Remote Bodily Injury Claims Adjuster Job Description

Role Overview

Welcome to a role where empathy meets precision, and where your knack for storytelling, investigation, and decision-making makes a real difference. As a Remote Bodily Injury Claims Adjuster, you won't just evaluate accident-related injuries—you'll craft solutions, negotiate fair outcomes, and support individuals through some of life’s toughest moments. If you're energized by challenges, eager to grow your investigative mind, and looking for a work-from-home career that blends heart and hustle, we’d love to meet you.

With a competitive annual salary of $63,586, this role lets you contribute to a creative, future-focused team, without changing out of your slippers.

Company Vision and Culture

Our Vision: Innovation With Impact

We're not your traditional insurance squad. We're a team of curious minds using modern tools to rethink how bodily injury claims are handled. We've replaced clunky processes with clean, digital workflows. We've combined compliance and compassion to create a culture of creativity. From real-time data dashboards to AI-assisted triage systems, we’re not just adjusting claims—we’re redefining the claims experience.

Key Responsibilities of the Role

Investigating Claims with Empathy and Accuracy

• Analyze bodily injury claim files using digital tools and human intuition
• Conduct remote interviews with claimants, witnesses, and medical professionals
• Gather, review, and synthesize medical records, accident reports, and legal documents

Negotiation and Resolution Strategies

• Determine liability and injury severity with accuracy and empathy
• Negotiate settlements that are fair, compliant, and human-centered
• Collaborate with legal teams, fraud analysts, and medical advisors to ensure outcomes are just and defensible

Documentation and Regulatory Compliance

• Keep digital records organized, accurate, and audit-ready
• Adhere to jurisdictional regulations, ethical standards, and internal best practices
• Maintain a proactive follow-up system to prevent delays or claim stagnation

Work Environment and Collaboration

Virtual Workspace Design

Our remote team thrives on connection and autonomy. You’ll be working in a wholly digital ecosystem—no paper, no printer jams—just streamlined claim processing software, clear communication channels, and a culture that respects flexibility and focus.

Communication and Support Structure

• Asynchronous workflow tools to support deep work
• Virtual stand-ups and check-ins to stay aligned
• Wellness stipends and remote-friendly perks

Technology and Tools Used

Essential Tools of the Trade

We believe in equipping our adjusters with technology that works as hard as they do:

• Claims management platforms with intuitive dashboards
• AI-enhanced triage software for predictive analysis
• Secure cloud storage for instant file access
• Integrated communication tools (Zoom, Slack, Trello) to collaborate across departments

Required Qualifications and Skills

Experience and Industry Knowledge

• 3+ years handling bodily injury or casualty claims (multi-state exposure a plus)
• Strong understanding of injury evaluation, liability determination, and claims negotiation
• Proficient in remote workflows and modern claims software

Personal Attributes and Core Strengths

• Exceptional communication—because compassion and clarity matter
• Creative problem-solving in complex or ambiguous scenarios
• An analytical mindset with a pinch of healthy skepticism
• Meticulous with a firm grasp of overarching goals

Educational Background and Licensing

• Bachelor’s degree or equivalent work experience in insurance, law, healthcare, or related fields
• Adjuster license in at least one U.S. state (multi-state licenses preferred)

Support, Learning, and Advancement

Training and Mentorship Programs

We invest in our team just as much as they invest in their craft. You’ll enjoy a variety of growth-oriented benefits designed to keep your career (and your soul) nourished:

• Ongoing virtual training and certifications
• Mentorship from senior adjusters and litigation experts
• Access to a dynamic knowledge-sharing platform
• Personalized development paths and goal-setting sessions

Career Progression Opportunities

This role is more than a job—it's a launchpad. Grow into leadership, specialize in litigation support, or cross-skill into fraud analytics or compliance auditing. We’re not here to box you in—we’re here to back you up.

Whether you aspire to become a Senior Claims Specialist, Remote Claims Trainer, or transition into risk management consulting, this path is wide open.

Why Join Us?

Our Value Proposition

• ✨ A mission-driven culture that values integrity and ingenuity
• 🚀 Modern tech stack that simplifies your workflow
• 🌳 Sustainable work-life balance with generous PTO and mental wellness days
• 🌟 Recognition programs for creative problem-solvers and top performers

Call to Action

Apply Today

If you’re excited to turn injury data into impact, claim files into stories, and chaos into clarity—all while working from the comfort of your home—we want to hear from you. Your next chapter in remote claims innovation starts here.

Apply now and adjust the future with us.