Job Description

Remote Business Analyst — Make an Impact From Maryland

Annual Salary: $95,755

Can You Transform Data Into Decisions That Change Everything?

You know those moments when someone spots a missed opportunity—and acts on it before anyone else? That’s what you’ll do here. As a remote Business Analyst, you’ll blend deep analysis with practical action. Your recommendations won’t sit on a shelf; they’ll move real teams, real projects, and real revenue. We’re looking for someone who sees the “why” behind every metric and can bring clarity to uncertainty.

Why This Role Matters

Every insight you surface will ripple outwards, shaping how we solve problems and scale solutions. When you connect the dots, teams across Maryland and beyond will build smarter, serve better, and grow faster. You’ll empower leadership with timely reports, unlock value for stakeholders, and help us chart new territory—all without leaving your home office.

How You’ll Drive Change

• Your knack for business process mapping will reveal gaps and spark new efficiencies.
• You’ll turn user feedback, interviews, and data sets into actionable stories that leadership can act on.
• Partner with engineers, product leads, and designers to launch features and workflows that impact thousands of users.
• You’ll champion requirement gathering, but it’s never just about a checklist. It’s about understanding the “why” behind every ask.
• Shape onboarding experiences that help new clients thrive from day one.
• Your clear and concise documentation will make complex systems readable—even for non-technical teammates.
• Utilize data visualization tools to highlight trends that inform quarterly priorities.

The Work Environment You’ll Thrive In

Remote isn’t distant here—it’s how we stay agile and inclusive. You’ll connect daily with teammates through Slack, Zoom, and our project management stack. Need to go deep on a problem? You’ll always have focus time. When you need to share, brainstorm, or celebrate wins, our remote-first culture brings everyone together—no matter where you are in Maryland.

The Tools That Power You

You’ll dive into data with Tableau, Excel, and SQL, surfacing insights leadership can trust. Jira keeps our sprints moving and transparent, while Confluence holds the documentation everyone relies on. Our virtual whiteboard (Miro) makes idea-sharing seamless. Every tool in our stack is there to amplify your work, not slow you down.

Your Superpowers

• You simplify complex business challenges, whether you’re in a Zoom meeting or drafting a report for leadership.
• Roadmap prioritization comes naturally—you spot what matters and help the team stay aligned.
• You’re fluent in agile workflows and bring clarity to sprint planning sessions.
• Remote collaboration tools feel like second nature; you know how to build rapport and trust online.
• You listen with intent, ask the questions others miss, and connect dots most overlook.
• Translating user needs into clear, actionable requirements is your specialty.

What Success Looks Like

Six months in, you’ve not only mapped out and improved key business processes, but you’ve also built trust across teams. Your dashboards have made metrics impossible to ignore. Leaders know they can count on your insights to guide critical decisions. You’ve become the person people seek out when they need the “so what?” behind the numbers.

A Story From Our Team

Last quarter, one of our analysts identified an unusual customer churn pattern—hidden in plain sight within a vast dataset. Instead of filing it away, she dug deeper, collaborating with product and support. Her research led to a small tweak in the onboarding process. The result? A 12% boost in retention over just two months. That’s the kind of impact you’ll have here.

Who Thrives Here

• You value autonomy but also appreciate regular feedback and open discussions.
• Change doesn’t rattle you—it energizes you.
• You’re comfortable moving quickly, but you never sacrifice depth for speed.
• You believe every team member’s input matters and find ways to include diverse perspectives.
• You see remote work as a way to focus, grow, and make your voice heard.

Inspired? Here’s What’s Next

If you’re ready to shape business strategy and outcomes from the comfort of your home—while making a real impact on teams across Maryland and beyond—we’d love to hear your story. Let’s build smarter, more human-centered solutions together.

Remote opportunity with global reach — applications are welcome from candidates in any country.