Job Description

Remote Business Analyst (Georgia Operations)

Shape Business Growth—From Anywhere in Georgia

Picture this: Your research uncovers the next untapped market. Your insights simplify complex workflows, enabling teams across Georgia to run their everyday operations more smoothly. As a remote business analyst on our operations team, your recommendations won’t gather dust—they’ll launch new projects and unlock value for real people. If you’re energized by big questions, ready to turn data into direction, and crave meaningful impact without giving up flexibility, this is your moment.

Why Your Work Matters

Data alone doesn’t drive growth—people with vision do. Here, you’ll bridge the gap between raw numbers and actionable change. Your analysis will spark decisions that shape onboarding experiences, drive product launches, and strengthen customer relationships statewide. It’s not about reporting on what’s happening—it’s about steering what happens next.

What Your Day Could Look Like

You might kick off the morning with a deep dive into onboarding metrics, discovering a friction point you can help eliminate. By lunchtime, you’re synthesizing customer feedback into a compelling case for new workflow automation. Later, you’ll hop onto Zoom to present findings that inspire your partners in design, engineering, and support. Your influence will be felt in every major decision, as you know how to ask the right questions and tell compelling stories with data.

Key Contributions

Turn onboarding data into streamlined journeys—removing unnecessary steps so our users get started faster.
Transform customer survey results into initiatives that boost retention and loyalty throughout Georgia.
Partner with design, engineering, and customer success to build solutions everyone can rally behind.
Guide leadership with well-structured dashboards and recommendations—empowering wise, strategic choices.
Dig into financial and operational datasets, surfacing the trends that truly matter to business performance.
Map out process improvements and oversee pilot programs that lead to measurable results.
Own backlog refinement sessions, keeping priorities aligned and progress transparent across the team.

Tools and Tech You’ll Use

You’ll move between remote collaboration tools like Notion, Asana, and Slack to keep projects on track. Expect to manage analytics using Tableau or Power BI, and dive deep into SQL as needed. Jira helps you stay aligned during sprint reviews, while Zoom and Loom bring your presentations to life. Flexibility and adaptability are your superpowers because no two days look exactly the same.

The Kind of Impact You’ll Make

You’ll translate data into action, ensuring that your work doesn’t sit on a shelf. Your insights will touch everything from process improvements in onboarding to initiatives that directly influence customer satisfaction. When someone asks, “What changed?”—the answer is often, “Your analysis and recommendations.”

What Makes You a Great Fit

You spot patterns others miss, quickly identifying trends that influence major decisions.
You simplify complex concepts—whether chatting on Slack, presenting over Zoom, or documenting solutions in Notion.
You balance urgency and focus. Yes, things move fast, but you know when to slow down for deep work.
You don’t just highlight issues; you propose solutions that drive teams forward.
You’re energized by remote collaboration and enjoy working with teammates who bring diverse skills to the table.
You bring 3+ years of hands-on experience in business analysis, operations, or a related field.
You’re comfortable with agile workflows and familiar with roadmap planning, backlog management, and iterative improvement.

Our Remote Work Environment

Here, you’ll have the freedom to focus without office distractions. Collaboration happens on your schedule, whether it’s a quick Slack ping or a more structured Zoom workshop. Your workspace is wherever you do your best thinking, and your contributions matter, regardless of where you log in from.

Growth and Learning Opportunities

Curiosity isn’t just welcome—it’s encouraged. You’ll find doors open for skill development, from interactive workshops and hands-on project work to connecting with experienced teammates. If you’re driven to master new analytics tools or aspire to move into operations strategy, you’ll have practical ways to advance.

Salary and Benefits

You’ll earn a yearly salary of $83,308—a reflection of the value you bring to our team. In addition to competitive pay, you can expect genuine work-life support, including flexible hours, paid time off, and opportunities for personal growth, all part of the experience.

Ready to Lead Change from Georgia?

If you thrive on turning complexity into clarity, and you want your work to ripple out across an entire state, we’re ready to meet you. Let’s build something purposeful together—step into a role where your insights create real momentum.

Remote opportunity with global reach — applications are welcome from candidates in any country.