Remote Technical Writer in New York

About the Opportunity

Step into a role where clarity fuels innovation. As a Remote Technical Writer based in New York, you will serve as a strategic communicator who transforms complex technical concepts into accessible, user-friendly documentation. This role offers more than just writing—it presents a chance to influence how information is shared and understood across diverse teams and audiences. With an annual salary of $94,046, you will be joining a mission-driven organization where your words drive understanding, progress, and performance.

Key Responsibilities

Crafting High-Impact Documentation

• Develop comprehensive user manuals, knowledge base articles, how-to guides, and FAQs that support diverse technical products.
• Translate technical specifications into clear, concise documentation tailored to developers, users, and stakeholders.

Collaborating Across Disciplines

• Work closely with engineers, developers, and UX designers, alongside product managers, to ensure precision and coherence in all materials.
• Participate in Agile sprints and provide documentation support throughout the product lifecycle.

Maintaining and Updating Content

• Audit and revise existing materials for consistency, relevance, and alignment with product updates.
• Utilize documentation tracking tools and content management strategies to track content evolution efficiently.

Championing User-Focused Communication

• Advocate for a user-first perspective in all written content.
• Test documentation for usability and make refinements based on user feedback and analytics.

Work Environment & Culture

Remote-First Flexibility

• Operate from the comfort of your own space while staying connected to a dynamic, distributed team.
• Engage in virtual brainstorming sessions, collaborative editing, and asynchronous reviews that support deep work.

Inclusive and Empowering Culture

• Be part of a supportive team that values intellectual curiosity, transparency, and respect.
• Participate in initiatives that celebrate professional growth, including peer mentorship and virtual learning circles.

Purpose-Driven Impact

• Contribute to the development of documentation that empowers customers and internal teams alike.
• Your work enhances the user experience and ensures every feature and update is communicated clearly and consistently.

Tools, Technologies, and Frameworks

Authoring & Content Platforms

• Leverage industry-leading tools such as MadCap Flare, Adobe FrameMaker, and Markdown for streamlined documentation workflows.
• Utilize content management systems like Confluence, Notion, and Git-based platforms for efficient collaboration.

Multimedia & Visualization

• Create visually engaging guides by incorporating screenshots, diagrams, and screencasts.
• Work with tools like Snagit, Lucidchart, and Figma to enhance clarity and user engagement.

Development Integration

• Gain exposure to source control environments like GitHub or Bitbucket for seamless integration with developer workflows.
• Collaborate with product and engineering teams using Jira, Asana, and Trello to track progress and align on goals.

Skills and Qualifications

Required Qualifications

• Bachelor's degree in English, Communications, Technical Writing, or a related field.
• Minimum of 3 years of experience in technical writing for software or digital platforms.
• Demonstrated ability to write for a technical and non-technical audience.

Essential Competencies

• Strong research and analytical skills with the ability to grasp new concepts quickly.
• Excellent written communication, editing, and organizational abilities.
• Familiarity with HTML, CSS, and XML documentation standards.

Preferred Attributes

• Experience with API documentation and developer tools.
• Understanding of cloud-based technologies and platforms.
• Background in agile methodologies and continuous documentation delivery.

Growth and Leadership Opportunities

Career Advancement

• This role is designed for growth. As you deepen your technical expertise, opportunities to mentor junior writers, lead documentation strategy, or specialize in API writing become available.
• Regular performance evaluations and development plans ensure you stay aligned with your career goals.

Skill Development

• Access to funded certifications, writing workshops, and learning platforms.
• Participate in tech conferences, webinars, and product deep-dives to sharpen your understanding of emerging tools and methodologies.

Leadership Recognition

• Be recognized not only for your content but for your initiative, problem-solving, and cross-functional collaboration.
• Contribute to building internal documentation standards and shaping content governance.

Who Thrives Here

This position is ideal for communicators who bring both logic and creativity to the table. If you enjoy breaking down technical subjects into digestible insights, find satisfaction in well-structured pages, and love collaborating with forward-thinking technologists, you will feel at home. Self-starters who take ownership, ask insightful questions, and welcome feedback will flourish.

Call to Action

Ready to transform complex information into meaningful content that makes a difference? Apply now to become a Remote Technical Writer and help create the documentation that guides, educates, and empowers. Take the next step in your professional writing journey—a journey where your voice brings clarity to innovation and your growth is not just supported, but celebrated.