Remote Community Engagement Manager

Position Overview

Are you passionate about cultivating inclusive connections and energizing digital communities? We’re hiring a Remote Community Engagement Manager to guide our virtual engagement strategy and foster vibrant, people-centered experiences. This opportunity suits individuals who thrive in digital environments and take pleasure in helping others feel heard and connected.

This remote role offers a competitive annual salary of $70,523. You’ll need a blend of strategic insight, empathy, and digital agility to lead and scale community interactions across multiple platforms.

Key Responsibilities

• Community Planning: Develop initiatives that support long-term community growth and engagement.
• Member Involvement: Start and participate in meaningful conversations across digital forums, chats, and social spaces.
• Collaborative Content: Partner with content and brand teams to deliver updates, resources, and inspiring stories to community members.
• Audience Insight: Monitor trends, gather suggestions, and understand member sentiment to refine engagement efforts.
• Event Programming: Coordinate engaging digital events, such as expert panels, open forums, and community hangouts.
• Relationship Nurturing: Maintain strong rapport with advocates, moderators, and regular participants.
• Conflict Resolution: Tactfully handle challenges while ensuring respectful and inclusive communication.
• Engagement Metrics: Track data on participation, feedback loops, and impact indicators to measure success.

Work Environment

This opportunity offers the freedom of a remote setting while ensuring structure, support, and collaboration. We focus on trust-based teamwork, where autonomy and creativity flourish.

• Digital-first operations
• Self-managed schedules
• Transparent goal tracking
• Emphasis on psychological safety and inclusion

Tools & Technology

You’ll be equipped with innovative platforms that support clear communication and proactive community management:

• Slack and Discord for real-time dialogue
• Notion for organizing shared information
• Zoom and Hopin to facilitate interactive online events
• Hootsuite and Buffer for managing outreach timelines
• Google Analytics and Sprout Social to monitor performance metrics

Comfort with digital tools is vital, but an eagerness to explore new ones is even more critical.

Qualifications

We’re looking for individuals who blend heart, communication clarity, and digital acumen. Top qualifications include:

• At least 3 years of experience managing online communities or in a similar interactive role
• Demonstrated ability to foster positive and active virtual spaces
• Strong people skills and a natural ability to express ideas with clarity and warmth
• Familiarity with scheduling tools and managing shared content initiatives
• Understanding of community-centric platforms and engagement insights
• Talent for converting community input into measurable improvements
• Commitment to inclusive engagement practices across various cultures and groups
• Prior exposure to storytelling, digital marketing, or online public engagement is a bonus

Why This Role Matters

Our communities shape how people relate to us. This role ensures every voice feels recognized and every participant feels welcome. You’ll help amplify stories, invite participation, and nurture trust.

We value candidates who don’t just oversee communities—they lead them with care, attentiveness, and a deep sense of responsibility.

Growth Opportunities

This is more than a role—it’s a launchpad. As a Community Engagement Manager, you’ll benefit from:

• Ongoing access to learning and upskilling opportunities
• Pathways toward senior leadership positions
• Influence over community engagement direction and tone
• Cross-functional collaboration with departments that value shared goals

We believe in recognizing contributions and cultivating leadership from within.

What We Value

Our guiding principles are at the heart of everything we do:

• Empathy: Creating spaces where people feel heard and respected
• Clarity: Ensuring open, honest, and transparent communication
• Belonging: Making room for diverse perspectives and lived experiences
• Effectiveness: Turning great ideas into real-world impact

We strive to create an environment where communities flourish—and that includes our team.

Ready to Join?

Do you believe in the power of meaningful conversation? Are you excited to connect people across continents? If so, this is your chance to be a champion of dialogue and belonging.

Please submit your application today and bring your unique voice to our growing online ecosystem. Your journey to reshape digital engagement begins now.

Let’s make community personal again—together.