Remote Liability Claims Adjuster

Role Overview

Join a professional team committed to ethical, thorough, and timely claims resolution. As a Remote Liability Claims Adjuster, you'll independently manage liability claims from initial intake to final resolution. This position is ideal for individuals who are analytical, organized, and comfortable working remotely. You will engage in investigative processes, determine liability, and negotiate settlements, all while operating within a virtual environment. Your efforts will directly contribute to achieving high levels of policyholder trust and satisfaction.

Primary Responsibilities

• Manage a diverse caseload of liability claims, including general, auto, and premises liability.
• Review incident reports, interview involved parties, and gather supporting documentation.
• Conduct a liability analysis using applicable laws and policy terms
• Document findings, assessments, and actions clearly in the claims management system
• Engage with legal teams, medical consultants, and third-party experts as necessary
• Communicate empathetically and professionally with policyholders and claimants
• Maintain compliance with federal, state, and internal regulatory standards
• Negotiate fair settlements within established authority
• Identify subrogation potential and assist in recovery efforts
• Track progress and ensure timely claim closures

Work Environment

Remote Culture and Flexibility

• Operate in a fully remote, paperless environment with autonomy to manage workload.
• Work independently with access to digital resources and remote supervisory support.
• Structured onboarding and virtual training programs are provided to support your success.

Team Communication and Collaboration

• Attend regular virtual meetings to align with company goals and team expectations.
• Participate in ongoing case review sessions and knowledge-sharing initiatives.
• Stay in contact through real-time chat apps and scheduled video meetings

Tools and Technology

Claims and Communication Platforms

• Access to industry-standard systems like Guidewire, ClaimCenter, or proprietary portals
• Communicate through secure platforms like Slack, Microsoft Teams, or Zoom

Digital Productivity Tools

• Use of e-signature software, automated workflow management, and remote investigation tools
• Cloud-based documentation systems for centralized file management

Qualifications and Skills

Required Experience and Licensing

• At least 3 years of direct experience managing liability claims in insurance or legal settings
• Strong familiarity with multi-jurisdictional liability laws and insurance regulations
• Possession of an active Claims Adjuster License; multi-state licensing is a strong advantage

Core Professional Competencies

• Proficiency in interpreting legal documentation and insurance policies
• Exceptional written and verbal communication skills for remote correspondence
• Comfort with digital tools and fast-paced virtual collaboration
• Logical, methodical approach to problem-solving and liability assessment
• High level of accuracy and attention to detail in documentation and reporting
• Ability to manage stress, multitask, and adapt to evolving priorities

Performance Expectations

Success Metrics and Outcomes

• Resolve claims promptly while adhering to quality assurance standards
• Consistently achieve benchmarks related to accuracy, timing, and client satisfaction
• Demonstrate accountability through well-documented and justifiable case files
• Minimize claim lifecycle durations while ensuring compliance with legal protocols
• Contribute to a positive team reputation by maintaining professionalism and ethical conduct

Compensation and Benefits

Salary and Retirement Package

• Annual salary of $65,629 paid bi-weekly
• Comprehensive 401(k) retirement plan with employer contribution matching

Additional Employee Benefits

• Work-from-home privileges with flexible scheduling
• Medical, dental, and vision insurance options are available from day one
• Paid vacation days, sick leave, and recognized public holidays
• Professional licensing and continuing education reimbursements
• Well-being support programs and confidential personal counseling access

Why This Role Stands Out

Professional Impact and Autonomy

• Serve as a trusted resource in evaluating and resolving complex liability cases.
• Enjoy the independence of remote work with built-in support and development resources.
• Be recognized for your expertise in resolving high-value claims with integrity.

Personal Development Opportunities

• Receive structured feedback and participate in performance review cycles
• Gain exposure to different claim types and specialized legal frameworks
• Take advantage of leadership development and technical certification programs

Career Advancement Opportunities

Future Growth Paths

• Transition into senior adjuster roles with expanded responsibilities and decision authority
• Cross-train with related departments, including litigation, compliance, and risk management
• Engage in mentorship and internal coaching opportunities

Learning and Certification Support

• Access a digital learning platform with curated insurance and legal content
• Receive company-funded support for relevant designations such as AIC or CPCU.
• Attend virtual conferences and professional association events

Call to Action

Join Our Claims Team Remotely

Are you ready to make a difference in the claims resolution process? Apply now to become part of a team that values accuracy, fairness, and empathy. This remote role allows you to build a meaningful career from the comfort of your own space while helping clients navigate difficult circumstances. Let your expertise guide outcomes that matter—start your application today.