Remote Hospice Triage RN Job Description

A Compassionate Opportunity to Make a Real Difference

Imagine using your nursing expertise not just to treat, but to comfort—guiding patients and families through the most tender moments of life with empathy, calm, and clarity. As a Remote Hospice Triage RN, you'll be the trusted voice patients hear in moments of uncertainty, and the steady hand that supports caregivers through the realities of hospice care. This fully remote opportunity empowers you to provide critical triage support from the comfort of your own home while staying closely connected to a collaborative, inclusive, and purpose-driven team.

About the Role

In this unique nursing role, you'll handle real-time patient triage calls, prioritize clinical concerns, and coordinate care interventions, ensuring patients receive timely, compassionate, and clinically sound support. You won't be alone in this work. You'll be backed by an interdisciplinary hospice team that shares your mission of honoring life with dignity.

This position is ideal for emotionally intelligent, seasoned RNs who possess a strong background in hospice care, a capacity for rapid clinical decision-making, and a deep reservoir of empathy. You will work from home, engaging virtually with families, physicians, social workers, and field nurses to deliver seamless care.

Annual Salary: $87,440

What You'll Be Doing

Triage and Care Coordination

• Field incoming calls from patients, families, and caregivers during assigned shifts, delivering calm, clear guidance.
• Assess symptom severity and make swift, informed triage decisions using hospice care protocols.
• Recommend appropriate interventions, including medication changes, urgent nursing visits, or caregiver instructions.
• Escalate high-priority issues to the on-call hospice team as needed.
• Document all interactions thoroughly and compliantly in the electronic health record (EHR).

Emotional and Educational Support

• Offer education and reassurance to caregivers navigating difficult hospice decisions.
• Normalize the dying process with compassion, dignity, and cultural sensitivity.
• Provide grief support and validate caregiver concerns without clinical detachment.

Collaborative Hospice Environment

• Engage in virtual huddles with fellow nurses, social workers, and chaplains.
• Report patterns or concerns to improve care planning and patient outcomes.
• Actively participate in ongoing education around hospice trends and care standards.

Work Environment and Culture

This isn’t just a job; it’s a calling. Our remote culture is built around trust, flexibility, and purpose. Here, every RN is valued not just for what they do, but for who they are. You’ll be supported by an inclusive workplace that celebrates different perspectives, fosters authentic collaboration, and maintains a zero-tolerance stance toward discrimination.

We prioritize well-being. Expect a work-from-home environment designed for balance, where flexible scheduling, mental health resources, and real-time team communication tools are standard.

Tools and Technologies You'll Use

You’ll work with state-of-the-art digital tools designed explicitly for remote hospice triage. These include:

• Secure cloud-based EHR systems
• HIPAA-compliant telephony platforms
• Digital scheduling boards for shift transparency
• Symptom management and medication reference apps
• Integrated team messaging systems

All training and ongoing technical support will be provided, allowing you to focus on patient care rather than troubleshooting.

What You’ll Bring

Required Qualifications

• Active RN license in good standing with multistate or compact privileges.
• Minimum 2 years of recent hospice experience.
• Firm grasp of pain management protocols and end-of-life care best practices.
• Proven ability to assess, triage, and act quickly in high-stakes moments.
• Excellent verbal communication skills and emotional resilience.
• Experience with EHR documentation and digital health systems.
• Reliable internet connection and a distraction-free home workspace.

Preferred Qualifications

• Certification in hospice and palliative nursing (CHPN).
• Prior experience in a remote nursing or call-center triage environment.
• Bilingual proficiency (especially Spanish) is a plus.

Why Join Us?

Inclusive and Diverse Workplace

We are proud to be an equal opportunity employer. Our team reflects the communities we serve and values diverse voices. We recognize that inclusive teams drive better outcomes and that every team member deserves to feel seen, heard, and respected.

Meaningful Impact

Every call you take has the potential to change someone's final chapter. You’ll be a stabilizing presence in moments that matter most, and your work will bring clarity and comfort where it's needed most.

Professional Growth and Connection

• Access to continuing education in palliative care and nursing leadership.
• Connection to a nationwide network of hospice clinicians and thought leaders.
• Regular peer forums and virtual wellness check-ins.

Benefits You’ll Enjoy

• Competitive annual salary of $87,440
• Flexible remote schedule with shift options (evenings, overnights, weekends)
• Comprehensive health, dental, and vision insurance
• Generous PTO and paid holidays
• Wellness programs and teletherapy access
• Employer-funded 401(k) plan

Your Next Chapter Starts Here

If you're ready to bring empathy, excellence, and expertise to a role that genuinely matters, this is your moment. As a Remote Hospice Triage RN, you won't just answer calls; you'll answer a calling.

🌱 Ready to lead with compassion and grow with purpose?

Apply now and be the calm in someone’s storm. Your voice could be the comfort that changes everything.