Remote Billing Specialist in New York

Make a Real Difference from Anywhere

Step into a career where precision and compassion go hand in hand. As a Remote Billing Specialist based in New York, you’ll be instrumental in ensuring accurate and empathetic billing support to both clients and internal departments. With an annual salary of $54,772, this position provides a pathway for professional growth while fostering a diverse and inclusive workplace that promotes well-being and flexibility. Our commitment to an inclusive workplace means that your voice matters, your experience is respected, and your growth is prioritized in every step of your journey.

What You’ll Be Doing

Billing That Goes Beyond Numbers

Your day-to-day will involve creating detailed and accurate invoices based on service logs and client agreements. You’ll be responsible for verifying records, reconciling discrepancies, and ensuring that all billing communications are clear and respectful. Your role is crucial in maintaining transparency and trust with clients while upholding the highest standards of financial accuracy and integrity. You’ll review account histories, follow up on unresolved issues, and ensure that every transaction reflects our company’s commitment to reliability and integrity.

Collaborative Workflow and Support

Although you’ll be working remotely, your role is deeply collaborative. You’ll coordinate with multiple departments, including finance, customer support, and compliance. Regular check-ins, shared digital dashboards, and virtual team huddles help maintain strong communication and keep workflows aligned. You’ll communicate with external contacts, such as clients and insurers, offering clarity on billing matters while upholding professionalism and patience. Your input will also be vital in improving internal systems and identifying recurring challenges to streamline billing operations for future success.

Organized Documentation and Reporting

Maintaining thorough records is at the heart of this role. You’ll be expected to log billing activities accurately using cloud-based tools, ensuring that data is both secure and easy to access when needed. Monitoring aging reports and following up on past-due accounts in a courteous manner is a regular task. Additionally, you'll assist in preparing documentation for periodic audits, compliance checks, and financial reporting. Your careful attention to detail ensures every record meets our quality standards and supports accountability across the team.

The Technology You’ll Use

Modern billing operations demand efficient tools. You'll work with electronic billing platforms, cloud-based accounting systems, and communication tools that keep everyone on the same page. Familiarity with EHR systems (for healthcare-related clients), as well as platforms like QuickBooks or Xero, will support your success. Tools like Slack and Zoom foster ongoing conversations, while project management systems like Trello, Monday.com, or Asana help you manage multiple assignments simultaneously and stay organized throughout your workday.

A Workplace Built for You

Just because you work from home doesn't mean you’re working alone. You’ll be welcomed into a diverse team where flexibility, empathy, and cooperation are core values. Our inclusive workplace fosters a strong sense of connection, even across distances. Whether it’s virtual coffee chats, shared success stories, or mentorship programs, you’ll always feel part of something bigger. Your unique background, lifestyle, and working style are all respected. From adjustable hours to wellness initiatives, our practices are thoughtfully adjusted to reflect each individual's preferences and goals as a team member.

Your Skills and Qualifications

To succeed in this role, you’ll need a foundation of experience and a proactive mindset. A minimum of two years of experience in billing, invoicing, or accounts receivable provides the technical foundation. Comfort with remote billing platforms and cloud tools is essential, along with an understanding of compliance standards such as HIPAA, particularly for those with experience in the healthcare sector. Strong communication skills, a calm approach to problem-solving, and the ability to work independently are equally important. Our best candidates are those who combine focus with flexibility, delivering reliable results in a dynamic remote setting.

Stories of Real Growth

Maria’s journey with us started in an entry-level role. She had never worked remotely before, but she quickly adapted thanks to supportive onboarding and one-on-one mentoring. Today, Maria leads onboarding sessions herself, mentoring new hires with the same guidance she once received. She often shares how her career grew faster than she expected, because her ideas were heard, her schedule was respected, and her achievements were recognized. Stories like Maria’s are not the exception here; they are what we strive for with every new hire.

Opportunities for Advancement

Your career path doesn’t stop at Billing Specialist. We offer real opportunities to expand your skills and explore new roles. You might grow into a position as a Senior Billing Analyst, Compliance Specialist, or Remote Accounts Manager. Along the way, you'll have access to paid learning resources, certification programs, and mentorship opportunities. Our belief in professional development is more than talk—it’s built into our processes and supported by every leader in the organization.

Inclusion Is Our Foundation

We take pride in our inclusive workplace. We understand that diversity drives innovation and creates stronger, more empathetic teams. Our company proudly embraces diversity and actively seeks talented individuals from all walks of life, including those from diverse ethnic, gender, age, ability, and orientation backgrounds. We offer adaptive tools for employees who need them, flexible scheduling for caregivers, and pathways to leadership for those from underrepresented groups. Respect, equity, and empathy are at the core of everything we do.

Take the First Step Toward a Meaningful Remote Role

If you're ready for a role that blends accuracy with compassion, and professionalism with purpose, this is your opportunity. Become part of a workplace that values your input, uplifts your goals, and offers you the freedom to thrive from wherever you choose to work. Whether you’re managing client accounts or improving internal systems, your efforts will be seen, valued, and rewarded. This is more than a billing job—it’s a career you can grow into, a team you can rely on, and a company that champions your future.

Apply now to become a part of our remote billing team and shape a career that works for your life.