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Senior Virtual Event Operations Manager

$182,109.00
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Description

📌Senior Virtual Event Operations Manager

🌍 Location & Compensation

  • 📍 Location: Remote (Work from Anywhere)
  • 💼 Job Type: Full-Time
  • 💰 Annual Salary: $182,109

🌟 About the Role

Are you an experienced professional who loves organizing and orchestrating impactful events from behind the scenes? Do you excel in fast-paced roles that combine innovation, communication, and thoughtful planning? We seek a Senior Virtual Event Operations Manager to lead the design and execution of high-quality virtual events that align with our values of diversity, equity, and inclusion. In this role, you’ll manage operations and help shape meaningful experiences that unite people across borders and cultures.

Our team believes in human-centered work. That means we create spaces where everyone feels welcomed, heard, and valued. Our virtual events are more than just webinars—they are moments of connection that spark innovation and build community. We'd love to meet you if you are ready to bring empathy, strategy, and technical excellence to a collaborative and people-first workplace.

🧉 Key Responsibilities

🎯 End-to-End Event Management

  • 🔹 Strategize, plan, and manage a diverse portfolio of virtual events, ranging from small workshops to large-scale conferences
  • 🔸 Collaborate with stakeholders to understand objectives, define KPIs, and deliver experiences aligned with business goals
  • 🔹 Develop comprehensive project timelines and workflows to ensure smooth and timely event delivery
  • 🔹 Conduct risk assessments and troubleshoot issues proactively to maintain event quality and integrity

🛠️ Operations & Logistics

  • 🌈 Select and manage virtual platforms that meet accessibility, security, and engagement standards
  • 💡 Partner with cross-department teams and trusted service providers to coordinate logistics, registration platforms, and live event components
  • 🖥️ Execute tech checks, platform rehearsals, and run-of-show meetings with presenters and facilitators
  • 🛍️ Monitor live events in real-time, manage contingencies, and oversee post-event data collection and asset delivery

🤝 Team Leadership & Collaboration

  • ✨ Guide and mentor a team of event specialists, freelancers, and support staff to foster excellence and growth
  • 🫷 Promote cross-functional collaboration between marketing, creative, content, and technical teams
  • 📣 Lead inclusive team meetings, retrospectives, and celebrations to reinforce connection and trust across distributed teams
  • 💼 Help build frameworks that improve knowledge-sharing and process documentation within the events department

🔍 Continuous Improvement

  • 📊 Collect and analyze data to evaluate performance and attendee engagement
  • 📈 Research market trends and continuously optimize event strategies for better reach, inclusivity, and accessibility
  • 🫲‍♂️ Develop toolkits and resources that scale high-quality virtual experiences across programs and geographies

💖 What Sets This Role Apart

This isn’t just another event role—it’s an opportunity to use your creativity and leadership to make a real difference. We believe:

  • 🌍 Work should fit into your life, not the other way around. We offer complete flexibility and trust in how you work.
  • 🧲 Your mental well-being matters. We support healthy boundaries and promote restorative time.
  • 🌱 Growth isn’t linear. Whether you want to deepen your expertise or pivot into something new, we support your path.
  • 🌈 Every perspective matters. Your background, story, and ideas are essential to our success.

🧠 Who You Are

You are someone who brings both analytical thinking and emotional intelligence to the table. You are excited by the strategic and tactical aspects of event planning and care deeply about creating safe building spaces, empowering, and engaging others.

✔️ Must-Haves

  • 📅 Minimum of 5 years in event management, with at least three focused on virtual or hybrid events
  • 💬 Excellent interpersonal and written communication abilities, with a talent for building rapport and conveying ideas effectively
  • 🛠️ Proficient in tools like Zoom, Hopin, Webex, On24, and event engagement platforms
  • 📓 Experienced in using organizational platforms such as Asana, Monday.com, ClickUp, or Trello
  • 🔎 Strong attention to detail, critical thinking, and organizational skills
  • 🤜 Demonstrated success managing high-impact events across time zones and cultures

💖 Nice-to-Haves

  • 🌟 Experience creating inclusive event content, supporting accessibility (e.g., captions, screen readers)
  • 🤝 Experience with budget planning, ROI analysis, and procurement of event tech
  • 🌎 Familiarity with GDPR and global privacy laws related to virtual events

🌈 Our Culture: Empowerment Through Inclusion

We are proud of the culture we've built—a place where everyone feels seen and supported. Our commitment to an inclusive workplace means we don’t just accept differences; we celebrate them. Whether it’s offering flexible hours for parents, providing mentorship for career changers, or cultivating safe spaces for underrepresented groups, we strive to ensure that all employees feel a sense of belonging.

Take it from one of our teammates:

"Joining this company changed how I view remote work. I’ve been empowered to be myself, lead bold projects, and still have time to care for my family." – Alex Rivera, Senior Content Strategist

This is more than a workplace—it’s a community.

🛡️ Equal Opportunity Commitment

As an inclusive and fair employer, we value the uniqueness of every individual and are committed to hiring based on merit, potential, and alignment with our mission. We welcome candidates from all walks of life and backgrounds, and we are committed to removing barriers to opportunity and fostering a workplace where everyone has the opportunity to succeed.

🚀 Why You’ll Love Working With Us

  • 🏖️ Generous PTO & holiday leave
  • 🧘 Well-being stipends & mental health resources
  • 🎓 Learning and development allowances
  • 🖥️ Modern tech support for remote setups
  • 🌺 Diverse employee resource groups
  • 👪 Family leave, support for caregivers, and flexible schedules

✨ Ready to Join Us?

We’d love to hear your story—apply today and help us create world-class virtual events that uplift, engage, and unite people worldwide.

Bring your curiosity, creativity, and compassion to a team that celebrates what makes you you. 💬

Frequently Asked Questions (FAQs)

1. What types of virtual events will I be responsible for managing in this role?

You will oversee a broad range of virtual events, including small interactive workshops, internal employee engagement activities, large-scale public conferences, and strategic partner webinars. Each event will have its own goals and audience, requiring tailored planning and execution strategies.

2. How does this position contribute to the company’s diversity, equity, and inclusion efforts?

This role plays a central part in ensuring all virtual events are inclusive, accessible, and representative of diverse voices. From selecting platforms that support accessibility features to collaborating with speakers from diverse backgrounds, you'll help create environments that welcome every participant.

3. What are the biggest challenges in executing high-quality virtual events across time zones and cultures?

One of the main challenges is coordinating live sessions that accommodate global participants while maintaining real-time engagement and technical reliability. Cultural sensitivity, timing logistics, and language inclusivity are key considerations that require careful planning and flexibility.

4. What kind of technology stack will I be expected to work with regularly?

You will frequently use virtual event platforms, such as Zoom, Webex, Hopin, and On24, along with project management tools like Asana, Monday.com, or Trello. Familiarity with integrations for captioning, screen readers, and CRM tools is also highly valued.

5. Are there opportunities to grow or branch into other roles from this position?

Absolutely. This position opens doors to senior leadership roles in operations, strategic event planning, and even cross-functional roles in communications or marketing. Given the company's strong culture of internal mobility and professional development, growth paths are encouraged and well-supported.

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