Remote E-commerce Specialist (Remote - NYC)

Role Overview

Do you have a knack for improving online shopping experiences and a solid grasp of the digital marketplace? This fully remote position is tailored for NYC-based candidates ready to contribute to the evolution of e-commerce. As a Remote E-commerce Specialist, you'll apply sharp problem-solving, digital know-how, and methodical execution to improve online store functionality and boost performance. The role combines strategic thinking with daily implementation in a collaborative virtual setup.

Core Responsibilities

• Update and manage product listings to improve visibility, ensure accuracy, and enhance shopper engagement.
• Maintain accurate pricing, inventory levels, and product categorization across platforms.
• Review purchasing trends and customer behaviors to optimize product strategy.
• Work hand-in-hand with the marketing department to coordinate promotions and product rollouts.
• Oversee the timely execution of seasonal campaigns and product launches.
• Respond to customer concerns to improve satisfaction and reduce churn.
• Confirm that content and digital assets align with platform specs and branding guidelines.
• Evaluate site performance using metrics like conversion rate, bounce rate, and revenue per visit.

Tools and Systems

• Experience using Shopify, WooCommerce, or BigCommerce
• Analytics through Google Analytics, Hotjar, Looker Studio
• Familiarity with Moz, SEMrush, and Ahrefs for search insights
• CMS tools for updating digital content
• PIM software for managing product information
• Excel, Google Sheets, and data visualization tools

Remote Work Culture

This opportunity allows you to work from anywhere in the New York City region while staying engaged with a dynamic virtual team. Collaboration happens through digital platforms, daily check-ins, and open communication. The focus is on achieving results while maintaining a balanced, flexible work structure that supports autonomy and creativity.

Candidate Profile

• At least 2 years in e-commerce or a similar digital operations role
• Knowledgeable in optimizing digital content and improving online sales funnels
• Comfortable working across time zones and in remote setups
• Strong with numbers and able to turn insights into action
• Experience with support software and digital customer service processes
• Effective in virtual teamwork across creative and technical groups
• Self-motivated and meticulous in organizing tasks

Why Your Role Matters

Your work will influence how products appear, perform, and connect with customers. You'll help create a smoother, smarter digital buying experience that directly drives business outcomes. Whether it's optimizing page layout or adjusting merchandising strategy, your input shapes customer engagement and satisfaction.

You'll also explore new methods, participate in testing projects, and suggest improvements for the customer journey. Whether it's reducing friction at checkout or improving navigation, your feedback contributes to more innovative user experiences.

Your role will be instrumental in shaping the brand's presence and voice across multiple digital platforms. By managing how products are found and how they're perceived, you’ll have the opportunity to elevate the entire shopping experience. You'll serve as the go-to expert for ensuring products are not just visible but compelling. If you're looking for a place to sharpen your strategic thinking and digital execution, this is the role where your contributions matter every day.

Compensation and Perks

• $59,653 annual salary
• Fully remote setup with onboarding and ongoing support
• E-commerce learning resources and optional certifications
• Tools and platforms that enhance productivity
• Team structure that encourages growth and clear communication
• Room to advance within a thriving digital team

Professional Development

This position opens doors to further opportunities in areas like digital marketing, UX, and performance optimization. With hands-on experience and access to top-tier tools, you’ll grow your skills and develop a strong portfolio. Internal mobility and skill development are actively supported.

Ready to Apply?

Are you eager to make a mark in digital commerce from wherever you are? If you're proactive, thoughtful, and passionate about the online retail industry, we want to hear from you.

Take the next step in your career—apply now and help us build a more intuitive and practical e-commerce experience.