Job Description

Remote UX Research Assistant

Shape Experiences That Matter

What does it take to turn a digital product into a trusted companion for thousands? It starts with curiosity—a hunger to understand why users hesitate, what delights them, and how every journey can be clearer. If you thrive on unraveling patterns in human behavior and turning those insights into product direction, this remote UX Research Assistant opportunity is your canvas. Here, your perspective isn’t an add-on; it’s the cornerstone for design, engineering, and strategy to build work that resonates.

Why This Role Is Unique

Picture influencing new features for platforms used by over 50,000 people. Every interview you conduct, and every usability test you run becomes a catalyst for smarter product choices and seamless digital experiences. In this team, you’ll move quickly—but never at the expense of careful listening and deep focus. You’ll help refine onboarding flows, simplify complex interactions, and empower product managers to prioritize with evidence, not guesswork.

What You’ll Accomplish

Transform raw observations from interviews and surveys into actionable user stories that inspire design and engineering teams.
Map out customer journeys to identify friction points that shape product roadmaps.
Your detailed reports and presentations will enable stakeholders to see real humans behind the data, influencing every sprint.
Guide the team to ask better questions, dig beneath assumptions, and pivot based on real-world behavior.
Partner with designers, engineers, and support specialists, building unified solutions that make users feel seen and valued.
Your insights won’t gather dust—they’ll guide A/B tests, influence interface tweaks, and help deliver features that make onboarding, navigation, and daily use feel effortless.

Work Environment & Tools

Here, remote work is more than just a Zoom link—it’s a way of life. You’ll collaborate across time zones, utilizing tools such as Notion, Figma, Miro, and Jira to document findings and align priorities. We communicate asynchronously and embrace deep work: you’ll always have the space to think, question, and analyze without distraction. Flexible hours and outcome-based goals mean your contributions are measured by their impact, not the time you spend.

Skills That Set You Apart

You translate complex findings into stories that everyone—from engineers to support—can act on.
Your attention to detail uncovers opportunities that others overlook.
Over Slack or in a video call, you simplify big ideas and help teams stay focused on what matters most to users.
Experience with usability testing, survey design, or heuristic analysis provides the confidence to advocate for the real needs of users effectively.
You’re energized by feedback and value open, direct conversations.

Qualifications & Experience

Prior exposure to UX research or design—maybe you’ve worked as an intern, assistant, or in a product support role.
Familiarity with qualitative and quantitative research methods: interviews, surveys, usability tests, and basic analytics.
You’ve used collaboration tools like Figma, Notion, or similar remote platforms.
Passion for human-centered problem-solving.
Bachelor’s degree or relevant project experience.

Compensation & Growth

This is an opportunity to create meaningful products—without commuting, clock-watching, or busy work. The annual salary for this remote role is $113,102. As you grow, so do your opportunities: you’ll be mentored by senior UX researchers, get hands-on exposure to agile development, and carve out a path that matches your ambitions.

The Impact You’ll Make

Every insight you share transforms the way thousands interact with our product. By surfacing stories from the field and advocating for clear, inclusive experiences, you’ll help people find answers faster, feel confident navigating change, and trust our platform as an essential tool in their lives.

Ready to Get Started?

If you’re energized by the idea of turning conversations and observations into products that genuinely help people, this is your invitation. Bring your curiosity, your empathy, and your analytical edge—let’s build experiences that feel human from anywhere. If you’re ready to shape the next chapter of digital products, we’re excited to hear from you.

Remote opportunity with global reach — applications are welcome from candidates in any country.