotlighting the story behind every trend. Your recommendations will become the blueprint for product launches, marketing campaigns, and investor updates. Here, your impact isn’t hidden behind the scenes—it’s at the heart of every milestone.

Key Responsibilities & Outcomes

Transform raw usage logs and customer data into visual stories that reveal what’s working and where we can evolve.
Shape SaaS performance dashboards that guide both daily sprints and quarterly strategy meetings.
Surface insights on MRR, ARR, user churn, and customer acquisition cost—always with clarity for non-technical teammates.
Partner with engineers, marketing, and support to drive initiatives that boost user retention and unlock upsell opportunities.
Collaborate in product reviews, bringing the voice of real data to every feature iteration and roadmap discussion.
Design and run A/B tests whose results inspire next-level onboarding and in-app experiences.
Guide the integration and optimization of tools such as Mixpanel, Amplitude, and Looker, ensuring that data flows seamlessly and securely.
Train colleagues to ask more effective questions and interpret findings, fostering a culture where data informs every decision.

Who Thrives Here

You don’t just crunch numbers—you humanize them. If you’re energized by translating complex datasets into plain language and can spot the signal in a flood of SaaS analytics, this is your playground. You ask, “Why did retention jump after our onboarding revamp?” or “What patterns link trial users to high-value subscriptions?” You simplify complex ideas—whether it’s over Zoom, Slack, or a recorded Loom walkthrough. Curiosity and candor drive your conversations, and you’re known for actionable takeaways, not just pretty charts.

Tools, Tech, and Remote Collaboration

We operate in a cloud-native stack, integrating best-in-class remote collaboration tools. You’ll work in Tableau, SQL, and Google BigQuery, pulling fresh insights and sharing them across Slack channels and Notion boards. Jira helps you sync on analytics-driven projects, while Zoom connects you for real-time brainstorms. Automation with Python or R will be your secret sauce for scaling impact, while privacy and data security always remain top of mind.

Growth, Autonomy, and Team Culture

You’ll move quickly here, but there’s always space to dig deep into the numbers and pursue curiosity-driven projects. Our team values initiative and invites you to challenge assumptions, whether you’re refining a forecast model or championing a new KPI dashboard. Everyone’s voice matters, and your perspective will shape not just what we build, but how we build it. We celebrate learning together, encourage bold questions, and recognize outcomes that drive real business value.

Compensation and Benefits

This remote-first role rewards your expertise with an annual salary of $82,640. Beyond competitive compensation, you’ll enjoy generous paid time off, a flexible work schedule, and ongoing access to professional development. We’re committed to supporting your growth, inside and outside of work, and building an environment where you can bring your whole self to every project.

What You’ll Bring

A track record of digging deep into SaaS metrics and surfacing actionable trends
Mastery with analytics platforms (Looker, Tableau, Amplitude, or similar)
Advanced SQL skills and the ability to automate workflows with Python or R
The knack for making sense of subscription models, retention curves, and user segmentation
A collaborative spirit—you’re just as comfortable leading a virtual workshop as you are drafting a detailed analysis for leadership
A love for remote work and the discipline to thrive in a distributed environment
Unwavering commitment to data ethics, privacy, and security

Ready to Power SaaS Growth From Anywhere?

If you’re passionate about driving decisions with data and eager to shape the next evolution of SaaS analytics, we’re ready to connect. Let’s build something meaningful together, where your insights truly move the needle and every chart you deliver makes a difference.

Remote opportunity with global reach — applications are welcome from candidates in any country.