Remote Claims Intake Processor

Introduction: Your Future Begins Here

Step confidently into the role of a Remote Claims Intake Processor, where your detail-oriented mindset and ability to streamline workflows will directly influence customer satisfaction and operational success. This remote opportunity offers a structured work environment with the flexibility of working from home while contributing to a purpose-driven team. With an annual salary of $46,641, this role allows you to build a meaningful career while performing work that matters. You'll be a vital part of a team that values integrity, accuracy, and service excellence. If you're looking for a remote career that aligns with your personal growth goals and professional values, this could be your next significant move.

Key Responsibilities: Where Precision Meets Purpose

Intake Oversight and Data Validation

• Receive and organize claim submissions using secure cloud-based platforms.
• Verify the completeness of documents against intake checklists and compliance standards.
• Input and route claims to designated teams following established digital workflows.
• Track pending documentation and proactively follow up to minimize delays.

Stakeholder Coordination and Support

• Contact claimants, providers, or internal departments to clarify missing or ambiguous details.
• Maintain real-time logs of communications and claim updates in intake management software.
• Respond to queries professionally via email or internal messaging systems.
• Facilitate smooth collaboration between departments for quick claims processing.

Compliance-Driven Procedures

• Work within HIPAA and state-specific regulatory frameworks to protect sensitive data.
• Stay updated on changes in intake requirements or insurance documentation rules.
• Maintain confidentiality and comply with all data handling protocols.
• Participate in compliance-focused training sessions and team briefings.

Work Environment: Where Remote Meets Reliable

This fully remote position combines focused, independent work with collaborative virtual engagement. Our company culture values balance, offering structure and autonomy in equal measure. Through regular team huddles, asynchronous communication tools, and performance coaching, you'll always stay aligned with shared goals. Whether you're based in a quiet home office or a co-working setup, you'll have the support and systems to succeed. Tools like digital dashboards, feedback loops, and milestone tracking ensure visibility and clarity in your day-to-day work.

Technology Stack: Tools That Power Performance

• Claims intake software such as ClaimCenter, Origami Risk, or enterprise tools.
• Document verification systems like DocuSign, PandaDoc, or Adobe Sign.
• Workflow trackers, including Trello, ClickUp, or Asana.
• Communication tools like Slack, Zoom, Google Meet, and Outlook.
• CRM systems such as Salesforce or Freshdesk.
• Secure cloud environments using AWS or Microsoft Azure.

Qualifications: The Skills That Set You Apart

Required Experience and Skills

• At least 1 year of experience in insurance claims, health administration, or a similar back-office role.
• Firm grasp of digital file organization, naming conventions, and secure data handling.
• Fast and accurate typing, ideally 45+ WPM, with strong proofreading ability.
• Excellent email etiquette and ability to write clear, concise messages.
• Competence with spreadsheets and digital intake forms.

Preferred Qualifications

• Exposure to insurance terms, intake codes, or healthcare records.
• Experience managing multiple tasks in high-volume environments.
• Strong self-management skills with accountability in remote settings.
• Customer-centric approach with problem-solving instincts.
• Ability to adapt to updated policies and process changes.

Career Growth and Development: Expand Your Impact

By joining the intake team, you’ll gain exposure to critical business functions that form the backbone of our customer service and operational delivery. With time, you may advance into roles like Claims Analyst, Compliance Coordinator, or Process Improvement Associate. Our company invests in professional development through mentorship, certification support, and cross-training opportunities. If you value ongoing learning and upward mobility, this is a role that will evolve with you. You’ll play a pivotal role in supporting the maintenance of compliance, accuracy, and efficiency across departments.

Our Values: Built on Trust, Excellence, and Integrity

Our remote-first philosophy empowers individuals to perform at their best while maintaining work-life balance. We believe in rewarding attention to detail, fostering open communication, and promoting from within. Team members are empowered to contribute insights, proactively solve problems, and continually improve systems. We believe that success stems from collaboration, not competition, and we cultivate an inclusive environment where your unique background is viewed as a valuable asset. You'll work alongside motivated professionals who take pride in doing meaningful work and solving real problems every day.

Call to Action: Take the Next Step

If you're a focused, motivated individual with a passion for helping others through behind-the-scenes excellence, we want to hear from you. Apply now to become a Remote Claims Intake Processor and be part of a future-forward team that values accuracy, communication, and purpose. This is more than a job—it's your chance to shape processes, support clients, and grow within an industry that values remote innovation and operational excellence. Let your next chapter begin here.