Remote Casualty Claims Adjuster

Role Overview

Join a dynamic team that values analytical thinking, interpersonal insight, and the resilience to excel in a fast-paced, fully remote claims environment. As a Remote Casualty Claims Adjuster, you will take on a key function in evaluating, coordinating, and resolving complex liability claims with precision and fairness. This opportunity enables you to develop professionally while contributing to a forward-thinking organization that prioritizes integrity, innovation, and client trust at its core.

Primary Responsibilities

Liability Assessment and Claim Resolution

• Investigate and determine liability for a wide range of general liability and bodily injury claims.
• Conduct thorough interviews with claimants, witnesses, and involved parties to establish facts.
• Analyze police reports, medical records, legal documents, and photos to assess claim validity.

Documentation and Regulatory Compliance

• Maintain detailed records and claim notes to support internal reviews and audits.
• Ensure compliance with applicable federal, state, and local claims-handling regulations.
• Collaborate with legal counsel and third-party administrators to manage complex issues.

Professional Communication and Dispute Management

• Provide empathetic and informative communication throughout the claim lifecycle.
• Address disputes and escalations with professionalism and clarity.
• Deliver timely updates and settlement discussions when appropriate.

Analytical Claims Handling

• Leverage analytical platforms to uncover patterns and evaluate claim severity.
• Apply predictive modeling insights to improve reserve accuracy and decision-making.
• Participate in continuous improvement by sharing findings and process enhancements.

Remote Work Environment

Virtual Work Culture

This is a fully remote position designed for autonomy and productivity. Work from the comfort of your home while remaining connected to a high-performing team through leading communication tools.

Team Collaboration and Communication

Daily stand-ups, collaborative planning, and virtual brainstorming sessions keep everyone aligned. We believe in open communication and the value of every voice in shaping the path forward.

Growth-Focused Culture

Our culture fosters upward mobility, ongoing learning, and peer mentoring. Whether you're refining your claims strategy skills or exploring a leadership path, your growth is our priority.

Tools and Technologies Used

Claims Management Platforms

• Guidewire ClaimCenter
• Duck Creek Claims
• Xactimate for reporting and estimation tasks

Communication and Collaboration Tools

• Slack, Zoom, and Microsoft Teams for seamless communication
• Trello and Jira for workflow and case tracking

Data and Analytics Software

• Tableau dashboards for performance analytics
• SQL for structured data extraction
• Excel with pivot tables and formula automation for claims analysis

Required Qualifications

Core Experience and Expertise

• At least 3 years of experience handling general liability and bodily injury claims
• Deep knowledge of tort law, subrogation practices, and comparative negligence
• Excellent written and oral communication skills
• Competence with digital claims systems and documentation tools
• Proven time management and multi-tasking ability

Preferred Credentials

• Bachelor’s degree in Insurance, Risk Management, or a similar discipline
• Active adjuster licenses across multiple jurisdictions
• Background in handling property damage or workers’ compensation claims
• Experience working with fully remote insurance teams

Key Performance Indicators

The timeliness of claim resolution, compliance rates, client satisfaction scores, and contributions to ongoing improvement measures success in this role. Strong performers demonstrate integrity, adaptability, and thoughtful judgment in every decision.

Career Development Opportunities

We invest in your career from day one. Explore advancement paths into senior claims roles, training lead positions, or specialized litigation support. Receive sponsorship for industry certifications, attend virtual workshops, and benefit from one-on-one mentorship.

Compensation and Benefits Summary

• Annual Salary: $69,562
• Comprehensive health, dental, and vision plans
• 401(k) with company match
• Flexible work hours and generous PTO
• Paid parental leave and wellness programs
• Tuition reimbursement and development stipends

Company Mission and Impact

We're redefining claims resolution by prioritizing customer experience, ethical standards, and technology-driven decision-making. Every claim handled is an opportunity to build trust and restore peace of mind for our clients.

Call to Action

Are you a meticulous, empathetic professional seeking purpose in your remote career? Apply now to shape your future in a role where your expertise brings comfort, clarity, and confidence to every client you serve.

Apply today—become the trusted advocate claimants need when it matters most.