Remote Crew Scheduling Support Role

Introduction to the Opportunity

Are you a master at puzzles, a schedule wizard, and someone who thrives on solving complex coordination challenges? Here's your chance to help keep the heart of a dynamic aviation operation beating steadily—from anywhere in the world. Our Remote Crew Scheduling Support position combines structure with imagination, spreadsheets with storytelling, and timetables with team spirit. We're seeking a bright, resourceful individual ready to bring order to chaos and flair to forecasting, all while working in a fully remote capacity. With an annual salary of $43,040, this is your invitation to step into a role that values both your analytical mind and your creative thinking.

Our Vision and Why This Role Matters

In the ever-changing skies of modern air travel, precision and flexibility aren't just preferred—they're mission-critical. Our operations team is a dynamic blend of detail-oriented planners and agile problem solvers. From its early days navigating small-scale flight crews to today's expansive operations, our company has grown by championing innovation and collaboration. This role in Crew Scheduling Support is not just about managing rosters—it's about fueling smooth takeoffs, timely landings, and empowering our flight teams with certainty and support.

Key Responsibilities That Keep Us Flying

As a Remote Crew Scheduling Support Specialist, you'll be at the intersection of human logistics and operational excellence. Here's what your day-to-day might include:

Coordinating Crew Assignments

• Monitor and maintain crew schedules, adjusting flight assignments as needed to ensure availability, qualifications, and regulatory requirements are met.
• Ensure timely communication with crew members regarding schedule changes and updates.

Problem-Solving Under Pressure

• Address last-minute disruptions such as delays, cancellations, or unforeseen absences with calm, clear-headed decision-making.
• Juggle multiple crew rotations across time zones while adhering to FAA and labor guidelines.

Leveraging Scheduling Technology

• Use cloud-based crew management systems to generate and modify rosters.
• Analyze scheduling patterns and propose improvements using data dashboards and reporting tools.

Communicating with Precision and Care

• Serve as the primary point of contact for crew availability issues, schedule queries, and on-call updates.
• Write clear, concise shift updates and notifications with a dash of good humor when the timing calls for it.

Supporting Long-Term Planning

• Collaborate with operations leaders to forecast staffing needs for upcoming flight seasons and holiday surges.
• Provide input into shift coverage models and workforce optimization efforts.

Tools, Tech & Digital Cockpit

This isn't your grandmother's Rolodex job. You'll be interacting with a suite of modern software to keep things humming:

• Crew Management Platforms (like Sabre, AIMS, or Jeppesen)
• Workforce Optimization Tools for Strategic Staffing
• Cloud Collaboration Suites (Google Workspace, Microsoft Teams)
• Instant Messaging Systems for real-time crew updates
• Time-Zone Converters because "Friday at 9 a.m." means different things around the globe

The Work Environment You Can Count On

This fully remote position allows you to work from anywhere with the strongest Wi-Fi connection. Whether you’re coordinating schedules from a quiet home office or catching a breeze at a beachside workspace, your virtual support network is always within reach.

• Work hours span rotating shifts to support 24/7 operations, including weekends
• Training is provided via interactive webinars and virtual job shadowing
• Team communication thrives through video calls, chat threads, and task boards
• Real-time problem-solving is done collaboratively using shared calendars and live crew status feeds

Who Thrives Here: Required Skills and Ideal Qualities

To succeed in this role, you need more than a strong Wi-Fi signal. We’re looking for someone who brings empathy to communication and creativity to challenges. Here's what will help you soar:

Minimum Qualifications

• Previous experience in scheduling, workforce coordination, aviation operations, or logistics support
• Strong command of remote communication tools and digital workflows
• Familiarity with regulatory compliance in scheduling (FAA rules, labor laws, etc.)
• Ability to remain calm under pressure and think one step ahead

Desired Attributes

• A sense of humor paired with professionalism—you know when to bring the laughs and when to lock in.
• Comfortable making autonomous decisions with input from wider teams
• Organized multitasker who finds joy in syncing multiple schedules at once
• Eager to learn new tech tools and continuously improve your workflow

Professional Development and Growth

This isn't a job to sit still in. If you’re someone who thrives in fast-paced, ever-evolving roles, you’ll find ample room to grow:

• Gain expertise in high-level crew operations and global scheduling strategies
• Learn to analyze staffing metrics and contribute to performance forecasting
• Opportunity to move into supervisory or strategic planning roles
• Build a career in aviation support without needing to set foot in an airport

Why You'll Love This Role

Let’s be honest: coordinating flight crews is like solving a Sudoku puzzle made of jet engines, time zones, and human personalities. And that's precisely what makes it rewarding. Each shift brings a new set of challenges to solve and a fresh crew to support. When everything clicks into place, you know you've made a real difference.

Plus, perks include:

• Fully remote flexibility so you can avoid commutes and plan your work life your way
• Access to travel insights and aviation operations knowledge
• Being part of an agile, funny, innovative team that knows how to juggle schedules and smile while doing it

Takeoff Starts Now 🚀

Are you ready to take your scheduling skills to cruising altitude? Join a company that values clarity, creativity, and calm-in-chaos thinking. Make an impact from behind the screen, one flight at a time. Apply today and chart your own course in remote aviation support.

This is your boarding call for a career that's anything but grounded. Let's fly!